Customer Ratings & Reviews

Nice size, fast and versatile. Love the back lighting.

Laptop is fast, light, and very good looking. I use it at home for work and general use. Only complaint I have is the fan noise when it's running multiple apps but it rarely happens.

I purchased this on sale and was really happy with the specs for the price it was being sold at. I purchased if for software development and I'm finding it has no issues whatsoever running a full compliment of SQL Server, Visual Studio, Office apps all at the same time. My only complaint is the video solution (Intel) which simply falls flat on any type of decent 3d rendering.

I am writing this review about 2.5-3 years after purchase. When I purchased the device, I was extremely happy with it. I hoped that it would be somewhat "future-proof" with the 8th gen i7 and 16gb ram+256 gb ssd. However, after 1.5 years the battery is dead. I know that the battery is only rated for 18 months but I've owned other laptops that have gone their entire life without requiring a battery change. I believe a contributing factor to the low battery lifespan is the extreme heat generated by the i7, which is also uncomfortable to the skin. i7 is not worth it if it causes burns and battery death. Also, the laptop now has a busted hinge where the screen is popping up because the hinge+metal screws are fixated to plastic holes that break. Why would you make the most stressed part of the laptop this way.

Fast. Battery life is OK, usually 3-4 hours. Windows 10 is getting easier to maneuver. Plenty of space for me. I do not download videos or music. My computer needs are strictly for computer needs. Docs don't take too much room. One thing that I notice is that web pages come up quickly. Sites like BestBuy and Macys used to be slow and cumbersome. Not now.

Bought for my son to take to school... were were gping to buy a Mac but found this dell to have much more for a better price.

I bought this computer for online classes and it satisfied what I needed. For a new laptop I was surprised how hot it can get on the bottom after using it for a few hours compared to the laptop I previously had. It moves fast and has what I need so I would recommend this to any student or person needing a home laptop.

This was a super value when it was on sale. i7, 16G ram and 256G SSD. Windows 10 and software run fast on it. Definitely faster than my old ThinkPad. But the battery is quit short, less than 2 hours, and the fan usually runs very fast and makes loud noice, which I think will shorten the fan life. The fan started making a weird noise a few weeks ago, and I called Dell. Dell's customer service asked me did a lot of things that I didn't think would help fix the fan at all, like updating the bios, software, etc, but it's the fan!!! After 40 minutes useless talk, I finally told them just mail me a fan and I can replace by myself. They agreed. So I received the fan and fixed it myself. Note that Dell only have mail in service. You have to mail your laptop to TX to get it fixed.

Chose this over the HP Spectre and Lenova Yoga and very satisfied with purchase. Extremely fast computer with plenty of storage. Boots up lightning fast! Have only had it for a week but no issues to date.

I got this laptop for $700 through best buy labor day deal (+student deal) and it is the best configuration for the price. Pros: Configuration (i7 8th gen: 16gb RAM: 256gb SSD) Screen quality 2 in 1 Cons: Battery life is not great (around 4.5hrs) Sound output

I replaced my work Dell with a new laptop. I was looking for something comparable but new. I wanted a lightweight "Executive" type laptop. This was the perfect choice. Light but very powerful.

This laptop has everything I wanted and more...extremely fast, loading super speed, no drag at all. Graphics are fantastic. I like the convenience of a 2-in-1 and yet the lit keyboard for larger jobs on the computer. The only negative I can think of is the time and drag on power supply - drains rather quickly which is why I may yet purchase the power charger. I would definitely purchase again - always have best luck with Dell.

It's light weight, and fast, what more could you want when buying a laptop!

As many people said this laptop has a rough battery life and it's a bit loud. I don't really consider either of these to be a big deal because I primarily use my computer at a desk. The screen is great and the specs are hard to beat at this price.

Not a big windows fan, and this was my first windows computer in years. i like the touch screen and full screen flip. however, no cd drives was a terrible thing. i do understand that with a touch screen and the laptop being thin you dont want it bulky, but i really do enjoy my cd drive. overall a good windows experience.

I wanted replace my 6 year old 13 in macBook pro. So I decided to get a non mac laptop as I had hear how good other computers are. I saw this laptop on the best buy store, I did like it a lot at first glance. Its very light weight, has a nice design, is 2-in-1, touch-screen and fast. However the few cons that do have, are way to bothersome for me. The battery life is horrible to say the least, maybe in a full charge it would last 4-5 hours. The other problem is that the fan is to loud, not exaggerating sound as a fridge! The fan gets going as soon as I turn on the laptop, I am not even using it for 30 minutes and is all ready warm so the fan goes on. I am a college student, I need to use a computer for many hours straight and carry it with me to class rooms. But with this laptop I cannot do it, when I am at the library the computer noise is so distracting and loud that I cannot use it there. I didn't return in the first week because I wanted to give it a chance, after all I spend a lot of my own money on it. Also I though maybe I was used to the MacBook pro, so this new Dell was just different. But now after three months I totally dislike this laptop and I very much regret buying it. Now I am stock with this laptop I don't like at all. If you are a college student this laptop is not for you.

works well in terms of speed, performance. sleek and portable which is a plus. great deal on bestbuy. only negative is it heat up pretty quickly and fan makes a lot of noise. but can be overcome if you run on a power saver mode.

So far So good, this computer is very fast and for photo rendering it is excellent. The tablet mode is convenient and the battery life is adequate for my needs.

I love this laptop for both work and home use. Very user-friendly and insane speeds. Also, the 2 in 1 is very convenient. I would highly recommend to anyone looking for a versatile future proof laptop for home, school or work.

Seems to be a good purchase for the price. I like the features and the quickness of the intel i7 chip meets all expectations. Service and expertise at the store was critical to ensure I got the right features for the best price.