Customer Ratings & Reviews
- Model:
- i3501-5075BLK-PUS
- SKU:
- 6455737
Rating by feature
- Battery Life
Rating 4.5 out of 5 stars
- Speed
Rating 4.5 out of 5 stars
- Display
Rating 4.4 out of 5 stars
Customers are saying
Customers value the Inspiron 3501 laptop for its budget-friendly price, fast performance, and long battery life. It is considered a great entry-level gaming computer with decent specifications for the price. However, some customers have expressed concerns about the screen resolution and limited storage capacity.
This summary was generated by AI based on customer reviews.
good deal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.its fast, powerful, big screen and lightweight worth every dollar
I would recommend this to a friendLaptop was defective
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My device is 30 days old. I purchased on Nov 30, 2021. I only used it once or twice because of work and the holidays. Today I decided to set up all of my accounts. I found that the sound devices are missing. The keyboard does not work in Windows - both internal and external. I was on with tech support for two hour. They could not fix it either. There was no charge. The first tech support chat session wanted me to pay over $100 for a policy. I refused - it's brand new. At least the online people (level 1 and level 2) did not charge me. They advised me to take it back to the store. Stay tuned - more to come.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hi JBeth,
Thank you for your valued feedback. We sincerely apologize for your experience. This is certainly not the experience we want our loyal customers to have. We are happy to hear you did get some help from our support team and have been advised on what your next step should be.
If you require further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell 1-800-624-9896
Best,
Ashley@Dell
Sam
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied with my purchase, it exceeded my expectations
I would recommend this to a friendNice Job !
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All tasks were performed correctly and in a timely manner.
I would recommend this to a friendWalmart buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s good so far. I bought a laptop and it’s tuning good. I also bought a Wi-Fi router.
I would recommend this to a friendBrand response from YourDellTeam
Posted .Dear Hua88,
We want to thank you for taking the time to leave us your valued feedback. We are happy to hear you are enjoying your Inspiron 3501. This is what we love to hear from our loyal customers.
If you require further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell 1-800-624-9896
Best,
Ashley@Dell
Great deals
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Laptops are great. got this at a steal. would buy again
I would recommend this to a friendNice laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice and faster laptop.......................
I would recommend this to a friendLike it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, easy to use for family or business!!
I would recommend this to a friendLove this
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great item and would easily purchase again. Solid buy!
I would recommend this to a friendMy Dell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service by the Geek Squad to set up my new PC
I would recommend this to a friendSolid purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to order and easy to use. Met my expectations.
I would recommend this to a friendthank you so much
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i like it i will buy more for my family best seller
I would recommend this to a friendBrand New Dell Not Functional! Very Disappointed!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchasing this laptop for my husband for Christmas was easy and seamless, but a nightmare once received! We have always loved Dell but this laptop worked fine for a couple days, then updated and asked for an "Activation Key". My husband spent 2.5 hours on the phone with Dell support and they were not able to resolve this and there is no "Activation Key". Now they are sending a packing box to send the computer to them to have the hard drive replaced which will take 10 days to 2 weeks! We believe Best Buy or Dell should completely replace this brand new laptop!
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Dear JVNash,
Thank you for taking the time to leave your review. We sincerely apologize for the trouble you have had with your Inspiron 3501. This is certainly not what we like to hear from our valued customers.
Should you require further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell 1-800-624-9896
Best,
Ashley@Dell
Dead in weeks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well This Dell died in 6 weeks of use. Sad it started off to be a good little computer for my Wife just enough horse power for her use on line. Issue started with microphone going out after a few seconds of use, then notice I was getting TPM errors each time rebooting spent 4 days on Dells help line with no resolution beside it must be the mother board. Dell told me 8-12 weeks to fix Way longer than I had it. Geek squad said they would just replace the unit since wait times were long at Dell. The upgraded me to HP Envy for a couple dollars more, HP been solid so far
No, I would not recommend this to a friend- Cons mentioned:Browser sessions abort
Bad build?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have tried everything. This laptop aborts browser sessions anywhere from a couple of minutes to an hour. They just close. I am going to have to return it.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello BrowserBomb,
We appreciate you taking the time to leave us your review. We are sorry to hear you are having issues with your Inspiron 3501 aborting your browser sessions. We recommend making sure your browsers are up to date with the latest versions. We also suggest making sure all drivers and downloads are up to date on your system. I have provided a link below to the Drivers and Downloads page for your PC, so you can check for and do any applicable updates.
Drivers and Downloads Page:https://dell.to/3r5ayR2
If you still encounter this problem after you have finished troubleshooting your system, please feel free to contact our support team here: https://bit.ly/DellSupportTeam.
Should you require further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell 1-800-624-9896
Best,
Ashley@Dell
Has TPM error code Dell is aware of issue
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This exact laptop is great except it has a issue that's states NO TPM. Took to geek squad they fixed but still has error message I returned laptop for a different model
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello Thar,
Thank you for taking the time to leave us your review. We sincerely apologize for your experience. This is certainly not what we like to hear from our valued customers. We will share your comments with our quality team so improvements can be made now and in the future.
If you require further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell 1-800-624-9896
Best,
Ashley@Dell
- Cons mentioned:Bad support
Buy from anywhere else!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do NOT buy anything PC or Mac related from this incompetent company. They have ZERO support and only want our money.
No, I would not recommend this to a friend Dell Inspiron wireless didn't work after 2.5 month
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just used 1 dell inspiron 3501 bought from Best Buy Orange for almost 3 months, but its wireless network adapter is out of order now whatever I tried to reset the PC many times. Not recommended to buy laptops from Beat Buy.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hi Freighter,
Thank you very much for your valued feedback. We are sorry to hear that you came across some troubles with your Inspiron 3501 because its wireless network adapter is not working. Below I have provided a link to a troubleshooting article that should help resolve this issue:
Network Controller (network adapter) Troubleshooting and Usage: https://dell.to/3IBa3Wk
If the issue with your computer is still not resolved after utilizing the troubleshooting options above, please contact the Dell Support Team at 1-800-624-9896 for further guidance.
Best,
Katarina@Dell
Should you need further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell 1-800-624-9896
Unusable after 4 months
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Within 4 months of purchasing laptop is complete garbage. Multiple drivers have failed and cannot be repaired and the bios is a nightmare. Should've spent a bit more on a more reliable laptop.
No, I would not recommend this to a friendDell Inspiron 3501
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After only 2 weeks of using pc keeps crashing and asking for restore key every time pc gets turned off
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Dear Luis,
We want to thank you for your valued feedback. We apologize for the crashing problem you are having with your Inspiron 3501. I have provided a link below to help troubleshoot and resolve the issue. We also recommend making sure all drivers and downloads are up to date on your PC. I have given you a link to the Drivers and Downloads page for your computer.
System restarts: https://dell.to/31Tk6Ci
Drivers and Downloads page: https://dell.to/3sS0cGS
If you still experience this issue after you have finished troubleshooting your system, please contact our support team here: 1-800-624-9896.
If you require further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell 1-800-624-9896
Best,
Ashley@Dell