Customer Ratings & Reviews

This is very good espresso machine but there is a big learning curve (at least in my case there was). The following concepts all influenced performance in my case: Beans Easily the most important factor in my opinion. You want fresh espresso beans, with high quality. In my case medium roast beans on the drier side have worked very well. This is a big factor in determining whether you get a good pull and not a bitter cup. Dosage You will need to experiment as to what the right dosage is for you based on your taste and the beans that you select. In my case, it goes up and down depending on the beans I am using, whether I am preparing a single vs. a double shot, time of day etc. Grind I have found 2 setting to work the best though for some beans I have used 1. Temp. 2 bars for my roasts. Be sure to read the manual and short guide and start with their recommendations. Smart Tamping I usually use three tamps but again see what works for your beans. Decalcification This machine need to be cleaned regularly to functions smoothly and efficiently. The minute the red light appears clean it. Follow the instructions in the manual and use the De’Longhi cleaning product. In particular it really helps the steaming wand. Steaming Wand Be sure to keep this clean and run some steam after use to clear out any residue. Issues on Start Up. With my model I did not get any pressure readings from the analog dial. I eventually used the single dose filter with the plastic stopper installed in it (so no water can pass through it) and ran it once. As the pressure built up on the dial the needle went almost all the way to the right and I shut off power and removed the single dose filter. It made pop sound and it appeared to clear whatever was clogging it. After that I have cleaned as normal when the light turns on and I have not had any issues. It really does make great lattes and macchiatos. Enjoy!

Lasted 3 years, regularly cleaned it, only used the De'Longhi descale solution, even used De'Longhi water filters. Used non-oily beans, would only make decent espresso if I had the grind setting all the way to 1 with the dial in the 1-2 o'clock position. Anything less higher than 1 grind setting the pressure wouldn't build and water would just run through. After the latest descaling, now there is a buzz and high squeal noise coming out of the machine and will no longer get up to 1/8 of the way for pressure.

Nice espresso from time to time. I bought this knowing I’d have spend time learning different beans, grinds, etc. I’ve made at least 2 dozen coffees in the last 10 days or so I’ve had this testing things out. I’ve made half that we’re good and half that were just ok. The reason for the lower score is when I found a setting that worked, I would make them the exact same way (first and second cup for me and a first for more wife in the morning) and it would come out completely different. I left the temp, grind, and tamping all the same yet within 2 hours and 3 coffees, even the pressure gauge registered differently. I am sure this machine and brand are great and there could potentially be something I missed (grind and beans were the same as well). But after 2 weeks and consistent settings, at least for this machine it was yielding different results.

It gets dirty quick. I also hate that I have to descale it so much. The pressure for coffee needs to be at a certain level as well and I can’t even figure out how to make it come out like “honey” as they say In the tutorial videos. Other than that it makes great coffee. Overtime it gets bad.

Worked great for 2 years. Piece of crap now. Descaling does'nt work, tablets don't work and pressure is gone! Don't buy, it will be discontinued soon.

From the start, wand frothing pressure was inadequate. We have only used deminalized distilled water. After one month, frother pressure is so low it cant generate bubbles, micro, small, or big. I am actuallly returning it to Best Buy today at the recommendation of Delonghi customer service. Would not recommend this item until frother improved.