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Customer Ratings & Reviews

Your price for this item is $949.00
The comparable value price is $999.99

Customer reviews

Rating 4.7 out of 5 stars with 284 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-284 of 284 reviews
  • Tech Insider Network Member

    Rated 3 out of 5 stars

    Good light laptop-short battery-long setup

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good lightweight laptop, however the battery lift is not great and it runs on the warm side. The initial start up was not too difficult, however, the initial windows update took forever. The laptop comes with the USB-C power cord only and a quick start guide. The startup/initial setup was simple and easy to follow directions. It did not take very long. Once initially installed and connected to my wifi I was prompted for a Windows update which took forever. Once installed I was able to download all the other apps I wanted and operate games as well as watch videos without issue. After using for a while though I was locked out and had to get my BitLocker recovery key, that was a big hassle. I had other issues of getting logged out from other games and not sure if it was the app or the computer. But it was several different ones so I think it was the computer/Windows. The fingerprint lock works well though. The battery seems like it runs down fast with usual tasks/apps but I don't have a full run-down time. My best estimate is 2 hours of normal use. Overall a good laptop that is lightweight with a short battery life. I would recommend for a light-average user, not a heavy user.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid choice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good computer, bought it for my daughter for college and so far she is very pleased with the device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer for what I need. Good storage and accessibility.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Look at with Caution

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer itself is great but at the end of the day, it was running slower than anticipated, limitations I kept running into with trying to get setup and downloading programs for work, and I got hacked on a brand new computer just by downloading google. Not much of an Apple person as much anymore but Dell made a doozy.

    No, I would not recommend this to a friend