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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 324 reviews

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  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.9 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 324 reviews
  • Rated 5 out of 5 stars

    Overall Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen resolution and size is perfect for my workflow. Fast processor and enough storage for me

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beautiful laptop, nice big screen!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is much faster speed than my old Windows 20 Dell from 2017. My new Dell has a nice, big 16” screen. Good keyboard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgraded Dell laptop to replace my 10-year-old one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this laptop after my geriatric one had reached a 10-year limit use and I love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for Dev and daily activities

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it's running great, materials are made of good quality, I love it, touch screen responds fine and it feels powerful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beast laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop for my cloud and networking class. This is beast for accessing remote server and multi tasking. I saw battery is also good, it gave me 4 —5 hours backup on full charge .But I don’t like its webcam, totally expose on low light even though it has AI camera. I hope future update would fix that. Otherwise, it’s really powerful laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell Plus Copilot+PC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my new Dell laptop. It excels what I was expecting!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grandpa’s new computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New PC very easy to set up, love the large 16 inch touch screen, keyboard layout and midnight blue body are very nice, plus with windows 11 it starts up fast. Dell has it together!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade in Specs at Great price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Dell Plus 2-in1 16" Laptop for home and business use, and to upgrade to Windows 11. This Dell laptop is very similar to my old HP Spectre x360 but with upgraded specs of 32GB Ram, 1TB SSD, and Intel Ultra 9. I got it on sale ($300 off) and feel it was a great deal, I traded in my old HP Spectre x360 at Best Buy and got a gift card which was an added bonus! The set-up was quick and easy. With a few customizations, my new 2-in-1 laptop was ready for use. I love the fact that I can use it as a tablet with the touch pen, or with the keyboard, and I like midnight blue case . I can't comment on the battery life because I've left it plugged in to the charger since I'm at my desk most of the time. It has been great so far, it boots up quickly. My only criticism would be the backlit keyboard, it not very bright. I highly recommend this product and Best Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop for general use, but not for VR gaming

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to get this laptop on sale and it is a solid laptop for home use. However, the absence of a dedicated graphics chip does not make it a good PC for gaming. When I connected my Quest3 for VR PC gaming, I got a message saying the computer was not compatible. I had to return the computer and purchase an HP Victus with dedicated graphics chip.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome computer! Very functional and portable; plenty of power to run my business remotely.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like my new laptop - easy to adjust to. Love the lighted keyboard, touch screen and graphics. Much faster than my older laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and very powerful computer and the 2 in 1 is a nice feature

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell solves

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, one month in, this computer is great. It is responsive and fast. So far, no problems at all

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Battery :(

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item would've been perfect had they made room for a 6-cell battery. Considering all the battery draining specs, the equipped 4-cell battery falls short of expectation. Other than great deal for $1300 ($300 discount). Everything else about it is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DT New Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. Lots of options, fast and great picture screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer exactly what I was needing and very easy to trade in

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Dell after having been a Toshiba loyalist. I’m pleased to have a new go-to laptop brand. It’s a newer version of my prior Dell. It’s fast, efficient, beautiful, and runs well. Battery life is never as long as advertised, but that’s a trend across the board I’ve noticed with all technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellant Choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome laptop, with the Ultra 9, 32GB ram and the 2.5K screen it's the laptop to get if you want awesome power to do anything you want that can't do with a lower end laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    first laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    our first laptop, we love it, we're used to 24" display and mouse so this is quite an adjustment. the portable part outweighs the screen downsize

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing, wife loved it. Definitely would buy again.

    I would recommend this to a friend
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