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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 111 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers praise the XPS laptop for its overall performance, stunning screen quality, and fast processor. Many users also appreciate the excellent battery life and sleek, modern design. However, some customers find the laptop to be too heavy for comfortable portability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 111 reviews
  • Pros mentioned:
    Screen quality
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Good for home, not for the road warrior

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful screen, and slick keyboard. However, it's really heavy and pretty thick. As such, it is not really a great laptop if you are a frequent flyer

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 4 out of 5 stars

    Great find!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great find. The Dell XPS lives up to its reputation. This was an returned item for sale on bestbuy.com. The price was great (35% lower). Had to replace the screen after 6 months. Otherwise, runs well.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Has it all

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek, beautiful, fast, easy to use, easy to handle, this laptop has it all including nvidia chip, its amazing. Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XPS 16 Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Laptop, like the face recognition but I miss finger login also

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Powerhouse with Stunning Display

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performance-wise, this laptop is a beast. It's definitely pricey though. But I believe this is a laptop that will last me for at least the next ten years and is perfect for my computational needs for work. The touch display is also stunning. Overall, this is easily one of the best high-end laptops I’ve ever used.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great laptop for an engineer student

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop screen brightness is phenomenal and the overall performance is impressive for heavy work load by an EE major and a casual gamer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this Computer!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this computer for school to run code and different softwares. I love it! I also use it to play games like The Sims, Star Wars, etc…I have no issues at all. Runs great. However, it doesn’t have any USB ports, but it does come with an adapter.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing but Precision is my fav

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is great. Performance and specs wise, it's great and even design looks good/fancy. However, I am more on comfortability sides when using my laptop. I have been using Dell's laptop as far as I can remember latitude and precision. This XPS version gave me hard time with the reflective touch screen and no-gaps keyboard that hindered my efficiency on my work. Returning this today and will ask if Best Buy has Dell Precision 7560 model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell-XPS 16.3

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it because it runs fast and I recommend someone to search and buy at BestBuy,

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Bought for my son for College

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems at all, my child loves it and will be using it when he goes to college here in a few weeks.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best buy only no other store

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and must buy from best buy only Because of there wonderful service

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Awesome work laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome laptop for 2d and 3d Design. Great looks battery life AND price.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Laptop Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs were helpful and friendly. The laptop has excellent battery life, and was easy to setup.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dell XPS 16 OLED Touch Screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great computer! I use it for business and it supports everything i need to get done for work

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer works great. Has a Long battery life im able to use it the whole day without having to charge it. Display is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product! I could not ask for more. Helps me with my work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good quality and functioning, like it so good ! ! !

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice good looking laptop , definitely premium look.Display is excellent. Protected with gorilla glass victus.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Powerhouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a 2017 Dell XPS that lasted almost 8 years. The updates to this machine are impressive. Looking forward to getting many years of productivity out of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Knotch

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one top-notch Laptop. I was a dell reseller and I would only sell business class and gaming PC's. I believe Dell has out done themselves with this one. This laptop is very fast and the OLED screen is amazing. Way to go Dell. The only drawback is the RAM is not upgradeable and the keyboard does not have extra dedicated number key pad. So if you buy this model laptop, make sure you get it with the RAM you require. The NVMe is a snap to upgrade.

    I would recommend this to a friend
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