Customer Ratings & Reviews
- Model:
- 51RYJ
- SKU:
- 6468344
to a friend
Customers are saying
Customers are not satisfied with the speed of the Latitude 3000 15.6" Laptop. They describe it as "really slow".
This summary was generated by AI based on customer reviews.
- Cons mentioned:Brand, Speed
Absolutely Slow Laptop - Worst Dell Laptop!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased three of these laptops these laptops to use for a non for profile organization. These machines are very slow, literally takes 10 seconds for each character typed in a browser to displayed. Please select another brand or model laptop. All three laptops are performing at snails pace! Firmware and OS up to date still performance is very slow.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hi Lorenzo,
We would like to thank you for taking the time to provide us with your feedback. We apologize for the issues you have come across with your Dell Latitude 3000 laptops because they are performing very slowly.
I have provided some steps you can take that should help with this issue.
There are several ways to help improve the performance of your computer if it is running slower than you expected it to. We'd recommend the following steps to help improve your computer's overall performance and speed:
1. Restart your computer regularly.
2. Run the automated tools provided in the SupportAssist Tool.
3. Run a complete hardware diagnostic test.
4. Scan your computer for malware.
5. Restore your Dell computer using Windows System Restore.
6. Reinstall Microsoft Windows.
You can read the full steps associated with each of these recommendations here: https://dell.to/3n29QjE.
If the performance issue with your computers is still not resolved after utilizing the troubleshooting options above, please contact the Dell Support Team at 1-800-624-9896 for further guidance.
Best,
Katarina@Dell
Should you need further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell 1-800-624-9896
- Cons mentioned:14 day window, Speed
Have never seen a slower piece of technology.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought two for our small non-profit. WORST laptops I have ever seen! They are so slow they are not worth even trying on. Sadly, we just missed the 14 DAY window to return them. Please - do yourself a favor and DON'T Purchase!
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Dear Michelle,
We appreciate your valued feedback. We apologize for the issues you have come across with your Dell Latitude 3000 laptop because it is performing very slowly.
I have provided some steps you can take that should help with this issue.
There are several ways to help improve the performance of your computer if it is running slower than you expected it to. We'd recommend the following steps to help improve your computer's overall performance and speed:
1. Restart your computer regularly.
2. Run the automated tools provided in the SupportAssist Tool.
3. Run a complete hardware diagnostic test.
4. Scan your computer for malware.
5. Restore your Dell computer using Windows System Restore.
6. Reinstall Microsoft Windows.
You can read the full steps associated with each of these recommendations here: https://dell.to/3n29QjE.
If the performance issue with your Inspiron is still not resolved after utilizing the troubleshooting options above, please contact the Dell Support Team at 1-800-624-9896 for further guidance.
Best,
Katarina@Dell
Should you need further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell 1-800-624-9896
- Cons mentioned:Speed
Too slow
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This computer is really slow. I wish I could return it- this was a big mistake for me to buy.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello Valued Customer,
We want to thank you for your valued feedback. We sincerely apologize for the performance issues you have encountered with your Latitude 3000. I have provided steps to using the Windows Performance Troubleshooter which should help resolve the performance issue. I have also provided a link to the full article that has more options if needed.
Windows performance Troubleshooter:
1. Close all open windows.
2. Press the Windows logo key + X key on the keyboard.
3. Click Control Panel.
4. Click System and Security.
5. Under Security and Maintenance, select Troubleshoot common problems.
6. Under System and Security, click Run maintenance tasks.
7. Follow the on-screen instructions and prompts to complete the process.
8. Restart the PC.
You can read the full article here - http://dell.to/2tSulGV.
After utilizing the troubleshooting options provided above, if the problem is not resolved, please feel free to contact our support team here: 1-800-624-9896.
If you should require further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell 1-800-624-9896
Best,
Ashley@Dell
- Pros mentioned:Portability
Laptop for work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good laptop for the work Needed . It’s lightweight and good size
I would recommend this to a friend