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Customer Ratings & Reviews

Your price for this item is $202.99
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The comparable value price is $899.95

Customer reviews

Rating 4.2 out of 5 stars with 244 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers commend the La Specialista Prestigio Espresso Machine for its excellent coffee quality, ease of use, and built-in grinder. Many appreciate the dual heating system and sleek design, while some users mention challenges with pressure, performance consistency, and the machine's size. A few also point out issues with the bean hopper and descaling process. Overall, the machine receives positive feedback for its brewing capabilities and convenience features, but some users experienced issues with certain aspects of its functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 25 reviews
  • Pros mentioned:
    Coffee quality

    Rated 4 out of 5 stars

    Great compact machine

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Produces Great espresso and crema. My only complaint is that it can't produce shots back to back, it needs a few minutes to cycle through. On the plus side it's highly customizable to give you the perfect grind size and amount and temperature.

    I would recommend this to a friend
  • Cons mentioned:
    Bean hopper

    Rated 4 out of 5 stars

    Glad I made this investment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reviews I read prior to buying were spot on - it will take a few attempts of trial and error to get it where you want it but after that it is a fantastic machine. Only reason not 5 stars is I wish the water reservoir was larger and the bean holder would be easier to clean out if you decided you want a different bean in the hopper you are pretty much stuck.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent machine, easy to use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as powerful of steam wand as I thought it would be, and if does end up with a lot of water in the drip tray when using. Ready to use with the push of a button, and super simple setup. Overall, I'm happy with the purchase.

    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello, we hope you continue to make delicious espresso with our De'Longhi La Specialista Prestigo Espresso Machine for years to come. Thank you. DeLonghiResponse

  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 4 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Fairly easy to use and produces good coffee, lattes, and cappuccinos. Wish it had a low water indicator before running out, but that has been the only drawback.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality
    Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Espresso

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large for a small countertop but makes great coffee. Perfect for the coffee lover.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    leaky

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We're using for small coffee shop. Pretty good but now after about 2 years (right after warranty is up) it's leaking.

    I would recommend this to a friend
  • Cons mentioned:
    Bean hopper

    Rated 4 out of 5 stars

    Beautiful machine

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s beautiful but I do wish you could remove the bean hopper and empty beans like you can on Breville. I’m not sure about the milk wand, I think the original specialista may have had a better steam stem then the prestigio. Overall we love it.

    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello, we are delighted to hear you enjoyed the design of our De'Longhi La Specialista Prestigio Espresso Machine. We hope you enjoy making delicious espresso with your unit. Thank you. DeLonghiResponse

  • Pros mentioned:
    Coffee quality

    Rated 4 out of 5 stars

    A nice machine for making coffee drinks.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A nice machine for making coffee drinks. Espressos, cappuccinos, lattes and coffee come out great. Machine seems to be made well. Only negative is how long it takes to descale the machine which seems to be needed in one to two months depending on how often it is used and how hard your water is.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Love this espresso machine!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine! We love the options and it is easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 4 out of 5 stars

    Good Machine

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good coffee machine, espresso. Very good quality and a fresh and alomatic coffee.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality
    Cons mentioned:
    Bean hopper

    Rated 4 out of 5 stars

    No more coffee shops

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once you get the hang of it you wont be spending money at coffee shops. It does have a learning curve that can be overcome with practice and youtube. I have 2 gripes. I am not a fan of the plastic components on the machine; it can feel cheap. The bean hopper on top cannot be taken off without having to spill the beans. The milk frother is amazing and the boot up time is super fast.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 4 out of 5 stars

    Tastes good like an espresso should

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes great tasting coffee and espresso once you learn the process.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good machine, little quirky

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for your money. Has some settings which make the machine not work well. You can overfill the ground espresso, for instance, which can essentially shut the machine down. But when you have it calibrated well, it works beautifully.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    La Specialista Prestigio Espresso review.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is a great machine. If buyer is able, spend 200 more and get the successor to this machine because it takes care of several cons of this machine. Example, not being able to take the bean caddy off without the beans falling out. When removing the grind cleaning hatch, it will scratch the chrome on bean caddy as well as remove grinders #'s. De'Longhi is aware of these flaws and corrected them.

    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello, thank you for reaching out and providing your feedback regarding our De'Longhi La Specialista Prestigio Espresso Machine. Your insights help make us better every day. Your satisfaction will always be our top priority, so if you ever require assistance with your unit, please feel free to contact us Mon.-Fri. between the hours of 9:00 am - 8:00 pm est by calling 1-866-528-8323 or reach us via our web chat feature found on our website. www.delonghi.com Thank you. DeLonghiResponse

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease of use is great. Very silent compared to other brands. Will definitely recommend it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty pretty good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just a couple things, for some reason it didn't grind the beans the first few times I tried, but eventually it worked. Also, wish the water reservoir held more water.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good semi-pro machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although is not perfectly set up from factory, it gives you the ability to customize the drinks to your specifics. Be prepared to pour 5 or 6 shots before getting in right but after that it delivers perfectly every single time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gift for my wife

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my wife. Out of the box we had a little problem, but we got it fixed. So for we love it.

    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello,

      Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.

      Thank you. DeLonghiResponse

  • Rated 4 out of 5 stars

    Coffee Lovers

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product only issue was the Descaling Unit. Remember to always descale more than recommended.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Coffee!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the money we are saving by making our own coffee! Don’t know how to get optimal settings

    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello, we hope you continue to save money by making delicious espresso drinks at home with our De'Longhi La Specialista Prestigio Espresso Machine. Thank you. DeLonghiResponse