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Customer Ratings & Reviews

Your price for this item is $899.00
The comparable value price is $1,099.99

Customer reviews

Rating 4.7 out of 5 stars with 389 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 389 reviews
  • Rated 5 out of 5 stars

    Perfect for College Students

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really enjoying this computer! It is fast, reliable, and lightweight, which makes it perfect for my college studies. The screen quality is excellent, the battery lasts long, and it runs smoothly with all my programs. Definitely one of the best purchases I’ve made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell Plus 2-in-1 14" laptop Affordable Performance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Dell Plus 2-in-1 as a backup in a pinch when I damaged my other (much pricier, 2 year old, not a Dell) laptop. It has exceeded my expectations. I am still learning the nuances. This Dell has most of the functionality in my other laptop, but has a startlingly better battery life. Similar RAM and storage. Colors are not as bright but certainly acceptable. Camera is only user-facing. A little heavier overall but this I now see as a positive. My old laptop that cost twice as much is very light and slim which ultimately was disastrous when I damaged the hinge and all things connected to it. (AAAARGH!) The Dell is much sturdier and I can live with the extra weight. USB ports are typical. An A, a couple of Cs and an HDMI. Might like another A, but this is OK. The power port (USB C) is much less prone to the reliability issues I had in an earlier Dell laptop which had a poor power port design and failed every 4 months or so. I am very pleased with the affordable price and performance. Now the question is whether I can repair the other, and if so, will the Dell replace it as my No. 1?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Dell laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed budget friendly laptop for student headed to college. Was pleasantly surprised at how much tech was packed into this little device. Adequate RAM and storage with a processor that has some pep. Like the 2-1 feature as a bonus. Very pleased with purchase so far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AWESOME laptop! The speed, the processing, the displays and the battery life is PERFECT! I am so happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and reliable, small easy to carry and keep longer charges

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using since couple of months and its working great, the win 11 with intel core ultra 7 is fast and the display is amazing. The battery backup is pretty good and 360 screen makes it more useful than ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great life and performance

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is in good condition, great performance and speed. Battery life is amazing. I would recommend this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased with my new Dell laptop.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is fast and graphics are awsome, Very good price on sale at Best Buy for the holidays. My only minor complaint is that the finger print ID does not work very and when it does work it takes a long time. No big deal I just use my pin.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied customer!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was very good. We love it. It's a great laptop! Battery lasts a long time, it's very fast, no mouse. Would buy another for sure when needed!!! Thank you to the BB rep for her help and recommendation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Performance, but Watch Out for the Hinge Des

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the laptop performs really well — it’s fast, responsive, and the 2-in-1 feature is super convenient for note-taking or watching videos in tablet mode. The touchscreen is smooth and accurate, and the display looks great. However, one small design issue: when you flip the screen all the way around into tablet mode, the keyboard side ends up sitting very close to the ground. This makes it easy to accidentally press keys or scratch the surface, especially if you’re using it on a table or hard floor. I’ve bumped it more than once when setting it down. If you’re someone who frequently uses it in tablet mode, just be extra careful how you place it down. Still a great machine for the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Little Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great computer for 5 hundred and fifty bucks. I just needed a travel computer and this one more than fits the bill with its speed, compactness, and features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell Plus 2 in 1 Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my laptop, great performance, light weight so I take it everywhere to meet with my real estate clients. And it has a long battery life, which I absolutely need!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase worth catching on sale

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much bang for your buck. I've used the Inspiron, Latitude and XPS line this is sleek can handle anything thrown it within reason.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Choice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent balance of performance, battery life, and versatility. Users and reviewers praise its responsive touchscreen and long battery life — great for school, work, and everyday use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great so far. Fast performance, sharp screen, and the 2-in-1 design is really convenient for daily work and travel. Very happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than I expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best bang for my dollar this is a work an home laptop battery last several hours 14” screen is perfect and fits in my small backpack

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A nice little laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A really great update from what I had. I got this computer for school and it would’ve been really great, did take me a while to set up but I saw that as an investment. I like the updated software and processor in a smaller computer at a great price point for what I paid. I didn’t like how hot it would get over time or the feel of the plastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell Laptop 14 plus 2 in 1

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product so far. Love the look and speed. The 2 in 1 also helps a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with my purchase of my laptop. It has a great battery life and love the touch screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop had been working quite well so far. Performance is good. Its sleek and lightweight to carry around. Touchscreen works great.

    I would recommend this to a friend