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Customer Ratings & Reviews

Your price for this item is $369.99

Customer reviews

Rating 2.5 out of 5 stars with 4 reviews

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The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-4 of 4 reviews
  • Rated 1 out of 5 stars

    Bad product/good customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I received my laptop - I was going to set it up for my granddaughter so she wouldn't have to do it on Christmas day. Thank goodness I did. It was in bad shape with the screen yellow and extremely slow. It was a refurb. I have had some luck with refurbs. I am sure this was just a fluke. I took it back to Best Buy - no problem. Great customer service.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad product/good customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my granddaughter for Christmas. It had graphic problems and the battery didn't charge. It was a refurb - I know people who get great refurbs. You win some you lose some - but always do a check on electronics before you give them as a gift. Thank goodness I decided to do the initial setup - I would have given her a really bad present. I took it back to Best Buy - they refunded my money no problem. Good customer service.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good first laptop for my daughter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop for a beginner. Good graphics, pretty fast with plenty of storage. Solid state drive is a nice feature.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good computer , a little bit bulky

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer if you don't like windows 10, I am not sure yet if it is a good deal, laptops are becoming so cheap nowadays. I am satisfied with the product do

    I would recommend this to a friend
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