Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $998.99
The comparable value price is $1,099.99

Customer reviews

Rating 4.7 out of 5 stars with 508 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 508 reviews
  • Rated 5 out of 5 stars

    Dell 16" 3 in 1

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with this laptop's performance. The screen is a perfect size, and the colors are bright and true. I am especially happy that it has a numeric keypad. It was reasonably priced, and I expect it will prove to be of good value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great keyboard & clear Monitor

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Dell. Its keyboard touch is so smooth. Easy to use! The monitor is super clear!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer that’s fast and has good features. It’s very thin, battery life is pretty good and even some high end games like Minecraft work well with no lagging. I would highly recommend this computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Laptop Dell

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop, very beautiful, modern and with fantastic performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unbeatable computer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is the best,load document easily . Easy to fit my backpack/light weighted. Colipot is a great tool to have on a computer. I wish buy another one for my kid

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my computer! Works perfect. So lightweight Great coloring

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Easy to use and very fast. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice machine and great experience at Best Buy

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were replacing a windows 10 dell machine from 2016. So far we really like near everything about the windows 11 dell machine we bought EXCEPT it won't play MP4 and MP3 files. It is quiet, it starts up quickly, it runs very fast, and we used Best Buy's data transfer to set it up, which helped hugely. We are pleased with the upgrade to what appears to be a huge improvement (well, if one uses a 9 year old machine, what does one expect). We just wish it would play mp3 and mp4 files (grrrrrr). I'm sorry to say we don't recall our sales person's name, but he was terrific and I wish I could recall it and mention him.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good laptop! Big screen! Good Processor too.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DELL laptops are my favorite. I have been buying Dell since long. I bought one for my daughter and one for myself. In past also I have had Dell laptops. Intel processor, Intel graphics, great storage of one TB. Almost everything is great. Full size keyboard, high capacity battery life. Good design. Good “elevated standards”. Touch screen is a plus indeed. Obviously storage capacity is also a plus. However, the WEIGHT is an issue if you have to carry it daily to work. It’s heavy. And it is getting warmer than I had expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for Me

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the touchscreen and screen size. I'm new to Dell and so far so good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer, great display, and a fast processor. Like the feel of the keyboard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product - week 2

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and does everything I need it too. Clear screen and images.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer review

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been great so far, fast, clear screen, dependable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth The Price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its worth the price. Its smooth and processor is fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great presentation laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all, the Best Buy sales team was fantastic and knowledgeable about many platforms. They were able to suggest this Dell laptop as a solution to my need for professional presentations. This is such a well-designed and powerful laptop. It connects to the weakest Wi-Fi signal and holds on to it with a grip. The display is crisp, and there was no lag when I connected to Bucknell University's AV system through the built-in HDMI port. I will buy one of these for my Bride soon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek design, high performing, fast acting. Great laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Getting it done

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this computer, it does everything I expected it to do. I run a small business with it and it is super fast therefor more productivity

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good computer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is great. It’s got a huge screen and it’s actually a touch screen great for school

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I needed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for what I need, some spreadsheet stuff, keep track of my finances, and use the internet. Fast, light, trouble free. Even a touch screen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have zero complaints about this laptop. I’m using it for a small business and it’s perfect. Screen size, processor speed, and the fact that it’s convertible is outstanding.

    I would recommend this to a friend