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Customer Ratings & Reviews

  • Laptop_Computers
  • The Copilot+ XPS has powerful, on-device AI that delivers cutting-edge responsiveness and unmatched speed for navigating demanding multitasking workloads.
  • Snapdragon X Elite is a powerful and efficient on-device AI system that is powered by the Snapdragon X Elite chip. This chip provides unmatched speed and efficiency, making it a top choice for those looking for a high-performance device.
  • Qualcomm Hexagon NPU is an Al-dedicated chip that improves power efficiency, extends battery life, helps your laptop run cooler and quieter, and increases security.
  • Click to Do (preview) Offers quick actions over images or text. Recall (preview) Helps you remember what you've seen. Copilot + PC Improved Windows search Efficiently locate documents and images in seconds. Super Resolution in Photos Turn fuzzy photos into crisp, high-def memories.
  • Windows Copilot Key With one click, you have instant access to Copilot in Windows - your own personal AI assistant.
  • Immersive Experience: Get detailed, true-to-life color and sound with 3K+ and quad audio so content comes to life.
  • Seamless Glass Touchpad. A haptic touchpad provides precise responsive feedback. Sleek glass across the palm rest feels friendlier to the touch.
  • The text on the image reads: "Touch Function Row. Toggle between media and function keys easily and bring forward only the icons you want."
  • Sleek, Modern Design Crafted with machined (CNC) aluminum and Gorilla Glass 3 to deliver a strong, lightweight laptop.
  • Ultimate mobility: Thin and light laptop with groundbreaking battery life so you can stream, create and work on the go.
  • Low Impact Packaging Ships in packaging made with 100% recycled or renewable content that is also 100% recyclable.
  • Alt View 14. Dell - XPS 13 - Copilot+ PC - 13.4" OLED Touch-Screen Laptop - Snapdragon X Elite w/ Dual Core Boost - 16GB Memory - 512GB SSD - Graphite.
  • Thunderbolt 4 (USB-C) (DisplayPort 2.1 and Power Delivery)
  • The text on the image is already grouped and correctly written. It describes the features of a laptop computer, including a Snapdragon X Elite processor, 512GB M.2 PCle NVMe solid state drive, 16 GB LPDDR5X 8400MT/s memory, and a Qualcomm Adreno GPU.
  • Laptop_Computers: "Dell laptop computer with a silver case and a black keyboard. The laptop is open and ready for use. The keyboard is visible and the laptop is sitting on a white background."
  • Laptop_Computers
  • Alt View 19. Dell - XPS 13 - Copilot+ PC - 13.4" OLED Touch-Screen Laptop - Snapdragon X Elite w/ Dual Core Boost - 16GB Memory - 512GB SSD - Graphite.
  • Laptop computers are becoming increasingly popular due to their portability and versatility. They are designed to be lightweight and easy to carry around, making them ideal for students, professionals, and individuals who need to work on the go. Laptops come in various sizes and styles, with some featuring touchscreens and others equipped with traditional keyboards and touchpads. They are also available in different operating systems, such as Windows, macOS, and Linux, which allows users to choose the one that best suits their needs. Additionally, laptops can be used for a wide range of tasks, from browsing the internet and watching movies to creating documents and running complex software applications. Overall, laptops are a versatile and convenient option for those who need a powerful and portable computing device.
  • Laptop computers are designed to be portable and lightweight, making them ideal for use in various settings. They typically have a built-in keyboard and a touchscreen display, allowing users to interact with the device in multiple ways. Laptops come in various sizes and styles, with some featuring a detachable keyboard or a foldable screen. They are equipped with powerful processors and can run a wide range of software applications, making them suitable for both personal and professional use.
  • Alt View 22. Dell - XPS 13 - Copilot+ PC - 13.4" OLED Touch-Screen Laptop - Snapdragon X Elite w/ Dual Core Boost - 16GB Memory - 512GB SSD - Graphite.
  • The text on the image reads: "21. 21. 21. 4. 5. 0. 7. 1. 1. 2. 1. 0. 7. 1. 1. becace I 7 1 I - whh 5 A."
  • Alt View 24. Dell - XPS - Copilot+ PC - 13.4" 3K OLED Touchscreen Laptop - Snapdragon X Elite X1E-80 - 16GB Memory - 512GB Storage - Graphite.
  • Alt View 25. Dell - XPS - Copilot+ PC - 13.4" 3K OLED Touchscreen Laptop - Snapdragon X Elite X1E-80 - 16GB Memory - 512GB Storage - Graphite.
  • Alt View 26. Dell - XPS - Copilot+ PC - 13.4" 3K OLED Touchscreen Laptop - Snapdragon X Elite X1E-80 - 16GB Memory - 512GB Storage - Graphite.
  • Alt View 27. Dell - XPS - Copilot+ PC - 13.4" 3K OLED Touchscreen Laptop - Snapdragon X Elite X1E-80 - 16GB Memory - 512GB Storage - Graphite.
  • esc D prts SC home end insert delete - - 1 2 3 4 5 6 7 . 8 9 0 - - + - backspace tab Q W E R T Y U | O P ( [ } ] I / caps lock A S D F G H J K L : - . - enter shift Z X C V N M < - > - ? / shift ctrl fn alt alt ctrl < g Pg >
  • The text on the image reads: "CAPTINA ATS R CH 1 H A".
  • Dell laptop computer with the screen open.
  • Alt View 31. Dell - XPS - Copilot+ PC - 13.4" 3K OLED Touchscreen Laptop - Snapdragon X Elite X1E-80 - 16GB Memory - 512GB Storage - Graphite.
  • The image shows a close-up of a keyboard, with the top part of the keyboard visible. The keys are arranged in rows, and the keyboard features a tab lock and caps lock key. The keys are labeled with letters and numbers, including the letters A, B, C, D, E, F, G, H, I, J, K, L, M, N, O, P, Q, R, S, T, U, V, W, X, Y, and Z. The keyboard also has a shift key and a ctrl key.
  • The text on the image reads "DSYT ue J X u Z S Y rus 0 capslock 1 20 p - 258". This is a combination of letters and numbers, but it does not form coherent words or phrases. It is likely that this text is a random arrangement of characters, possibly related to the keyboard or computer system.
  • Microsoft Copilot+ PC - Product Overview Video video 1 minutes 08 seconds
  • Recall (preview) - Timeline and Search video 0 minutes 31 seconds
  • Recall (preview) - Settings and Control video 0 minutes 30 seconds
  • Recall (preview) - Security video 0 minutes 26 seconds
  • Improved Windows Search video 0 minutes 28 seconds
  • Click to Do (preview) - Image Actions video 0 minutes 22 seconds
  • Click to Do (preview) - Text Actions video 0 minutes 27 seconds
  • Photos - Super Resolution video 0 minutes 31 seconds
  • Windows 11 Home video 1 minutes 51 seconds
  • Introducing the XPS Windows 11 AI PC video 0 minutes 39 seconds
  • Sustainability circular economy video video 1 minutes 12 seconds

Dell - XPS - Copilot+ PC - 13.4" 3K OLED Touchscreen Laptop - Snapdragon X Elite X1E-80 - 16GB Memory - 512GB Storage - Graphite

Model:
XPS9345-SX12807BLK-PUS
SKU:
6584127
Winter Sale Deal
Your price for this item is $999.99
The comparable value price is $1,499.99

Customer reviews

Rating 4.4 out of 5 stars with 197 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers consistently note the XPS 13.4" OLED laptop's impressive battery life and wonderful OLED display, making it great for photography and streaming. The build quality and processor speed also receive positive feedback, along with its thin and lightweight design, enhancing portability. However, some customers have expressed concerns about the limited number of USB ports and the system's tendency to run warm. A few customers are still getting used to the connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 197 reviews
  • Pros mentioned:
    Battery life

    great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent battery life.Smooth performance for everyday use

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    XPS Yes!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, this is the best laptop that my fingers have ever laid on. It's got a really slick and unique mouse pad that's across the bottom of the keyboard. That's. really handy when you're too lazy to go in the middle and it has a very sleek keyboard and metallic condition. It's pretty nice.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    It very fast laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its small and cute laptop while carrying is very easy and compact

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Highly recommend the Dell XPS 13

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent computer. Very fast with a great display. Bought this to replace an older MacBook Air. Compared this to a new MacBook Air and chose this one due to more memory and the power of the Snapdragon x elite processor. Very compact and solid battery life. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Oled display

    Dell laptop Tiny and smooth

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    dell laptop is easy to carry everywhere, display is very good clear all video and photos , i really like this laptop

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Beautiful display

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awfully cute laptop, I just had some issues with the touchpad feeling sluggish at times but it seems to have gone away. The display is awfully beautiful, the colors are so nice and crisp

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Great Performance Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this laptop for 10days and I have not had any problem so far. This laptop has the battery capacity of every gaming laptops. I recommend you to buy this laptop with courage

    I would recommend this to a friend

  • Strong Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is very handy and easy to carry. The function is like a power computer and fast response to me

    I would recommend this to a friend

  • Xps 13 review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop, fans dont turn on and its never slow. Have had issues with the touchpad however, the left side stoped working after 1 week of use, and no one from dell is helping me with the issue

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Finally competing with the Macbooks

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, really enjoying using this. All the issues most folks seem to have like the trackpad have not been an issue for me personally. Screen is gorgeous btw

    I would recommend this to a friend

  • Good but could be better

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good laptop. The issues I had with it is using a 2230 nvme when a 2280 nvme can fit and the drivers not being stable out of the box.

    I would recommend this to a friend

  • Nice laptop

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Value for money. Good graphics and pretty good laptop with all the required features.

    I would recommend this to a friend
  • Pros mentioned:
    Oled display

    Impressively Tiny and Readable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bright crisp screen makea this tiny machine seem larger and the speed impressive, no fans, instant on and off. Dev Nirvana.

    I would recommend this to a friend

  • Great device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lack of ports isn’t concerning when you have a dock. The small size, and super clean design make this laptop one if the best. Evrthying works as it should. People definitely ask me about it when they they clean keboard, and the lack of a bissible trackpad.

    I would recommend this to a friend
  • Pros mentioned:
    Oled display

    Great laptop for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is excellent. The screen size and brightness help to make it one of the best laptops yet, especially with built-in Copilot GenAI.

    I would recommend this to a friend

  • excellent

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this has an excellent modern unique sleek design that works well and is lightweight

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Sleek and light

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this laptop. I also bought ipad pro 13 and this feels lighter than ipad pro 13 with Magic Keyboard. Also looks amazing with flat key board.

    I would recommend this to a friend

  • Love laptop, but Best Buy employees???

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is amazing and I couldn’t ask for better, but I bought it twice on sale around Christmas and both times Best Buy canceled my order when the laptop was still available but now at full price, they would not comp me the sale price so I bought it full price and when it went on sale again, I just had them price match it. I felt like they were doing bad business.

    I would recommend this to a friend
  • Pros mentioned:
    Oled display

    Hreat laptop with beautiful screen

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrific laptop with beautiful Oled screen! Easily upgraded SSD to larger capacity and faster speed.

    I would recommend this to a friend
  • Cons mentioned:
    Usb ports

    Loved it!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great model and looking good. Disadvantage is that it has no USB ports to connect to external drive.

    I would recommend this to a friend
Page 6, Showing 101-120 of 197 reviews
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