Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $629.99
Clearance
The comparable value price is $749.99

Customer reviews

Rating 4.2 out of 5 stars with 723 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

90%
would recommend
to a friend

Customers are saying

Customers are positive about the Inspiron 2-in-1 laptop's touch screen, weight, price, battery life, ease of use, solid state drive, and performance. They appreciate its slim profile, fast speed, and convenient storage. Customers are negative about its Wi-Fi connectivity, with some experiencing difficulties connecting to Wi-Fi networks. Others are still adjusting to Windows 10, while a few find the 128GB storage to be insufficient.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 723 reviews
  • Rated 4 out of 5 stars

    Some "error" messages I don't understand.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the most part, I am satisfied with the computer. I continue to get an error that talks about the Device driver and today when I cut the computer on, it said there was a problem with it uploading and would take more than an hour and a half to "fix." I cancelled the program.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Wifi connectivity

    Rated 1 out of 5 stars

    Dell misses the mark

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reading many reviews online I decided mainly because of the price and decent reviews to purchase this 2 in 1. Out of the box the WiFi would not operate correctly. After returning it to the store 15 miles away and having them reinstall the driver it worked I the store. Taking it home I had the same issues as before. I reinstalled the driver 4 more times with no success. Within 24 hour s of purchase the unit is now Best Buy property and I have a perfectly working Lenovo 700. Worth the extra money

    No, I would not recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    The best laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome laptop ! Everything about it from the speed size and the touch screen definitely a great buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works as expected. It performs way faster than my old laptop. Screen and functionality are great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fits my needs perfectly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My desk top computer crashed and I was looking for a laptop that has a large enough screen for Easy use and portal enough to not feel burdened in my frequent air travels. A perfect fit. Easy to use even for a non techie, great quality and affordable. The salesperson guided me towards this as one of my options. I've been really happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    not just a laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. I extremely like how i can fold it in half for a tablet or set it up for a laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast start, great laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous laptop had become grindingly slow at startup. This Dell Inspiron is fast and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. It feels so nice, the shape, the coating. Performs well. I would buy this again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Student Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 in 1 flexibility, touchscreen, 13.3" screen is lightweight, portable, but functional for students.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely love it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is the perfect size for travel and very easy to use. Would definitely buy it again!!!#

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    I really like my new lalptop.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact that it converts to a tablet. Lightweight and does everything I need in a computer

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Nice features. Some may need help with setup.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is nice and quick since it's running on a SSD. Plenty of RAM for most tasks and generally works as you would expect. I have purchased the 15" model and the 13" model and both had problems with their wireless adapters right out of the box. In both cases I had to use another network adapter to download driver updates and fix the internal adapter. No problem for the tech savvy, but I would imagine many of these are returned for this issue.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost as good as a MacAir

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy and pleasantly surprised by this computer. It is light and easy to transport and it fun to use. The only complaint is that the power on/off button is hard to depress. I think it has been sunk too deeply into the side of the computer.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    My son loves it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a few operator error issues but geek squad helped me through it. My son will not let it go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great laptop for the right price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm extremely pleased with the Dell laptop I purchased for my daughter to use while she is in college. The main reason and the most important reason I purchased this particular laptop was because of the exceptional service I received from the Best buy employee. He was knowledgeable and didn't over sell what I needed. He listened to what my needs were and found me the best computer for the money. Great customer service !!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great LAPTOP for a good price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So new, so nice, so good at the right price. So versatile

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    perfect laptop for a non tech guy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a laptop since I'm a professional who is going back to college for the first time in 20 years and will be using it for school and work. I did a lot of research online & I felt that this was the best simple, overall laptop for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computor

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a great two in one feature, and it can last up 24 hours without having to be charged.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Light! Very good design.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very light and small enough to carry in my bag. Slim design and great performance!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hmmmm.....

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this 2 in 1 when i first got it. It was fast, did what i wanted, then poof.... That was it. The screen went black. I looked up online what the usual problems were and it was spot on. The screen if you twisted would work. I would let go, and it would go black again. I took it back and got something else. Nobody got time for dat.

    No, I would not recommend this to a friend