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Rating 4.6 out of 5 stars with 281 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 281 reviews
  • Pros mentioned:
    Fast

    Rated 2 out of 5 stars

    Brought back twice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this initially during the Black Friday sales, but online. Easy set up but when I would boot it up a few times I would get a blue screen that indicated recovery was needed. So I brought it in since it was still under warranty to Geek Squad. They said I could get another one, but they didn't have one in the store that I would have to drive 15 miles or so to get it or they could to a recovery on it. I chose the latter one. I picked it up the next day and started it up. It fired up right away. It was ok for a few days until on the second day, I booted it up and the blue screen came back. Brought it straight to Best Buy and they gave me the same options but I added another option, full refund. I was not going to get another Dell and have it do the same thing and have to repeat the process over and over again. I have a Dell laptop, and it is great, but Dell desktops just have never been a good chose for me.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Tami,

      We're sorry that you decided to return your new computer. In the future we'd recommend diagnosing the blue screen errors that you experienced so you could find out a way to resolve the errors and your computer could operate the way it is meant to.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 5 out of 5 stars

    Love my new computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had this new computer for several weeks. I'm happy to say that someone from the Geek Squad came to my home and set up my new computer

    I would recommend this to a friend
  • Pros mentioned:
    Memory
    Cons mentioned:
    Ports

    Rated 4 out of 5 stars

    Great General Purpose computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a replacement for a 10-year old system that had died. I originally ordered a gaming style machine, but there were problems in getting parts in a timely fashion. So I settled for this one as it was in stock locally since I needed a computer. I purchased this as a value machine, but with possibilities for upgrades. The i7-8700 CPU is a workhorse with 6 cores and 12 threads operating at a stock clock of 3.2 GHz. with a boost to 4.6 GHz. Memory is 12GB of DDR4-1666 SDRAM which can be increased to 32GB max. Disk storage is provided by a 256GB NVME SSD which is blazingly fast but a little small. It can be replaced by a 512GB NVME, but I decided to add an (existing) 1TB SATA SSD which is still fast. Operating system on the NVME; data on the SATA which is a decent compromise. To complete the storage I added an (existing) 2TB USB3 External HDD for archival purposes. There is also room for a second internal SSD/HDD if you want. This model doesn't have a a separate GPU but uses the Intel 630 graphics embedded in the chip. This limits the machine's utility as a gaming device, but a separate GPU can be added, just watch out for adequate power supply. The system is a little short on I/O ports. There are 2 USB3.1 ports on the front and 4 USB2.0 ports on the rear. I added an (existing) 2 USB3 adapter to the rear panel. However, be prepared to use a lot of USB hubs if you have a lot of external devices. The front panel also has a headphone jack and a SD/MMC card slot. The rear panel has the standard 3 audio ports, a HDMI port, a VGA port, and a 1Gb Ethernet jack. Finally, the unit comes with a DVD/CD burner for old times sake. (I actually like it, because I have a lot of old software titles on DVD, plus you can play old movie DVDs and music CDs.) 802.11b/g/n Wi-fi and Bluetooth 4.0 are also included. For better or worse, the system comes with Windows 10 Home and not too much bloatware. The system is easy to open and is a pleasure to work with. All components that you might want to change are easily accessible and only require a few simple tools. Since I don't have a separate GPU, the only real source of heat is the CPU which is limited to 65W TDP. Thus the whole system is easy to air-cool and is virtually silent unless driven really, really hard. I'm quite impressed with the machine and think it offers a convenient growth path for the future. The only caveat is don't expect it to excel at gaming or at video rendering, the power just isn't there. Also, there is zero RGB lighting; this is truly a simple unobtrusive black box.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 4 out of 5 stars

    Fast and furious

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked this up last night as an office unit. I am a number cruncher from home. Very fast machine. I also inserted my 1Tb Western Digital hard drive. Bought a set of speakers and a webcam. This machine is fabulous. I would much prefer putting a system together piece by piece. You get more wires, it may cost a bit more, but you don't get the junk they put into the all-in- one machines. At first I was concerned at the cheaply made construction, but then I realized I am an old geezer and you pay for technology over substance. Great machine.

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 4 out of 5 stars

    price is good needs a bit more ram

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good quick desktop, it doesn't have a dedicated graphics card if you want to game with it. I did have a 1 TB hard drive as it only comes with a 256 GB SSD and nobody throws anything away anymore. I wish instead of 8 GB and 4 GB ram sticks it would have come with 2 8's. Seems a bit like a cheap shortcut on Dell's part. I haven't run into any issues though and have ordered a DELL certified 16 GB ram stick to replace the 4 when the time comes. Dell tends to have some bloat ware - 2 antivirus, their backup and restore and a bit other but nothing too intrusive. the computer setup very easy. I would have installed the hard drive myself except for fear of voiding the warranty.

    I would recommend this to a friend
  • Cons mentioned:
    Ports

    Rated 4 out of 5 stars

    Good Computer.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this computer to replace my Dell computer that died during a storm. It turns out to be a new version of my previous machine. I purchased a external docking station to pull the data off my previous computer. I used one of the USB ports of the front for my wireless mouse and keyboard. The other port on the front is USB 3.0 which I used for the docking station. The mouse was very erratic until I disconnected the docking station. I purchased a 3.0 USB hub. I was able to plug everything in the Hub. Not sure what caused the conflict on the ports in the front. While I never had a problem with Dell products in the past, I can not give it 5 Stars. However, I would purchase this product again and I would gladly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Compact

    Rated 5 out of 5 stars

    Great desktop that has some expansion featues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased 2 of these models. One came with a M2 drive and I added a Quadro Video card and the other had a 1Tb HDD that I swapped out with a SSD and kept the HDD for bulk storage. I like that I could purchase a small desktop that could be easily modified to suit other "Super User" needs. Great little desktop computer. From what I could see the system could accommodate 1 M.2, 1 3.5" HDD and 2 2.5" SSD. It also has room for a mid size video card (may cover 1 PCIE slot) and 1 or 2 PCIE x1. Very Nice!

    I would recommend this to a friend
  • Pros mentioned:
    Compact, Fast

    Rated 5 out of 5 stars

    wow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fast, very quiet, working good and it doesn't take up a lot of room

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Great PC for Internet use

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a very old Dell with an i3 chip. This one has an i7 and the difference is incredible. My only two slight complaints are, the DVD read / write is a bit slow when ripping CDs. So, I will get an external CD Burner. Also it only has 256 GBs of storage but, now a days you don't need a 1T built in. Buy an external Hard drive for 80.00. Other than that, this is a great little machine, But, the light underneath the power light keeps flashing white No problem though so far, I don't know what that is.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    This thing is a beast!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are tired of waiting for your computer to "boot up" and/or tired of waiting for it to catch up with your multi-tasking, do yourself a favor and invest in one of these bad boys. I bought one for my office and loved it so much I bought another one for my home office the following week. Trust me, it is worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Solid state drive

    Rated 5 out of 5 stars

    Fast and powerful at a reasonable price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to upgrade on older, slower PC. This Inspirion fits the bill. Fast processor, plenty of memory and a solid state drive which allows for a lightning fast boot process. The improvement in speed over my previous computer makes this desktop worth every penny. I also liked the Dell update software which allows you to easily keep all the drivers and firmware in toe with the latest versions. The update software can also perform a thorough test of the hardware to make sure all is running optimally. I very nice feature.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    all of its good except

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    all the stuff i recently bought is ok but i went back to spend oh about anohter 2 thousand , was met by a rude sales person and there was nothing in the store stocked , no printers no shredders , verry little carmers gear , no drawing tablets , and with the rudeness ,,, well i dont know if i'll be back

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Desktop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Dell desktop works GREAT! It is quiet and quick... replaced me old unit with a big smile once I hooked it up. Didn't intend to buy a Dell, but it had what I wanted and the price was right. SO glad I found it!

    I would recommend this to a friend
  • Pros mentioned:
    Solid state drive

    Rated 4 out of 5 stars

    personal PC has what I need

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In recent years, 2 Dell desktop computers crashed shortly after the 3 year extended warranty expired. I'm hoping this one will last longer. It's fast with solid state hard drive, Intel core i7, and 12 GB memory. I wanted to have greater storage capacity, so I had Best Buy install a 3 TB SATA hard drive in the empty bay available. It is a backup reservoir for the solid state drive and for the contents of the hard drive from the computer that had crashed. And I also have an external expansion hard drive as a backup. This PC has 4 USB 2.0 slots and 2 USB 3.0, whereas the Studio XPS had more, but inserting a 4 USB hub in one of the slots has mostly compensated for that difference. This PC has one CD/DVD drive whereas the previous one had two. Overall, I am satisfied with this purchase (bought on a 12 month no interest option), as long as it continues to function well.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome computer that is so fast. We got two Samsung monitors & it has no lag even with multiple programs opened. Was a breeze setting it up & the associate was very knowledgeable on the programs we needed.

    I would recommend this to a friend
  • Cons mentioned:
    Windows 10

    Rated 4 out of 5 stars

    Computer = good...Windows 10 = not so much.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded to this Inspire as my old XPS needs a new video card and Windows 7 was at its end. The computer seems to be working fine so I am happy with that. It's Windows 10 that I'm not excited about. Transferring my data over from the old computer to the new one is proving difficult. I understand about the cloud and all, but when I upgraded to my XPS, Windows 7 was able to transfer all my data from my old computer where as Windows 10 can not do this. Additionally, this new photo program doesn't have the same editing capabilities as the old 7 program had nor do I see any 5 star rated photo editing programs (for a reasonable amount of money).

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Excellent Computer Tower

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tower was an emergency replacement for my old Windows 7 Dell that died. The setup on this was easy and the system is far and above superior to what I had before. I should not have waited so long to go to a newer system. Extremely happy with my purchase!

    I would recommend this to a friend
  • Cons mentioned:
    Ports

    Rated 4 out of 5 stars

    Good choice in this price range.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This box is a good place to start. I have used a lot of Dell computers over the years. You should purchase a >32GB thumb drive with the computer to create your initial "recovery disk" on. I immediately replaced the 256GB M.2 drive with a 2TB 2.5" SSD. Be aware that the supplied drive is "M.2" rather than "SATA". Unfortunately a 2TB "M.2" was twice the price of "SATA" today. If you use the supplied USB mouse and keyboard there will only be 2 free USB ports on the rear, therefore I will purchase a four-USB card to insert before putting this machine into full usage. I'm pleased with the purchase even though the WinOS 10 Home is very annoying.

    I would recommend this to a friend
  • Pros mentioned:
    Solid state drive
    Cons mentioned:
    Storage

    Rated 4 out of 5 stars

    Boots up fast, great for everyday use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a PC for basic home and home office use, and this fits the bill perfectly. The solid state drive is fast and out-performs our other older desktop. My only criticism would be a little less storage than I need, but that can be managed.

    I would recommend this to a friend
  • Pros mentioned:
    Memory, Price

    Rated 5 out of 5 stars

    Great price great value

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fast compact machine for the $$. I purchased for my camera system and my main criteria was processor and memory. This checked both boxes for the right price

    I would recommend this to a friend