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Customer Ratings & Reviews

Your price for this item is $998.99
The comparable value price is $1,099.99

Customer reviews

Rating 4.7 out of 5 stars with 519 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 519 reviews
  • Rated 5 out of 5 stars

    New laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my laptop, it’s perfect for school! One of the best laptops I’ve had!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop, frustrating software

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the laptop but I am frustrated with the Microsoft applications. I couldn't find a product key for me to use the applications that are already installed in this computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mega-Easy Laptop Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding product & in-store availability a huge plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer and good price. I especially like the feel of the computer and the ease of the touch screen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wow! Best deal I have gotten in a decade.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dell still makes the best laptops. Lightweight, but sturdy. The Intel video is very impressive and the power consumption is close to NIL even when stressing it using OBS studio and discord.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Responds fast to tabs when opening up on web. Also it has great screen coloration

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent for every day use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1. “Decent laptop, fine for light use, not for gaming.” 2. “Okay performance, average battery, casual use only.” 3. “Works well for basics, struggles with heavy

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 4 out of 5 stars

    Packed with Power

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the Dell 16 Plus 2‑in‑1 for a few weeks now, and I have to say that this laptop has some real power. It hits a very sweet balance between performance, portability, and battery life, all wrapped in a sleek, convertible design you get with a 2-in-1. I use this almost exclusively for work, and my days are stress-free, at least when it comes to reliability in the tech I've been using. Starting with the display, the 16" FHD+ touchscreen panel is gorgeous and expansive. At 1920×1200, it gives me a little more real estate than a standard 16:9 display. With the amount of multi-tasking I'm typically doing, I'll take all I can get. Battery life on this laptop is notable. On a typical charge of mixed use (usual email/videos/browsing and data entry), I’ll often get two days out of it. I do set the brightness a little lower that what my be typical in order to get more life out of a charge. The USB‑C charging capability is definitely great to have, as these are all around my house and allows me to move freely. I'm a fan of how light and thin this laptop is. It's just under 5 lbs., and with a slim aluminum body, it slides into my backpack with all of my other papers and notebooks. The build has what I would call a standard feel to it, with a sturdy hinge, rigid frame, large touchpad, and backlit keys. The only downside I’ve noticed is that shell can scuff and scratch more easily than I’d like, so if you like taking care of your tech, I highly recommend a protective sleeve. On the graphics side, I am a gamer with more dedicated hardware, but for this laptop, the Intel Arc GPU lets me play casual or some older titles at decent frame rates. You can expect something around 50-60 FPS on less resource-demanding games. As this is a 60Hz display, you won't get anymore than that. With that said, don't try max settings Red Dead Redemption 2 or Cyberpunk 2077, or you'll be disappointed. The Intel Core Ultra 7 processor, 16GB of RAM, and 1TB SSD makes everything feel super fast, but this is of course usual straight out of the box. Still, there's a lot to get out of these. Even with having a dozen browser tabs open (usually more), my days on this have been smooth. For my work, it’s fast and responsive, and the two‑day battery life takes the stress out of finding an outlet if I'm out of the house. If you need a big‑screen laptop that's light, and want to add some casual gaming to the middle of your day, this model delivers absolutely delivers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice laptop. Like the touch screen. this was an upgrade from a 5+year old Dell

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Laptop 10/10

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing laptop for schooling, especially now that I am going into college. This is very useful. I would recommend this to anyone going into college that needs a laptop that will last.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Teenager laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great. Alittle slow on some gaming websites but overall i like being able to come home after work and chill for a minute. Great quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First laptop…easy transition.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice machine. Comfortable keyboard. Legible display. As I previously only owned desktops, this laptop has made the transition easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very solid laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for my son to use at college. He likes it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dell 16 Laptop 2-in-1

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I’m enjoying the screen and keyboard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, fast shipping overall great products...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell easy to use and more gigs and ram

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service picking the right computer great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great computer for the price. I work remote from home on this laptop hooked up with 3 screens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Northgate

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. The staff went out of their way to assist in my selection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell - Plus 2-in-1 16" 2K Touch Screen Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Dell. The keyboard with the 10-key gives me all the pieces I need for my work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great product for the cost. The dales staff and Geek Squad staff were great to work with

    I would recommend this to a friend