Customer Ratings & Reviews

This is a great laptop for someone who wants the size of a PC and the convenience of the laptop.

The salesman was very informative and helped us to select the right pc for my husband.

It is actually the new Microsoft program. Passwords

I really am enjoying my new Inspiron 17 computer. I highly recomended this product.

The laptop is great, wish it had better graphics but over all its good.

I would recommend BestBuy for all electronic needs

Nice machine, full featured and well put together.

Husband bought this for me as a gift. Seems to be a problem with keyboard connectivity. Keyboard sometimes would not work and numeric keypad never would type digits onto screen. Ended up returning product. Not a big fan of combining tablet and computer. I prefer my separate devices

It had glitches in it's system and even though it was linked to the internet it would not recongize it. When I brought it back to the store the manager said "well of course becasue you have it in flight mode". I never put it in flight mode it had done that on it's own after I down loaded several work programs from on line. Then the unit froze in flight mode and neither I nor the manager could get it out of flight mode. What a waste of time and I lost three days of work because of it and not having a functioning computer to work off of.

Everything in my house connects to wireless w/out issue. My brand new $1,000 17" Dell Inspiron needs to be sitting NEXT TO the wireless modem to work. After 3-months of the wireless working about half the time everywhere but next ti the wireless modem, I called Dell. The tech connected, downloaded a free spyware trial app, ran the scan and declared it a "software problem!" that he could fix AFTER i purchased a Dell software contract for $150. This thing is 3 MONTHS OLD AND NEVER WORKED!. He didn't care. According to him, the trial Spyware program found "87 potential threats", and this bozo said the virus is detecting my laptop moving more the 5' away from the wireless modem "then affecting the network - that's the virus". #I told him to find me a trial spyware app that DIDN'T find "threats"#. An hour and a half and placed on hold 5 times, and he comes up with that. #He also said the network driver is corrupt #although he never tried a new one# BUT, like the virus, the corruption ONLY occurs 10 or more feet away from the wireless modem. I didn't care since I tried a new network driver the day before which did nothing... Do yourself a favor - if you think you'll EVER need Dell support, look elsewhere. They are not trained to fix anything, they are trained to find ways to sell software support.

I purchase this laptop for business and personal use is simply great can't complain at all fast built in dvd/rw drive full HD 1080p display exelent performance intel icore5 4th generation extremely fast and responsive laptop plus all the aluminium finish is simply great it does not get overheated as other laptops do the truth is that at $879 before taxes is a great deal make sure you buy this one because there is a similar one for $799 on sale whish is not the same the $799 no full hd display and defenely gets hotter this model rocks for less than $900 you get it all dont jump into the envy because it has a i7 prosesor trust me this one runs exelent with ita i5 see it for yourself the build quality of the hp envy is no way near the build quality of this laptop you will defenely love the aluminium build this laptop simply rocks have a nice day everyone.

The connectivity with this laptop sucks big time. It's horrible...it will connect on the first attempt only 25% of the time. Our wifi is rock solid and we have issues ONLY with this laptop. And if you're using the laptop and the cursor gets ANYWHERE close to the edge, the sidebar menu and time/date on the bottom pops up and you can't use your cursor until you remove them. I totally dislike this laptop and wish I'd taken it back when I had the chance. I kept it thinking I'd get used to it because it was the ONLY 17" laptop Best Buy had. So sorry I kept it.

I have tried everything, called Comcast, best buy, geek squad, about the problem and what I should do. they do not know. half the time I can get on, and then I have to reset my wireless over and over again.