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Cons mentioned:
Customer service, Reliability
Rated 1 out of 5 stars
Soooo unsatisfactory
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I ordered a new dell xps 12, and it worked fine for a week. Then, it started to not turn on. It happened 4 times, the last of which happened while I was away at school. I did absolutely nothing to induce this, and best buy would not help me out at all. I will not purchase anything from best buy again.
The only good thing they did was email me to remind me to write a review on my purchase. Ha.