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Customer reviews

Rating 1 out of 5 stars with 1 review

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The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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  • Cons mentioned:
    Customer service, Reliability

    Rated 1 out of 5 stars

    Soooo unsatisfactory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered a new dell xps 12, and it worked fine for a week. Then, it started to not turn on. It happened 4 times, the last of which happened while I was away at school. I did absolutely nothing to induce this, and best buy would not help me out at all. I will not purchase anything from best buy again. The only good thing they did was email me to remind me to write a review on my purchase. Ha.

    No, I would not recommend this to a friend
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