The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-4 of 4 reviews
Rated 1 out of 5 stars
Hard Drive was dead
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Turned on the laptop for the first time and started setting it up when, before it even reached the Welcome screen it gave me a blue screen with a Critical Error. It restarted on its own and kept showing a "Media Test Failure, Cable Not Found" error and a "No Boot Device Found" error. Online community says this means the hard drive is fried. This being a refurb I expected it to start up - minimally. Will be returning.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Damaged laptop
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This reviewer received promo considerations or sweepstakes entry for writing a review.
No battery backup and damaged laptop.not satisfied
No, I would not recommend this to a friend
Rated 1 out of 5 stars
great computer until it stops working
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Screen glitched out about 2 weeks after owning, had to return and exchange for something else
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Perfect for simple user
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I needed a computer to type word docs and browse the web. This is the perfect computer for my needs