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Customer Ratings & Reviews

Your price for this item is $899.99
The comparable value price is $949.99

Customer reviews

Rating 4.6 out of 5 stars with 28 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-28 of 28 reviews
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my computer, works really good for my business

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Her name is Lucy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new laptop makes my administrative duties much easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    College laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for college. Easy to operate and very light weight.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    sales

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good information and helpful sales associate at best buy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A decent laptop but a bit too heavy and thick compared to same specs from Lenovo yoga. Battery backup is also worse than Lenovo.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Unexpectedly slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced an 8 year old windows 10 Dell with this and it instantly became clear that this brand new model is substantially slower - I’m disappointed

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Average

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Laptop with standard features! I like the solid state drive as it comes to ready very quickly! I Do Not Like The Sound. Worst I've Ever Had!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Speakers popping and crackling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anytime unit played a sound speakers began popping. Worked with Dell tech to resolve without success. Returned laptop to Bestbuy.

    No, I would not recommend this to a friend
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