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Customer reviews

Rating 3.5 out of 5 stars with 2 reviews

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The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-2 of 2 reviews
  • Cons mentioned:
    Activation issue, Condition

    Rated 2 out of 5 stars

    Activation issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received laptop in decent condition...some scratches but not too bad. Main issue is having to do a virtual clean of the system because Windows won’t activate. The box also didn’t have a set up code with it to even try and get the system up and running. I have been communicating back and forth with the company to fix this. Pretty disappointed with how this is starting and hoping things end up working.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      MrsDE,

      Thanks for your review. We're happy to hear that your computer was in good condition when you received it. For further assistance with your activation we'd recommend reaching out to Microsoft directly: http://bit.ly/2KBOM4c.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Pros mentioned:
    Refurbished

    Rated 5 out of 5 stars

    LT

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Dell Latitude 14 inch Refurbished laptop I was not sure because it being refurbished but it turned out excellent

    I would recommend this to a friend
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