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Customer Ratings & Reviews

Your price for this item is $958.99
The comparable value price is $1,099.99

Customer reviews

Rating 4.8 out of 5 stars with 691 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are impressed with the overall performance, processor speed, and screen size of the Plus - Copilot+ PC. Many appreciate its portability, battery life, and touchscreen functionality. The sleek design and light weight are also well-received. However, some customers have expressed concerns about the limited number of ports and potential overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 691 reviews
  • Pros mentioned:
    Overall performance, Screen size

    Rated 5 out of 5 stars

    Nice upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I needed in a high quality laptop. Perfect screen for everyday use and travel. Fast, sleek and comfortable. Dell always delivers a quality product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen size

    Rated 5 out of 5 stars

    My office on the go

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, perfect size, runs fabulously. Love the light weightiness of it as well.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    16” Dell Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love my new laptop, very fast, great battery life, large touchscreen is great!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Processor speed, Screen size

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Dell 2-in-1 is an excellent, high-performance laptop. With an Intel Core Ultra 7, 16GB RAM, and 1TB SSD, it runs fast and smooth for multitasking, creative work, and everyday use. The 16” FHD+ touch screen is bright and clear, and the convertible design adds great flexibility. Sleek, powerful, and reliable—highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen size

    Rated 5 out of 5 stars

    Great laptop, great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my 6 years old dell laptop with this new 16 inch laptop for personal use. Got it in a good deal from BB. Screen size is very good and its touch screen. My kids also can use for their online classes. Loving this laptop with copilot. Its super fast and works well for my daily needs.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Good Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Intel Core Ultra 7 marks a step up from past consumer-grade chips: it brings a strong balance of power and efficiency, making it well suited for modern multitasking, productivity workloads, creative workloads and even light-to-moderate gaming. In everyday use — running heavy office applications, large spreadsheets or significant browser workloads — the Ultra 7 delivers smooth, responsive performance. Its high core/thread counts and improved architecture noticeably accelerate tasks like video encoding, data crunching, or creative software rendering, outpacing many of the older mainstream chips. The result: a laptop that rarely feels sluggish even under load, and comfortably handles demanding workloads without overwhelming power consumption. When paired with capable GPUs, as with the Inspiron 16 Plus model, the system becomes an attractive option not only for content creators — video editors, graphic designers — but also for developers, data analysts, or anyone doing CPU-heavy workloads as part of their everyday computing. The Ultra 7’s strengths in multi-core performance shine in compile times, rendering jobs, and similarly parallel workloads. That said, the Ultra 7 isn’t a “top-end gaming powerhouse” on its own. As with many CPUs of its class, raw gaming performance may lag slightly behind the highest-end chips — especially when graphics-heavy games are involved, or when pushing high frame rates. If your primary goal is cutting-edge gaming or professional 3D rendering, a higher-tier CPU or specialized hardware might be worth considering. In summary: the Intel Core Ultra 7 delivers an excellent real-world balance of performance, responsiveness, and efficiency. For professionals, creatives, or power users wanting a laptop that can handle serious workloads — but still remain versatile enough for everyday tasks — it’s a very compelling choice.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Graduation gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it for my son as his graduation gift. He enjoys it and takes it everywhere with him. So far no problems. The display is good. The sound is good. Its really thin and sleek. The price wasnt bad either. He's able to play his games on there with no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen size

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works super fast and the big screen is awesome. I love the fact that its touch screen and it can fold into a tablet

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Processor speed, Screen size

    Rated 5 out of 5 stars

    Dell Plus Laptop 2-in-1 Gets The Job Done

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying this new laptop for its speed, versatility, and overall performance! Love the screen size, the keyboard with its numerical keypad. Great product for the price!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Copilot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Review for [Laptop Model] I recently purchased the [Laptop Model] for homeschooling purposes, and so far, it has been a fantastic choice. One of the standout aspects for me is the price. It offers great value without compromising on quality, making it a budget-friendly option perfect for educational needs. The features are impressive too. It handles our homeschooling tasks smoothly, supporting various applications and multitasking efficiently. The battery life is reliable, and the display is clear, which is essential for long study sessions. Overall, we're doing well with it, and it has met our expectations admirably. I would highly recommend this laptop to anyone looking for an affordable, feature-rich device for educational use.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Laptop review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is good quality. Its touchscreen feature makes it faster for work to be done. Picture quality is good. It is the right size for watching movies. Easy to set up. User friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance, Screen size

    Rated 5 out of 5 stars

    Excellent Performance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This PC delivers fast and smooth performance for all my daily tasks. The screen is crisp, the keyboard is comfortable, and the battery lasts a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen size

    Rated 5 out of 5 stars

    Amazing Product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek design, large FHD+ screen and a super smooth experience with Core Ultra 7 and 16 GB RAM. Great value for money!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Performance and Premium Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m extremely satisfied with my purchase of the Dell Plus Copilot+ PC 16" 2K 2-in-1 Touchscreen Laptop. The laptop arrived in excellent condition and the setup was smooth and quick. The 16-inch 2K touchscreen display is sharp, bright, and very responsive. With 16GB memory and 1TB storage, performance is fast and reliable for multitasking, work, and everyday use. The 2-in-1 design is very convenient, and Windows 11 Copilot+ features add a modern, productivity-focused experience. Overall, this laptop offers premium build quality, strong performance, and great value. Very happy with both the product and the purchasing experience—highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability, Processor speed

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would 100% recommend it for battery life, speed, and easy operation. The copilot feature is great, and I really enjoy working on this laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this computer! What was even better was the associate who listened to what I needed and gave me the perfect option for what I was looking for. This computer is easy to set up, it works quickly, battery lasts a good while and overall its just easy to navigate.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Nice new laptop.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had a lot of time using my new laptop, but it is fast and I like Dell's computers. I switched from an old HP WIndows 10 laptop, which I used for 7+ years, because Windows 10 was no longer supported and my old laptop would run very slowly for 15 minutes or more after startup or being idle for a few days. I also like Best Buy's 60 day price match guarentee in the event the price dropped, which it did by $400 two weeks after I bought it, so I got a nice refund too.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    product ia everything that was promised. Fast, great battery life, display is perfect. Salesperson was knowledgable. The buying experience was also great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen size

    Rated 5 out of 5 stars

    Love Dell Laptops

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop works great! I particularly like the large screen. I’ve connected two additional monitors to the laptop and I’m able to get tons completed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Processor speed

    Rated 4 out of 5 stars

    Dell 2 in 1

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance 2 in 1. Full of features, Great processor speed, plenty of storage, good display. Only complaints, fingerprint sensor on power button, NO FACIAL RECOGNITION. A regular price of $1000 would expect facial recognition. Best Buy $$$ excellent.

    I would recommend this to a friend
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