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Customer Ratings & Reviews

Your price for this item is $699.99

Customer reviews

Rating 4.6 out of 5 stars with 33 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 33 reviews
  • Rated 3 out of 5 stars

    Too pricey for what you get

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just recently bought this computer and found it to be too pricey for what you get hence the three stars out of five I wound up needing to put in a stronger power supply because I needed it to do video authoring and I wanted to put in a video card that was powerful enough for me to do the video all three and even watching videos on it it does have an on board video card but nowhere near as good as putting in your own video card so this is what I did I put in new power supply which was 100 Watts more I put in a video card and I put in 32 gigs of RAM instead of the 12 that it had with 12 gigs in this machine it would slow down very soon after you bought it now it runs like a speed demon but for the price I paid for the original one it was way too high but I needed the machine I needed one badly mine died I needed it that day so I bought this one it was one of the lower priced ones that they had I don't believe it's the fault of Best Buy I think it's the fault of the manufacturers they're charging too much however I must say the HP is a much better bargain than the Dell that I originally purchased and returned for this one the Dell was a toy and it costed a lot more money than it should have I think it even costed more than this machine if I can remember correctly

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello KenBad,

      Thank you for taking the time to leave a review of the Dell XPS 16 OLED UHD+ Touch Laptop. We regret to learn that the product's pricing has not met your full satisfaction. We will pass your valuable feedback to our quality team for potential inclusion in future enhancements!

      If you are experiencing any issues or have any concerns or questions, please do not hesitate to get in touch with Dell using the information provided below so that we can help you resolve the issue to your satisfaction.
      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896

      Best,
      Minhaj@Dell Dell

  • Rated 5 out of 5 stars

    Desktop Computer SUCCESS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm old school and when my desk top computer "died" I went to Best Buy in hopes of buying another one ... I met with Bon and he assured me that if I liked the desk top version than by all means he could help me out... That he did and I'm very very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would buy again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great buy. I use it for working from home and am very pleased with the performance. I also like the smaller, compact tower since it doesn’t take up as much room on my desk.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Office PC but make sure to add 8GB Ram

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great box for the price, but then you want to make sure you buy another 8GB memory stick since having 16 is key and least its a 512GB SSD drive and the latest 14th gen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very impressed with how fast this processor makes surfing a breeze. I think it was an extremely welcome purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful but compact

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I love this pc. Its not too big & is very quiet. The I5 14th gen processor is definitely a big upgrade from my old 10th gen I3 Lenovo. Would recommend for those doing light to medium work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I would definitely purchase this again!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Mother's old Dell had just turned 10 years old, so we decided on this one as a replacement. It's small and powerful and EXCEEDS her needs. Between her church needs, email, and all her genealogy research it's great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Issue free PC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now I won't say that I am much of a tech head, but I haven't ran into any issues with this tower. I came from an all in one and it started to give me so many problems so it is such a relief to have a PC that runs smooth!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell Tower

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer for it's stand alone use. Staff helpful finding the last one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell Desktop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, Starts quickly. Great value. Windows 11 solid system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Dell PC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and start using immediately. Very fast response time and has enough bells and whistles to satisfy this customer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice office computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fast for my home office, I do not game so no opinion concerning that. Quiet and small footprint than old computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    cheap disc drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good desktop..disc drive is very cheaply made..My old windows 8 to a windows 11 was fairly easy to work out. I dropped the 1 star because of the disc drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new CPU

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome customer service, product is excellent. Pleasure doing business at this store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell PC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PC is pretty fast . Very light and fit in anyplace . I am very happy with my new computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Red531

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this computer. Still learning Windows 11. Thanks!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Inspiron

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does everything expected from a Desktop. It opens fast and operates a high speed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New computer..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with my new computer and the installation was great. I really like the Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So its working great and so easy to install. I highly recommemd this computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful small box

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very powerful box for the price. NVME rules. Room for one extra drive and one expansion card.

    I would recommend this to a friend