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Customer Ratings & Reviews

$949.99

Customer reviews

Rating 4.5 out of 5 stars with 33 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.9 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are impressed with the high quality, modern, and sophisticated build of the Plus - Copilot+ PC laptop. The design is well-received, making it a desirable and premium device.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-33 of 33 reviews
  • Rated 5 out of 5 stars

    MarcinG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my purchase. I am used to work on a regular PC and was looking for the same experience and I definitely found it. This laptop is a high quality and very modern and sophisticated

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good PC for general usage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, competitive price. Bestbuy is always my favorite store to make PCs related purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sharp picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a bit heavy, but I love it! Why do I need 50 characters to make a review. That’s ridiculous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my dell laptop excellent purchase I will buy it and I told my family and friends to buy on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my computer, works really good for my business

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    16" 2K Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great laptop very clear picture and easy to use would recommend for any age

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best location to buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good customer service, great quality. I highly recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    sales

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good information and helpful sales associate at best buy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A decent laptop but a bit too heavy and thick compared to same specs from Lenovo yoga. Battery backup is also worse than Lenovo.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Unexpectedly slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced an 8 year old windows 10 Dell with this and it instantly became clear that this brand new model is substantially slower - I’m disappointed

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Average

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Laptop with standard features! I like the solid state drive as it comes to ready very quickly! I Do Not Like The Sound. Worst I've Ever Had!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I DON'T RECOMMEND PURCHASING IT.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HAD THE LAPTOP LITTLE OVER A MONTH STARTED FREEZING UP. CONTACT BEST BUY AND THEY TELL ME I HAVE TO PURCHASE THEIR SUPPORT IN ORDER TO HELP ME. POOR CUSTOMER SERVICE.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Speakers popping and crackling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anytime unit played a sound speakers began popping. Worked with Dell tech to resolve without success. Returned laptop to Bestbuy.

    No, I would not recommend this to a friend
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