Customer Ratings & Reviews

I got this to replace an old desktop computer that was our main home computer with three internal and two external hard drives. Therefore, it had to have a lot of storage, large memory, and be fast. This laptop met all those requirements. The 1 Terabyte SSD has plenty of storage, I have installed all my programs and moved by very large photo/video collection to the laptop and still have 67% available space. With 16 gig of memory and the i7 processor, it is lighting fast. Programs that used to take a little time to load pop right open on this computer. Battery life is very, very good with a full charge it says 8 hours. I am finding that it is in the 6-8 hour range depending on what you are doing on it. Setup was typical of any new computer since it came preinstalled with Windows 11. I had some internet hiccups getting it setup and occasionally since. There is no ethernet port on it. Wi-Fi is the only option, so it is 100% wireless (unless someone makes a Thunderbolt (more later) to Ethernet adapter which I haven’t checked on yet). Several times during setup and again, occasionally since then, a box pops up and says that I need an internet connection to do that. But is already connected when this pops up. Not sure if this is Window or the Dell software. It is not a popup that I have seen before on Windows 11, so I am inclined to think it is Dell. Speakers are located on both sides of the keyboard and the sound is OK, nothing great. I will generally be using external speakers. There are also no USB A ports. The only ports are three Thunderbolt ports (see pics) that I believe are also USB C. It comes with a small adapter that plugs into a Thunderbolt port and has 1 USB A and 1 HDMI. Other than the three ports already mentioned, there is a 3mm audio jack and a MicroSD slot. It is very simple, sleek (thin), and obviously built for the future (see pics). One of the things that makes it so sleek is that there is visually no mouse pad. Most of the area below the keyboard is mousepad. I love this with one exception. Sometimes resting your palms on it causes some unexpected results. Another thing that I love is that there are no air vents at all on the bottom, unlike any other laptop I have ever used. You can sit this on your lap, couch, etc. and it doesn’t get hot. The only vents are in the back and on the sides. Before I start on the negatives, I do want to say that the positives outweigh by far the things I don’t like, and so far I love this laptop. The thing that I totally dislike about this computer is the cap lock key. It is huge, where most keyboards make this a smaller less obvious key. With it being right under the tab key and bigger than same, I am constantly turning on the cap lock when going for the tab and A keys. Have no clue why such a well-designed laptop would have this design flaw. This is really the only design feature that is flawed. Another issue I am having and again, not sure if Windows or the Dell software, is that it constantly puts itself to sleep when not used for a short time. I have the power settings so that it is never to go to sleep when plugged in and yet it still does. Hopefully I can debug this. The last issue I have with it was mentioned earlier. I was very surprised to find that there was no ethernet port.

At just under 5 lbs. this is a formidable laptop with a beautiful 16.3” anti-glare screen. Tip – the Power Button is to the right of Backspace and is not labeled. Setup is easy and just takes about 15 minutes before the laptop is usable. Allow about another hour for the windows updates and multiple restarts. Four updates remained on “Retry” but then were absent the next day. Not sure if they actually updated or not. Then you can customize for your use and preferences. Facial recognition is a breeze to setup. Thunderbolt 4.0 ports are very fast and support two 4K or one 8K display. Backwards compatible and can connect to a docking station. There are 2 display ports on the left side, one for the charger. On the right side there is a headphone/speaker port, Thunderbolt 4.0 port and a Micro SD card reader. A dongle with 1 USB Type-C to USB Type-A and HDMI adapter is included. No DVD drive is included but you can purchase an external DVD drive for use with multiple computers. I miss a keypad. The keyboard has large keys and a seamless glass touchpad. I wish the keys were closer to the front for my smaller hands. In reality, I rarely use the touchpad as I prefer a mouse. The touchpad was responsive. The keyboard is also backlit which is very helpful. It is fast. After I installed various software and loaded up the laptop, it was much faster than the last laptop I was using. The Intel Core Ultra 7 is fast with only 16GB of RAM. I may upgrade to 32GB in the future but 16GB held up. I did try gaming but I don’t play some of the more resource heavy games so it worked fine for me. If you game you may want 32GB. The graphics card preformed excellent. Speakers are very good quality for a laptop and actually loud. Very happy with this laptop. A larger screen is much appreciated. TIP - If you have an old school user you can purchase software to make an old time Windows 7 start up menu. My husband needs this but I switch back and forth.

This machine is almost perfect, the build quality is excellent, the software runs smoothly, the screen is bright and the 120hz refresh rate is like eye candy. The battery life is solid, the trackpad is smooth and responsive, It would do great for gaming and video editing. my only complaint about this laptop is its awful keyboard. the function row is just a touch-sensitive area above the keyboard, no buttons. There is also no click, feeling, or any feedback, it feels so unnatural to control. The keyboard itself is also a nightmare for anyone with fat fingers. There is no space between each button, and the design is flush with the main frame of the device. The amount of times I've pressed the wrong button on this thing (or pressed multiple buttons at the same time) when typing is ridiculous. I've used other laptops and keyboard and this one is the only one I've had this problem with. Overall this machine is excellent, but if you are going to be typing a lot, either get an external keyboard or look elsewhere.

Dell XPS are normally top of the line on the consumer side. Usually with higher end cases, screens and features. This is more along the lines of a latitude. Out of the box this is a good looking laptop. It’s 16 inches so do not expect lightweight. There is no clear power button. But it is the button on the top right with no label. This is windows 11. As far as I can tell so is very similar to 10 but with windows AI built in. If you have other Dell/windows computers you can migrate all Of your data from a previous computer to this computer. You decide if you want all new of more of a clone. Several things you may notice that this does not have from a higher end laptop. There is no backlit keyboard. This is a pretty standard feature this does not have. If you buy a larger laptop for the 10 key, this does not have it. There is also no indicator where the built in trackpad is. It’s in the middle. It takes some getting accustomed to. Also what wound have been a function key for your brightness and sound are embedded. The camera is at the top of the screen and has really good quality. 1080p is the default video quality.

The computer is very powerful, the screen is bright, the speakers are alright, the charging is fast and it lasts a while. My only complaint is the keyboard. The keys are completely flat and it makes them hard to type with.

4.5 / 5 — Powerful, Elegant, With Just a Few Trade-Offs As someone who regularly toggles between content creation, light gaming, and everyday productivity, this Dell XPS 16 offers a compelling balance of performance, portability, and premium design. Here’s how it performs in the real world: ✅ What I Love 1. Impressive performance With the Intel Core Ultra 7 chip and a dedicated NVIDIA GeForce RTX 4050, this machine easily handles demanding tasks — from 4K video editing to multitasking across creative tools — with no noticeable slowdowns. It also handles modern games well at 1080p or 2K with medium-to-high settings. 2. Gorgeous display The 16.3″ 120 Hz panel with a 2K (likely 2560×1600 or similar) resolution delivers sharp visuals, smooth motion, and vibrant colors. Whether I’m watching high-definition content, editing photos, or gaming, it’s a pleasure to look at. 3. Storage & memory aren’t bottlenecks With 16 GB of RAM and a 1 TB SSD, I’ve had no trouble juggling multiple apps, large files, and creative projects. The SSD is snappy, and there’s ample space for media, projects, and games. 4. Premium build and aesthetics The “Platinum” finish looks sleek and professional. The build feels sturdy and high-end — something I’m always looking for in a laptop that’s meant to travel with me. 5. Good balance between power and portability While 16″ laptops can be heavy, Dell manages a good compromise here. It isn’t ultra-light, but compared to many desktop-replacement machines, it’s easy enough to carry in a backpack for work, travel, or creative sessions in cafes. What to Consider / Possible Downsides Battery life under load When doing heavy workloads (rendering, gaming, GPU-intensive tasks), battery life drops quickly. If you plan to use this on the go for extended periods, keep a charger handy. Thermals and fan noise Under sustained performance use, the fans ramp up and become audible. In quieter environments (libraries, meetings), the noise can be noticeable. Also, the chassis may warm up toward the rear. Limited upgradability 16 GB RAM is fine for now, but for more intensive creative workflows (e.g., working with very large datasets or 3D scenes), future-proofing beyond 16 GB would be ideal. Check whether the RAM is soldered or upgradeable (Dell’s XPS models tend to be more restrictive than gaming laptops). Port selection Depending on your peripherals (external displays, storage, dongles), you may find the mix of ports a bit limiting. You might need to carry a USB-C hub or adapter for full flexibility. Final Thoughts Overall, this Dell XPS 16 configuration is a high-end, well-rounded laptop that will suit creatives, professionals, and even casual gamers. It pairs excellent display quality and performance with a refined, portable chassis. If battery life under heavy load and some thermal noise aren’t deal-breakers for you, it’s a very strong pick in its class.

Excellent laptop, great speakers, amazing battery life on the non-OLED models. The screen isn't as clear due to it being a 16.3" and having only a FHD resolution. It wouldn't have killed Dell to up the resolution like the yoga pro 9i IPS model. Other than that its a great computer with a long battery life and quiet operation. The top row not being mechanical kind of sucks so hopefully Dell rolls that change back someday.

Great computer! Screen quality is very crisp. Light weight and the battery life last!

Great machine. Plenty of power for most modern games. Sleek design. Beautiful display. A bit on the heavy side. Also runs hot while charging and playing. Probably to be expected. Great value for the money.

Solid laptop with an awesome screen display. The only issue I have is the keyboard is a little small and not the most typing friendly. Not a big issue if you mostly use an external keyboard anyways! Overall a great product.

Great computer, fast, long lasting battery and reliable. Awsome charts

I love this computer, it has been really usuful and I have a lot of space for all the things I downloaded. I love the keyboard and the battery last long and I am able to connect my charger to my computer, so my phone can be charge too.

This laptop is pretty amazing and does everything I need it to. Great camera quality. I would have given it 5 stars if not for the keyboard. The keyboard does not have raised buttons. I often mistype because it’s just not spaced like a traditional keyboard. I can hook up a blue tooth keyboard to combat this issue. So it’s not a huge deal. I wouldn’t let the keyboard stop me from buying this laptop.

I love my laptop! great picture and sound. Easy set up, not a single glitch yet. The battery lasts a lot longer than I would have expected and charges quickly. :)

I have had no problem with it, it can run as far all me engineering programs which is a big plus. That why I am giving a 5 stars

Great price for a laptop. works great and not problems with certified open box device.

This is a great computer. It comes with all the bells and whistles. I’m not a technical person, so I can’t go into specifics. My daughter needed a computer for her aviation program in college. This computer exceeds all the requirements. The staff at the store were really knowledgeable and were able to answer all our questions . It was more computer than we needed, but we know Dell is a good brand and the price was good too.

I recently purchased this laptop to replace one that was at the end of life, so to speak. So far, this laptop’s working great. The slightest complaint I may have is the keyboard narrower than I’m used to and is taking time to adjust to. Overall, an excellent laptop.

Display is very good for financial and images. Adequate speed with good resolution.

I wanted to like it, but it just was not worth the money to me. Very nice build but performance for the cost just does not add up. You can get a very nice made laptop with just as good of performance for half the money. Are you buying a laptop for build quality or to do it's job very well? The screen is not great and that is what you deal with everytime you use it. Spend half as much and get a much better screen. But I have found Dell's customer service is great. Think before you decide to pick out this model.