Customer Ratings & Reviews

Decent display and performance for you everyday task aside from gaming, my issues are with the build quality as the track pad has an unusual double right click that may be defective. Over all Ok computer just make sure all physical components are good.

I bought this item from bestbuy and I was lucky that I bought it from here and I got very good convenience and this item is very good I love it and this is for me for life.

This was a nice replacement. I broke my laptop and needed a new one ASAP and now this one gets the job done and more.

Dell Lap top is pretty good, it comes with some pop up App Pc store pop up from dell kinda gets a bit old, I called macfee and they gave me a step by step on how to remove.

Great product. Exactly what I was looking for! My old laptop was so heavy. The Dell is lightweight and easy to carry.

Dell has been a computer company I’ve trusted for over 20 years now. They always build a quality product and I’ve owned multiple different desktops and laptops. The Dell Inspiron 2 in 1 is the latest laptop I have the pleasure of reviewing. At first glance the computer is very simple and sleek with a lightweight design and an aluminum looking finish. The computer itself comes with multiple ports, an HDMI out, 2 USB C and a standard USB with SS technology, a headphone jack and a SD card reader. Being a photographer I always find the SD card reader to be very useful and I’m glad its included in this model. It only took a few minutes to get setup and running and comes with the new Windows 11 standard. Putting the computer through my normal testing it responds very well to every day tasks. The monitor is a touch screen that is very responsive and bright. Bolstered by an Intel Core I7 processor and an SSD hard drive with 16gb of ram it really can handle any normal computing task you throw at it. This model isn’t a gaming computer due to the baseline onboard graphics card but for anything else it is a home run. The SSD hard drive doesn’t have any moving parts so it’s so much faster than traditional disc drives of the past. It can handle multitasking with a breeze and really performs great as an everyday computer. The computer also has a very nice keyboard. Coming from an Apple laptop keyboard, which I despise, I found the keys felt very good under my fingers, something I was pleasantly surprised by. The backlit feature is a nice touch as well. It also comes with a fingerprint reader as well to forgo having to put in a password. Windows 11 is a nice upgrade from previous versions and has an Apple OS feel to it while still retaining windows features you’re familiar with. The computer runs beautifully with it and I love certain features that windows has like the screen snap to make 2 windows fit on screen. Overall this is a very solid laptop, Dell is a superior computer brand imo and this laptop is no different. For the price you can’t beat the quality you get with their products and I would highly recommend it to anyone looking for a great baseline computer for everyday use.

Great laptop and the price can’t be beat. The lit keyboard is a plus and having a I7 processor helps with my video editing.

Very good little laptop for my wife return to school. It's portable plenty fast and has good enough battery life.

Very pleased so far. Still getting used to a different keyboard and Windows 11, but nothing annoying. This laptop is a little larger than my 8 year old XPS, but I’m a little older and the larger size is working out well. Not sure about the battery life yet.

A very goo laptop, well made, from price point it is a really good laptop seeing the stats on it is not cheap.

I bought this as an open box purchase road. It got hot fast and crashed 5 times in 3 hrs. I really liked it when it was working. Taking it back tomorrow.

As a traditionally Mac kind of guy, this Dell Laptop really impressed me. It's a lightweight, mid-range performance, 2-in-1 - pretty ideal size for the on-the-go kind of person like me. We did get off to a bit of a rocky start. The very first screen that showed up after rebooting was a bit scary - though I think that's mostly a Windows problem not specific to this PC. Hardware-wise, I am REALLY impressed with the fingerprint sensor to log in to Windows and authorize other system tasks. I have other laptops with fingerprint capabilities, but none compare with this Dell's speedy and accurate readings - very impressed! The speed is impressive likely due to the solid-state hard drive (SSD), mid-range processor, with mid-range RAM. Other than my Windows glitch, applications were a breeze to install (and uninstall - see below), and all the software I loaded on to the machine ran well. Applications launch quickly and there seems to be an adequate amount of space on the SSD for a mostly cloud-based file storage user. So, the only real fault I find in this laptop is all the pre-installed software. I know that may be more of a Microsoft package kind of thing rather than specific to this machine - but I spent a good deal of time weeding through and uninstalling quite a few unnecessary applications. So, all in all, I give this Dell laptop a thumbs up!

bought this laptop for gaming and college work for next year, great for games. i have valarent, minecraft and roblox. sometimes i do my school work on here too, plus it’s foldable which i bought a keyboard to go with it

After only nine months of normal use, the power cord frayed at the adaptor causing electrical shocks to the user. Both the purchased Geek Squad Protection and the standard Dell warranty were of no use whatsoever! I had to pay $50 to get a new one. Great computer but the cord stinks.

The Dell 2 in 1 is a good product. It has good sound with decent bass. I turned up the volume on a song that had a lot of bass and it didn’t get crackly. The picture is crisp and clear with no lag. The keyboard is backlit which is a great feature for me. To log into the device you need your fingerprint. Initial setup was fast and easy. It took about 7 minutes. It does not have a numeric keypad. There is a port for hdmi, usb-a, 2 usb-c ports (one is to charge the device), an SD card reader, and a headphone Jack. I was able to connect a Bluetooth keyboard and mouse very easily. To use the tablet version, just fold the keyboard to the back. The one thing I don’t like is that the fan that is located underneath the keyboard begins to blow the hot air back at you when you use it as a tablet. And it does heat up fast. I love how big the screen is (14 inches diagonally) when used as a tablet. They keys that appear on the screen in tablet mode are nice and big. The touch screen does not work in laptop mode. Overall I think it’s a good product. My only concern is it overheating (which it has not done yet).

Item was supposed to be in excellent condition. Upon arrival it was obviously mishandled and not taken care of. Buyer beware of Best Buy’s used item classification system.

Great laptop. I have never used a dell laptop before and the last dell computer I had was a desktop around 2008. I am a MacBook user but needed windows for work. I have no complaints about this laptop. It holds a charge all day and then some. Runs smooth and doesn’t get too loud. It’s also the perfect size for work meetings, it doesn’t take up too much space on the desk yet big enough to see what I’m doing.

The design is slick and the materials feel premium. The processor is quick and the battery life seems good. Only complaints are the fans which are somewhat loud and the trackpad which isn’t as responsive as a Macbook. Overall an excellent Windows laptop especially if you can find it on sale,

Super crisp display. Only item to note is the screen is a bit reflective if the brightness isn’t all the way up. Touch screen is very responsive. Fingerprint reader works well and great for a fast secure password free sign on. Camera works great for zoom and teams calls and nice that it has an integrated camera simple to use privacy shutter. Sound is excellent. When using the laptop for music out of its speakers, you'll feel the base while typing on the keyboard. The speakers are actually under the laptop so you don't cover them up when typing. With other laptops with a touch pad mouse I've sometimes have had issues with the touch pads picking up my thumbs and hands while typing and errantly moving the mouse around, but that hasn't happened once with this laptop - a major plus for me. Keyboard is very low profile and it has back lighting that you can turn on/off. Function controls are off by default (meaning the alternative use like sound volume, mute, brightness, etc. are all the default behavior which is nice so you don't have to hit the FN button all the time.) The power/fingerprint button is upper right next to Delete. I've hit it a few times trying to hit delete (and puts the laptop in standby), but I'm sure I'll get used to that the more I use it. The keyboard platform and mouse platform are "full size" as far as laptops go, which gives you a full platform for your hands to rest on. Installation / setup was super quick. Took less than 10 minutes from out of the box to online and using it. (Note I skipped the MS Office trial setup as I have a subscription already so that may have saved some time.) Comes with Windows 11 which is a nice clean update. Hard drive space wise it has 412 GB free out of 458 GB out of the gate. Everything runs fast so far and it boots in about 10-12 seconds and with the finger for password option you get in and running very quickly. Only minor thing I’ve run into so far was the Dell support assistant (installed by default) wouldn't connect and update the Dell drivers. Fix was easy though – I just uninstalled the support assistant and then reinstalled from support.dell.com and it worked and updated a few device drivers. Overall very happy with this machine!

I've lost count of how many different laptops I've had just in the past couple years, but of all the ones I've had, this Dell is my first ever 2-in-1. Before we get to the 2-in-1 aspect though lets start with what's inside. It's spec'd out to handle just about anything between the 12th Gen i7 cpu and 16gb memory and is perfect for the way I use it, which is a little bit of everything. From just surfing around the web and social media, basic video editing, software development, all the way to gaming, it has no problem handling my needs. Everything performs smoothly and the fan doesn't sound like a jet engine doing it either. That all said, I'm not pushing it to its limits either. I'm not a hardcore gamer so I'm not playing the latest most resource intensive games. The video editing I've done isn't exactly blockbuster film stuff either. But if your needs is either of those two things you're probably getting a more purpose-built machine. As far as ports go this is just about perfect, with an HDMI, a couple usb-c (1 of which is for the charger), a usb-a, headphone jack and SD card slot, it covers just about everything. One of the ways I'll be using this Dell will be almost like a desktop, where I'll have an external monitor, keyboard, and mouse plugged in to it. Add in its bluetooth functionality and I don't think I'll be needing an extra hub at all. Then there's the 2-in-1 feature. Again, this is my first convertible laptop and I absolutely love it. When I'm sitting at my desk in my office I just use it like a regular laptop, but then when I want to chill out on the living room couch it's so easy to use it as a tablet. The touch screen works as smooth as my smartphone too. What I really like is if I need to do something that involves a bit more typing where an on-screen keyboard just isn't as convenient, you just flip it around, type away, and flip it back when you're done. That's one of the reasons I've never been a big tablet user, something would come up like that and I'd have to get up and open up my regular computer. But with this 2-in-1 now, I feel like I might get more stuff done since I have that versatility. There are a couple things though that I don't like. First of all, this thing is heavy and a bit bulky, at least by todays standards, especially for being just a 14". It's probably one of the heaviest laptops of all the ones I've had over the past couple years. I normally wouldn't think much about this except I plan to make this my daughter's first real laptop, and at the same time a tablet for her to use during those long road trips. So the weight of it will probably come up. The second thing I'm not a fan of is the fact that when in tablet mode, the keyboard is just fully exposed on the backside. It's automatically deactivated so there's no worry about unintentional key presses, but it still leaves the keys vulnerable to dirt and damage. I don't know if this is just something you have to deal with all 2-in-1s, or if its really something to worry about, but I know I will. Hopefully I can find some kind of case to help with that. Plus it just feels weird to be holding it as a tablet and be constantly pressing keys down on the back. Outside of those couple physical aspects, this is easily the most versatile computer I've had, both in form and function, and given all that along with the specs, is reasonably priced as well. One last thing I forgot to mention, it has one of the sleekest webcam blockers I've seen yet! It's hidden behind the glass and there's just a small slider that you wouldn't even notice if you didn't know it was there. Overall this is a great computer that I not only recommend for others, but is also taking on the role of family computer in my household. It's a computer that will now be handling my own business and gaming use as needed, and will also provide entertainment and hopefully a path into computer science for my daughter as she learns how to use it. Its versatility allows it to take on these duties sitting on my desk at home or as a tablet during a long road trip, and I can't wait to see what else I can do with it.