Customer Ratings & Reviews
- Model:
- I3671-5190BLK-PUS
- SKU:
- 6387204
to a friend
Customers are saying
Customers are positive about the Inspiron Desktop's performance. Many comments praise its speed and reliability for the price. The system is described as having sufficient processing power for typical tasks. There were no negative customer comments reported.
This summary was generated by AI based on customer reviews.
Junk
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought one Oct 18, used very little. Started having problems 8 months later...not booting. I thought it was my monitor and bought a new one. At first it wouldn't recognize that I had a monitor attached. After hours, finally got it back to factory settings and was in the process of loading my programs, when it stopped booting again. Won't boot. Doesn't recognize monitor, keyboard, anything! Piece of junk!!!!
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Tpie,
Thanks for your review. We're sorry to hear about the issues that you're having booting up your desktop. Please try these steps to try and boot up your computer:
1. If the computer is displaying the Dell logo and does not move past that point, it has probably failed POST.
2. If the power indicator lights up and it is amber or orange, this is usually an indicator that it has failed POST.
3. If you see text on a black screen, the computer is currently performing the POST. If the computer stays in that condition and does not move past it, it has probably failed POST.
4. If the video screen displayed anything at all during the startup process but is now black, this probably indicates that the computer failed POST.
5. If the computer is beeping or if Caps/Num/Scroll Locks are flashing, note if there is a particular pattern in which it beeps or flashes.
6. If the computer is not beeping and caps/num/scroll locks are not flashing, unplug all connections and remove all media communication devices (e.g. external monitors); reconnect one at a time and check if the computer functions.
7. For a notebook, press and hold the Fn key and then press the power button. This starts the pre-boot testing and will launch ePSA. In case you have a Desktop at the Dell logo screen tap the F12 key to enter One Time Boot Menu and use the arrow keys to highlight Diagnostics and press enter.
You can read the full article here - http://dell.to/2uj1Sby.
You can also reach out to Dell's Technical Support Team here: http://dell.to/2sH7Qlm.
Best,
Bryan
1-800-624-9896