Customer Ratings & Reviews
- Model:
- ECP3630
- SKU:
- 11913455
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Stops Working Within A Month, 2nd One!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the 2nd one I have owned in a month and unfortunately it stopped working as well. Espresso will not stream into the cup. I have tried everything to remedy but to no avail. Less than a month old, returning today and will not buy another one!
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hi Leigh,
Thanks for sharing your feedback. We’re sorry we were unable to meet your expectations with our Manual Espresso Maker. It was an uncommon instance and we’ll do better in the future. Please feel free to reach out to our customer care team with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.
Thank you.
Worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty nice. It can be difficult to use at first but eventually you get the hang of it. Definitely worth the money. Wish I had waited to buy it because they dropped the price.
I would recommend this to a friend- Pros mentioned:Ease of use
Excellent product!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excelent product. User friendly. Ideal for small places
I would recommend this to a friend - Pros mentioned:Espresso quality
great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.make a good cup of espresso and the steamer is amazing
I would recommend this to a friend Awesome but poor instructions.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works awesome but required a learning curve. Instructions weren’t helpful, and videos online weren’t either. Figured it out after about a week and now I just have to find a good brand of espresso to use!
I would recommend this to a friendCoffee maker
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty smooth. My husband really liked it. For sure. He opened and it started working real nice right off the box.
I would recommend this to a friend- Pros mentioned:Ease of use
Great quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A must for coffe lovers. Really easy to use and to clean
I would recommend this to a friend - Pros mentioned:Ease of use
great espresso machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.easy to clean and use! the milk foamer is very efficient
I would recommend this to a friend Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great little machine, but could use a better frothing wand. I modified it by upgrading the wand and it works MUCH better than the factory wand. Overall a great machine.
I would recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello, customer satisfaction will always be our top priority, so if you require any further assistance, our team will be happy to help. Please feel free to contact us Mon.- Fri. between the hours of 9:00 am - 8:00 pm est by calling 1-800-322-3848 and one of our coffee specialists will be able to assist you. You can also reach us via our web chat feature found on our website. www.delonghi.com Thank you.
- Pros mentioned:Ease of use
Works great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Makes excellent espresso. Easy to use and easy to clean.
I would recommend this to a friend - Pros mentioned:Espresso quality
Great espresso maker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this espresso maker. Makes great Londonfog teas!
I would recommend this to a friend DeLonghi ECP3420 leaks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this machine in December, and De Longhi is going to have to send me a replacement, because this one starting leaking from the top and the bottom of the unit. I have attached a picture so you can see for yourself. I previously had a capresso machine and that one died of old age. But she never let me down- she never leaked.
No, I would not recommend this to a friendTried To Be Optimistic
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really wanted to be the person who had a great experience with this product. Unfortunately, that was not the case. The flow on this espresso machine was dismal and the resulting "espresso" tasted like mediocre coffee. It had an impressive looking "crema" however the espresso was a far cry from what espresso should taste like. The lightweight machine and cheaply made portafilter (the thing you put the espresso grounds in) gave me pause, but I gave it a shot. Don't waste your time with this machine.
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello,
Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.
Thank you.
Great espresso maker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this espresso maker, but I had a little trouble getting the steamed milk hot enough. The ready light would come on too soon and it would just be warm. I kept it under longer and it did get hotter to boiling. Yay!
I would recommend this to a friendcoffee
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It does a great job of making a shot of espresso although the foamer has too much foam. I use the machine every day.
I would recommend this to a friendUnhappy.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sold me the item but never sent it to me. Refunded me after a month. The order ever said out for delivery at one point.
No, I would not recommend this to a friendGreat value
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No regrets with this purchase. I don't use the frother as it is way too noisy for my taste, but I still fully enjoy this machine. It also looks great on the kitchen counter!
I would recommend this to a friend- Cons mentioned:Pump
Meh
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately I ended up returning this after a few uses since the pump started leaking. Not a very good product.
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello, we are very sorry to learn of your experience, and to hear your unit was leaking is disappointing. While we know this has caused you to return your unit, if you need assistance finding a more suitable machine, we will be happy to do so. Please feel free to contact us Mon.-Fri. between the hours of 9:00 am - 8:00 pm est by calling 1-800-322-3848 or reach us via our web chat feature found on our website. www.delonghi.com Thank you.
Works well.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for my girlfriend who loves coffee and makes an Americano everyday. Be sure to get the correct consistency of coffee grounds as it can get clogged.
I would recommend this to a friendDoes The Job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The espresso maker is simple to use and, overall, does the job. I typically make lattes and espresso shots. My only complaint is the milk steamer; it takes a long time to steam milk.
I would recommend this to a friend
