Customer Ratings & Reviews
- Model:
- EC9355M
- |
- SKU:
- 6472504
Customer reviews
Rating 4.2 out of 5 stars with 244 reviews
(244 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers commend the La Specialista Prestigio Espresso Machine for its excellent coffee quality, ease of use, and built-in grinder. Many appreciate the dual heating system and sleek design, while some users mention challenges with pressure, performance consistency, and the machine's size. A few also point out issues with the bean hopper and descaling process. Overall, the machine receives positive feedback for its brewing capabilities and convenience features, but some users experienced issues with certain aspects of its functionality.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use, Heating system
Rated 5 out of 5 stars
BUY. THIS. MACHINE.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow. I freaking love this. The price tag seems prohibitive at first but once you use it, you’ll never go out for coffee again. I’m truly hooked. Everything is easy to use and understand. Be patient your first few tries pulling espresso. Practice and waste a few pulls to get comfortable- the guide that’s given isn’t very good as far as grind coarseness and dose level- use the guide for temp controls for sure. The pictures are what you need to look at- color and speed. I use the filtered water from my fridge to fill the basin- in my experience- if you have hard water- you absolutely want to use filtered water to reduce the amount of descalings you do. A++++++ product.
I would recommend this to a friend - Pros mentioned:Coffee quality, Ease of use
Rated 5 out of 5 stars
Great machine, worth the investment.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So happy with our purchase. Machine is easy to use and makes amazing espresso and coffee drinks. Saving so much money by making my drinks at home. Even better that we got it half off on a daily deal promotion.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Good product
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use. Provides a perfect cup of coffee every time. The hopper is convenient as it holds the beans instead of having to continuously refill it. The water temperature for a hot cup of coffee is spot on. It’s saves time to have this all in one machine.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
The coffee machines is great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good coffee machine. Works great! Doesn’t take too much time to make coffee. Doesn’t take too much space in the kitchen. Really easy to make coffee! Love it!
I would recommend this to a friend - Pros mentioned:Coffee quality
Rated 5 out of 5 stars
Espresso FEVER
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am not a fan of coffee however when my Boyfriend bought this, I had to try it! I tried the Espresso for the 1st time and it is DELICIOUS!!! I wake up every morning craving a cup.
I would recommend this to a friend - Pros mentioned:Coffee quality
Rated 5 out of 5 stars
Buy it.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine for the price that will give you great espresso IF you put the effort in to learn and dial in the process. If you drink a lot of coffee and you’re willing to spend the time to learn a little about the craft, this machine will make you great stuff. Mildly life changing to have espresso better than most cafes at your finger tips. Don’t use greasy bad beans, freshly roasted will give you the best results.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
La Specialista Delonghi Coffee Maker
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.easy to use specially the stamping. makes coffee prep every morning so easy. jus wish stamping is made of stainless instead of chrome plastic.
I would recommend this to a friend - Pros mentioned:Coffee quality
Rated 5 out of 5 stars
DeLong coffee
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a DeLongi coffee machine is excellent at making coffee. I am like this products efficiency goods machine
I would recommend this to a friend - Pros mentioned:Coffee quality
Rated 5 out of 5 stars
The Best Espresso Machine Ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow! This machine its amazing, its much better than Breville... Love it, the espresso its perfect and wow...
I would recommend this to a friend - Pros mentioned:Coffee quality
Rated 5 out of 5 stars
Best coffee ever.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had a fully automatic espresso machine for years. This machine is definitely an upgrade.
I would recommend this to a friend Rated 5 out of 5 stars
A lot to learn, but worth it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this for 3 months now. And as a newbie, it's been amazing. I like the simplicity of the options. I don't find it overwhelming, but more intriguing if anything. Once you have your dosing dialed in, the flavor is consistent every time. I think my favorite part is the water level sensor. Knowing I'm not going to run out of water mid shot is fantastic.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Espresso machine
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use, now I don’t have to pay for expensive coffee out of home
I would recommend this to a friend - Pros mentioned:Coffee quality
Rated 5 out of 5 stars
Buy This Espresso Machine!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine blows all the rest out of the water! One of the best cups of coffee/espresso I’ve ever had hands down! Yes, it’s up there in price, but this machine will pay for itself over time and not disappoint! Also, it’s aesthetically pleasing!
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Goodbye starbucks
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best machine I have used. So many functions that makes it easy for my hot beverage.
I would recommend this to a friend Rated 5 out of 5 stars
Bye Starbucks. Hello D’longhi
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for an espresso machine for a long time. Doing the research and trying to understand the ins and outs of the tech associated to them. Quality, benefits and functionality were my main sell points. I finally decided to buy the D’longhi La Especialista, at Best Buy. Best. Desicion. Ever. Not only met my expectations but it’s truly a beautiful piece of machinery and a high quality artifact that delivers the most perfect brews in any style you want. Money well spent. Bye starbucks!
I would recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hi Felipe, we are so delighted to hear you are fully satisfied with our De'Longhi La Specialista Prestigio Espresso Machine! We hope you continue to enjoy making delicious espresso with your unit for many years to come. Thank you.
Rated 5 out of 5 stars
Worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this machine, it’s a little bit pricey but I trust this Italian brand. We’ve been using De Longhi for the last 10 years. I use Lavazza coffee everyone who comes to my house always comments how good my coffee is
I would recommend this to a friend- Pros mentioned:Coffee quality, Design, Grinder
Rated 5 out of 5 stars
Quality hybrid espresso machine with innovative fe
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.De’Longhi La Specialista Prestigio is a hybrid semi-automatic espresso machine designed with more features like active temperature control, sensor grinding technology, smart tamping station, dynamic pre-infusion, My LatteArt steam wand for milk frothing that gives home baristas handcraft the best espresso, Americano, and coffee. I tried different coffee beans from local coffee stores, Starbucks espresso beans, Lavazza Barista Gran Crema Espresso Medium roast beans for this review. What’s in the box: La Specialista Prestigio Espresso Machine with Dual Heating System, Single Portafilter, Double basket portafilter, Descaler packet 100ml, Water hardness test strip, cleaning brush, Stainless Steel Milk pitcher for frothing, Manuals in 2 languages. Out of the box, the design and quality of the machine is very good and attactvie with its shiny stainless-steel look with black control panel and modern knobs and center pressure gauge. After assembling the grinder chute, the machine is quite heavy at around 29 pounds. Water tank holds around 2 liters or 67.7 ounces of water. On the left side of the machine, it has a dedicated grinder for grinding beans and smart tamper, while the right side it where you have the brew head, hot waterspout, and milk frothing wand. It also has a shelf that can be opened or closed for small cup shots. For the first time, you need to flush the system by pressing the hot water button twice and running it for some time and hitting the ok button. You may also run the steam through the wand for few minutes. Dialing this machine for a perfect espresso or coffee takes time initially. It took more than 5 or 6 attempts before achieving the desired results with good crema. So, keep in mind, it won’t be perfect on the first try and many factors play a major role like coffee bean roast, age, temperature and so on. Once dialed, you can make great coffee everyday morning with no issues until you shift to different brand of beans or variety. Control panel has notifications like low bean light that flashes when the hopper runs low on beans or the water light notification when the water on the reservoir is low. The grind hopper has eight grinding levels to grind from coarse to fine consistency. Level 1 provides the fine grind setting for espresso and level 8 for coarse for coffee. Suggest trying at 6 and slowly increase if needed. Portafilter docks into place with a click which activates the grinder, and the ground coffee is dispensed depending on the dose level set on the dial. Try to keep the dosage level at the middle and try increasing it. Smart Tamping on this machine is the best feature to avoid the guess work of manual tamping and compacting. Tamping lever allows to achieve consistent pressure and avoids the mess of ground coffee spills on the countertop. Suggest tamping the lever twice or thrice and try holding the lever down when removing the portafilter for best tamping results. By default, you get a single shot and if you need double shot, you need to push or select the X2 button before grinding. You also have 3 different infusion temperature settings ranging from 92 degrees to 96 degrees to select from on the control panel. Select the temperature to min (1) for dark roasted beans, medium (2) for dark or medium roast and max (3) for light to medium roasted beans. Water temperature is precisely controlled for extraction consistency. This is one of the important steps for best tasting coffee to have the temperature and grind consistency in right settings. Once dialed, insert the portafilter into the coffee brew head and hit the ok button to start a perfect espresso. Pressure gauge has an optimal zone which is a great tool to indicate perfect extraction. Its better to aim for the needle to be in middle range or little higher. This machine has a dedicated wand for hot water and is dispensed for americano or for making Tea without the need of pitcher. Milk steam wand is easy to use and creates silky smooth textured micro foam. Menu Settings: If you wish to change any of the settings that was defaulted by manufacturer, follow the instruction. You can change the energy savings option, extra grinding adjustment, water hardness and so on. For quick setup on menu settings and to get it started, suggest watching YouTube videos posted by the manufacturer and is very well explained instead of reading the manual. Pros: Active temperature control, sensor grinding technology, dynamic pre-infusion, smart Tamping station to avoid spills, sensor grinding technology, three one touch recipes (espresso, americano, coffee), dedicated hot waterspout, LatteArt steam wand, 1 second quick start, Intuitive setting functions, easy cleaning, quiet operation, 3-year warranty (2 year + 1 year after registration), Cons: Dialing in takes time to get a perfect tasting coffee and need work to fine tune settings, Height of the machine is around 18 inches to the tip of the grinder hopper and may not fit under the most of kitchen cabinets unless you have a clearance of 20-21 inches from your countertop. Verdict: Prestigio espresso machine is a solid hybrid well-made machine for home baristas to make best tasting espresso, coffee, americano, latte and other drinks. It does take some skill and time to dial this machine initially for best results. I would greatly recommend to anyone who needs better tasting coffee drink and a hybrid machine (not manual or fully automatic).
I would recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello, we hope you continue making perfect espresso with our De'Longhi La Specialista Prestigo Espresso Machine for years to come. Thank you.
Rated 5 out of 5 stars
DeLonghi coffee machine
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine is all i needed. It can prepare all types of coffee in few minutes. You can also use it for tea or hot chocolate. For me it is very important that i can choose what kind of coffee will i drink (100% pure coffee). With this coffee grinder option you’ll have it also fresh every time.
I would recommend this to a friendRated 5 out of 5 stars
Great machine
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great espresso machine for the price. Easy to use, heats up fast. I like that it also has the feature to make coffee as well ! I have had it for a few months now and I’m quite pleased with my purchase
I would recommend this to a friend- Pros mentioned:Coffee quality
Rated 5 out of 5 stars
Review of the decade
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing quality! My morning are now a lot better thank you coffe!
I would recommend this to a friend






