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Customer Ratings & Reviews

Your price for this item is $2,114.99

Customer reviews

Rating 4.6 out of 5 stars with 56 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers find value in the XPS 15.6" laptop's 4K display, lightweight design, and overall good quality. Many users rave about the spectacular picture quality of the 4K display, while others appreciate the laptop's portability and ability to handle multitasking with ease. However, some customers have expressed concerns about the battery life of the laptop.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 56 reviews
  • Rated 5 out of 5 stars

    Very good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop after thanksgiving deals. The laptop has good display and ample memory and storage. No lag so far and works perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop! It's the most high tech laptop that Dell offers for business applications. You can get an i9 from Dell, but, for the extra $1,000 that would cost, the increase in speed would be minimal and not worth that cost increase. This laptop has a great price point, especially at Best Buy, and should last at least a few (5?) years (depending on what you need it for, of course).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another Dell Hit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always been a Dell fan since the early 90's and the XPS 15 9570 has been excellent so far. Got a great deal, with 32GB included, where others only had 16GB. 4K screen is crystal clear and very bright. Boot up time is very fast with the 1TB SSD. Extremely happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a great laptop best xps 15 faster than ever big smile

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great laptop!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was one of the best purchases I’ve ever made. I love how fast this laptop is.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent computer for professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer for professional. It is incredibly fast and very reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Laptop is great, easy to use.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this laptop. It is very fast and easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent laptop!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop for my son going to college in the fall.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Excellent Touch-Screen Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Laptop and the way it performs and is very lightweight.

    I would recommend this to a friend
  • Pros mentioned:
    Good

    Rated 5 out of 5 stars

    happy with purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everything is good thank you really mean iyt im very happy

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 4 out of 5 stars

    as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    beautiful display, lightweight, handles multitasking with no problem

    I would recommend this to a friend
  • Pros mentioned:
    Good

    Rated 4 out of 5 stars

    Best bet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I researched a lot for a good laptop and this did not disappoint me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thin, light, powerful, I use it for editing photos and video and running AutoCAD. The screen is amazingly sharp and the Dell thunderbolt dock is super convenient with the USB C connection that also provides power.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop with good speed and functional ities.

    I would recommend this to a friend
  • Cons mentioned:
    Customer service

    Rated 1 out of 5 stars

    This laptop has been a lemon.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a Dell PC fan all my life. In August 2018, I purchased this Dell XPS laptop with all the bells and whistles for my niece. For the first few months, she loved it. Fast performance with everything she did. Then around the holidays, it froze up and became non-responsive. Fortunately, I had purchased a 3-year Geek Squad warranty for her so she took it to the local Best Buy store. She was told her laptop needed a new motherboard so off to repair-land it went. About 3 weeks later she got her laptop back and she was very happy. Unfortunately a couple of months ago, her laptop froze up again. Once again she turned her laptop in for major repairs. She got the usual updates - laptop received for repairs, waiting on parts, still waiting on parts, parts being delivered soon, etc., etc. Today when she checked the Best Buy website using the repair number Geek Squad had given her, she discovered that the repair number was not in the system. She went to the local Best Buy store and was told that "The Powers That Be" were trying to decide whether or not to continue the repairs on her laptop or to junk it and send her a check so that she could buy another laptop. She has to wait another week before she will learn about the final decision. This is totally unacceptable and not indicative of a business that values customer loyalty. It's also not indicative of the quality I have come to expect from Dell products. Leads me to believe that she may have received a rebuilt system in the first place. Like the subject line says, this laptop has been a complete lemon.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a christmas gift to my nephew. He likes it a lot. He specifically asked me to buy this one because it was recommended by their professor. The specs are great and it runs fast.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast computer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The internet connection for this computer is ridiculously fast. I absolutely love this computer. A little slower on transferring files but I thinks that's because of the file sizes and high quality of the videos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer has a lot of power and beautiful graphics. It is designed to be a workhorse and has the capacity to do so. Excellent abilities for the cost

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not regrets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did a lot of research before purchasing this computer. I have no regrets in choosing this one. And trust me, you won't be disappointed!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should have kept this one. bought used then sent out to get screen fixed and then traded it in. Just wanted the newer laptop but this did have everything you needed.

    I would recommend this to a friend
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