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Customer reviews

Rating 3 out of 5 stars with 4 reviews

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The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-4 of 4 reviews
  • Rated 5 out of 5 stars

    Blazing fast! Great for video editing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced a 5-year-old iMac, and I can't believe the speed improvement! Having all my programs on the SSD means the startup time is just a few seconds, and running programs is crazy fast! I don't play games, but I do a lot of light video editing. A 1-hour video used to take about 15 minutes to render on my iMac, but now on the Dell, it takes less than 4!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    PIece of junk

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my i5 because I was advised my system was out of date for the upgraded system requirements by Comcast. I did a bit of research and this computer should have been ace by what Dell reported. Turns out it is slower than the i5. Dell has packed it with some sort of software that binds activity. Out of the box it pauses before typing begins. The delay in response to my commands is around 5 seconds but can be up to 10-15 seconds. I've sunk the most NOW 3 months into the venture the fan runs loudly and never goes off. This is the most disappointing purchase I've made in ages.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the Cadillac of computers Live it and got a great deal at Best Buy

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy a DELL

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought 2 of these, the first one was a lesser model and failed 10 days in, Best Buy was great and let me return it. The second one's motherboard died after 5 months and dell refused to warranty it and offered to replace the failed motherboard for $300.00. After much bickering with dell they finally agreed to replace the mother board at no cost. Then they sent me back the exact broken piece of junk I sent them UNREPAIRED. It will break on you and their customer service is horrible. You will regret the purchase, I have about $1500 into this with extras and now dont have the funds to get it fixed anytime soon. DO not buy a DELL.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      HI Aaron,

      We're sorry to hear that your recent Dell experiences have not been the best. We hope that customer service will be able to help you resolve your most recent issue if you explain to them that the issue has not been resolved. Please reach out to our Technical Support Team here: http://dell.to/2sH7Qlm.

      Best,
      Bryan
      1-800-624-9896 Dell

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