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Customer Ratings & Reviews

Your price for this item is $998.99
The comparable value price is $1,099.99

Customer reviews

Rating 4.7 out of 5 stars with 519 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 519 reviews
  • Rated 5 out of 5 stars

    great computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use, and a lot of memory and features for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got just what we wanted at a very good price. Geek Squad helped and transferred data from my old laptop to my new laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as expected. I used to have a Dell years ago so, I'm happy to have one again. I trust the brand and anticipate it to be a good experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DELL PLUS 2

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Laptop for the price. Replaced my older Dell laptop. Bright 16"screen. Can use as a laptop or fold like an ipad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love Dell laptops

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Dell laptops because they are typically trouble-fee.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Safe choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop! For my daughter! She just wanted a gaming laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use. I am satisfied with this purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Great replacement for a laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop and very intuitive to use. Plus, it was very easy for set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved this except camera is not windows yellow ready. Staff in sparks awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell plus 2 in 1 touch screen +++

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very pleased with this item and functions with the AI response is a plus

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Pointer not displaying on screen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have taken my brand new Dell laptop to Best Buy 3 times to fix why the pointer does not appear on the screen when using the touchpad. It only appears sporadically and only comes back sporadically. Does display using mouse. The local Geek Squad has really tried hard to fix but to no avail. The laptop is now in Tennessee for their top level Geek Squad to look at. Don’t have it back yet. I’ve always liked Dell so really disappointed. Not very happy with the laptop right now. Probably will recommend based on past experience but not with this experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new laptop has helped me a lot with work. Thank you very much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very nice to use as laptop as well as tablet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love new laptop and the customer service at Wilmington location was superb!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SEAMLESS SET-UP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup was seamless!!! The Copilot very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appreciation for New Dell Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new dell computer. It is printing well and I'm delighted with the light key touch and touch screen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Setup

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy setup. So far, I like the look and feel of the laptop. And great price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    possible

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must turn on.. Not like the other where you lift lid and it comes on. Can not delete some emails with out opening. Was disappointed to not beable to get 17+ inch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Performance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth for money, i was using a about a month now it was good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great find!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was so helpful to use this as a tablet and for signing documents! You’ll be so happy with this computer.

    I would recommend this to a friend