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Customer Ratings & Reviews

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Customer rating

Rating 4.5 out of 5 stars with 6 reviews

83%would recommend to a friend.

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Expert rating

Rating 4.2 out of 5 stars with 22 reviews

Page 1 Showing 1-6 of 6 reviews
  • Rating 5 out of 5 stars with 1 review

    Yep...This is a Keeper

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    Posted .
    Owned for 3 weeks when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     

    After looking/researching what I needed/wanted for a laptop to edit photographs and some videos (from time to time), I opted for this Dell XPS 17" UHD+. Here are some of the factors that led me to this particular computer: * 17" screen (more real estate makes editing easier) * 32 GB RAM essential * Dedicated graphics card w/memory - Also necessary for rendering * Backlit keyboard - Early morning work helps with this feature * A full SD built-in slot for memory card from camera - so much a time saver * Accurate colors - The ratings are there * SDD internal drive - no mechanical parts is huge * Adequate front-facing camera - Need this for Zoom call primarily...and it's fine Some of my initial hesitations for buying this particular laptop: * This was an Open Box and have never considered going this route with a computer or camera purchase. However, the saving was significant. To date, not issues. * Had a Dell desktop years ago and was plagued with problems and didn't want a repeat - Did call their HELP/SUPPORT line and the help was excellent. I am happy with this purchase and opening graphic programs is quick and I can view edits in real time without waiting much of my life for something to happen. That's a true joy...

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    New Purchase

    |
    Posted .

    I like it, I got good advice from the Sales staff and I look forward to using it. The Geek Squad came out to help me and that Guy was awesome! After my visit to your Store in person to transfer more data from the old hard drives I have I will then be in a position to use it. Until then all I can say is I'm pleased thus far.

    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Great laptop!

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    2 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     

    Very good laptop works great with amazing battery life of over 12 hours just flawless overall and the video and sound are excellent too!

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    2 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Miss

    |
    Posted .

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Working fine. The screen torch service is awesome. It so fast searching on the internet

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Dell xps 17

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Best laptop I’ve ever used. The price is a bit steep but man this blows the closest MacBook Pro out of the water.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 3 out of 5 stars with 1 review

    Not a single USB Port is a Deal breaker for me!

    Posted .

    Features

    Quality
    3 out of 5
     
     
     
     
     
    Value
    2 out of 5
     
     
     
     
     
    Ease of Use
    3 out of 5
     
     
     
     
     

    Be aware this laptop doesn't have a single USB port for all the more affordable USB type accessories. I sure don't want to deal with dongles and adapters. I consider this a rather large fail for a laptop of this caliber!

    Features

    Quality
    3 out of 5
     
     
     
     
     
    Value
    2 out of 5
     
     
     
     
     
    Ease of Use
    3 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello PixelGrinch,

      Thank you for your review. We are sorry to learn that your purchase isn't meeting your expectations. We really appreciate your feedback on the USB port and will use it to help improve our current and future products. If you come across any further questions, issues or concerns, please contact Dell Support at 1-800-624-9896.

      Best regards,
      Wendy C. Dell

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