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Rating 1 out of 5 stars with 1 review

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  • Cons mentioned:
    Performance

    Rated 1 out of 5 stars

    Quality control issues

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shocking heavy, slow, buggy and crashes all the time. Do not buy.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello Tdnb,

      Thank you for taking the time to us your review. We sincerely apologize for the trouble you have encountered with your Dell Latitude 9000 2-in-1 14 Touch Screen Laptop. This is certainly not the experience we like to hear from our valued customers.
      We always strive to get better, and reviews like yours help us develop products our customers love. Your feedback will be shared with our quality team for consideration in future enhancements in products.

      There are a number of ways to help improve the performance of your computer if it is running slower than you expected it to. We'd recommend the following steps to help improve your computer's overall performance and speed:
      1. Restart your computer regularly.
      2. Run the automated tools provided in the SupportAssist Tool.
      3. Run a complete hardware diagnostic test.
      4. Scan your computer for malware.
      5. Restore your Dell computer using Windows System Restore.
      6. Reinstall Microsoft Windows.

      You can read the full steps associated with each of these recommendations here: https://dell.to/3n29QjE.

      If you are still experiencing issues, we will need more information to help you resolve these problems to your satisfaction. Please do not hesitate to get in touch with Dell using the information provided below.
      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell 1-800-624-9896

      Best,
      Minhaj@Dell Dell

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