Customer Ratings & Reviews
- Model:
- ECAM23260SB
- SKU:
- 4372104
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers have good things to say about the Magnifica S Espresso Machine. They find it easy to use and are pleased with the cappuccino it makes, as well as other drinks.
This summary was generated by AI based on customer reviews.
leaks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Coffee all over counter every time I make a coffee. TAKING BACK!
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello,
Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.
Thank you.
- Pros mentioned:Grinder, Pressure
Don't waste your money in this
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Disposable machne after a year of use it began to make trouble. /took it the authorized service in South Florida (Southern Electric) Even worse service after five months with the machine and charging more than $300 in advance did not repair the machine I have there three times and afterwards and same issue, so spend your money in some other brand. Too expensive for a disposable mechne///
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .We are sorry to hear of your dissatisfaction and would appreciate the opportunity to work with you on improving your experience. We apologize you have not had a great experience thus far and we look forward to the opportunity to connect and do better.
We are also available to help if you would like to contact us directly.
Please call us at 800-322-3848 M-F between 9am and 6pm and a coffee specialist will be happy to assist you.
Thank you
Dissapointed.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this machine as a replacement for the previous Magnifica EAM3400, which gave me good service for 6 years. The automatization this machine offers is completely overshadowed by the details, anything from coffee beans not entering the ground chute (so you have to open the lid to push them manually) to the amount needed of milk or coffee to serve a different need or taste that differs from their terrible pre-set quantities. No wonder this model is already discontinued from the manufacturer website. I regret spending this much money on automatization that ends being counterproductive to prepare a simple cup of coffee.
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello Joel,
Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.
Thank you.
Grinder doesn’t feed properly
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have owned several Delonghis for a long time. This one makes a decent espresso and milk based coffee, but the grinder doesn’t get fed well and you have to push or stir the beans with your finger. Also, this model does not have a steam milk only option as most other delonghis do. I do like the new milk container cleaner, flip of a switch is better than the old push and hold type.
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello,
Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.
Thank you.
