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Customer Ratings & Reviews

Your price for this item is $899.00
The comparable value price is $1,099.99

Customer reviews

Rating 4.7 out of 5 stars with 389 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 389 reviews
  • Rated 5 out of 5 stars

    Son’s college device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Works well as a tablet, too. Screen is sharp, and cpu is very capable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and no issues! Runs smooth and the picture is very nice! Nice and light as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price with great features!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is worth the value it provides. Very convenient for everyday and official use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A good Laptop, light weight but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good laptop top and is lightweight easily portable. I do have some issues with the AC power supply and the available ports. There are two USB-C ports and 1 USB A port. The AC power via one of the USB-C ports. If you use hub with a power delivery port you will find that this hub consumes some power and the supplied power supply will be inadequate to boot the computer or supply fast charging. You will need to up grade the power supply to a 90 or 130W Dell power supply. This computer could use an additional USB-C port an/ or USB 3 port. I miss the ports on my old laptop with the barrel type power supply. Buy the right hub for you along with an upgraded power supply.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST LAPTOP EVER

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is one of the best out there way better than any other laptop I've ever used

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Well worth the price. Good graphics and speed for regular computer use for the majority of people. Easy to load microsoft and get started.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Dell Laptop. It meets all my needs, and offers so much more than I thought it would.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trade school computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son needed a computer for automotive school and this one worked perfect. It’s compact with power.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good laptop, love the speed and battery life!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    14inch laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer if you are looking for someting a little smaller that a standard 15inch laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for our needs. Love the touch screen feature. Battery lasts long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent battery life love the touch screen and you get all for a great price

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this laptop as a replacement for a laptop that was hacked. I did the factory reset on the laptop, several times, prior to taking it to BB to have it serviced. They ran diagnostics on it, up the security on it up. I still didn't feel comfortable using it. This was on sale at a good price, in stock and it had a Terabyte of storage. It's not responsive like I like it. I will click on a link, and waiting for it to connect. Not like it's a long wait, but when you click on a link, you expect it to take you right there, not wait a few seconds. The sound is good. The touch screen is responsive. The laptop does get warm. I have a cooling fan that it sits on top of, and when I'm on the laptop for long periods of time, I will plug it in. I didn't check to see how many ports it has. I'm not able to plug in an external hard drive or flash drive, have the cooling fan plugged in and have my mouse plugged in at the same time. I do have a mouse that is Bluetooth, so that helps. There are times when I see it flash on my desktop, like it's connecting. It's weird. It has something to do with One Drive, When I look at my desktop the apps, folders, spreadsheets or documents are either either showing in the cloud or with the green check mark. Every time I try and sign out, it tells me that One Drive is syncing files. After I waited for a few minutes and then try to shutdown, I get the same message, so I go ahead and shut down. This happens every time that I'm on the laptop. I tried uninstalling and re-installing OneDrive and still having the same issue. I haven't decided if I'm going to return it or not.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell 2 in 1 laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast. Works great. Nice screen. And very stylish.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Slim and fast laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop seems be slim, look wise amazing and works faster as of now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    laptop purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product 2 months back. very nice performance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent decision, the equipment fulfills its purpose, effective and efficient at a great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pro laptop for everyone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth and fast processor, battery life is reasonable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the price. Clear screen nice blue color. Overall quality 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell 2 in 1

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop. Versatile, lightweight, user friendly, great touch screen, fast, and great screen

    I would recommend this to a friend