Customer Ratings & Reviews

Fast, efficient, very professional crew. Did a great job.

I have been very pleased with this Kitchen Aide dishwasher. It is amazingly quiet and washes very well. I was also very impressed with the two gentlemen that came to install it. They were courteous, kind and did the job very quickly. They showed me a few little tricks to using it and made sure everything was correct before leaving. The whole process from Cole, the salesman in the store who sold it to me to the delivery team was excellent.

The two man team arrived on time and went right. they were neatly dressed, clean and went right to work, they were knowledgeable, efficient, polite, professional, yet friendly. After completing in installation, they spent the necessary time to insure we knew the proper operation of the appliance. Above all, they represented Best Buy in a very positive way.

My Maytag stainless steel dishwasher is loaded with features found on more expensive models. I especially like the easy to use electronic controls, the 24-hour delay-start, hard-food disposer, and quite operation. All this with a 10-year limited warranty and an estimated energy cost better than most. I bought the dishwasher during the Maytag May sales promotion. In addition to the great price, Best Buy topped the competition by offering free delivery and professional installation.

...allow the pros to install your new appliances. Everything is done right and quick!

Dishwasher install seemed to have gone just fine, went as expected.

The team that arrived to install was good. But the people who were co-ordinating the appointment were really bad. I was scheduled for delivery on 4/16, they called on 4/13 and asked if i was open to an install on 4/14. I said i was. They then called on 4/14 and said rhat they could no longer deliver and also that I had lost my original 4/16 slot. I was rescheduled for 4/19. Given that i had ordered the machine nearly a month earlier, this bungling of delivery was very annoying. Also, felt like my complaints were falling on deaf ears.

The dish washer installer, Anthony was excellent as he needed to do some rearranging of the wires to accommodate outlet location. He was extremely knowledgeable and personable. He provided for a great install experience. Thank you, Andrew Olem

My dishwasher of 10 years broke right before Christmas. I went to Lowe's to buy a new one, but it was going to take 4 weeks to get it delivered and installed. So, I looked up the same one at Best Buy, saw it was in stock and for $70 cheaper. It was delivered and installed between Christmas and New Years with no problems. Our installation man James was very knowledgeable and made sure there were no leaks and I understood how to use it before he left.

Delivery was as expected. Installation went smoothly for the most part. Had to work on getting the old one out! Installer was knowledgeable and friendly! In Ky they have to be a lincensed plumber so felt very comfortable with the installation.

Purchased a new dishwasher to replace our 4 year old Bosch dishwasher-would have cost nearly as much to repair as to purchase new. 2 install people removed our old dishwasher, hooked up the new dishwasher and was done in about 30 - 45 minutes. Very professional, excellent installation, good service.

I've had this dishwasher for about one month. I've run it numerous times as we have been having our kitchen remodeled and I ran all the dishes through to clean them. I've had no problems with the washer even though the installer and another customer at the store told me tales of problems with this particular dishwasher with the water wall. Hopefully no problems will arise! It's wonderfully quiet! You don't even know it's running except for the blue light that comes on when it starts.

The install was great installed. The person was very professional.

The 3rd, (YES THIRD) time installers came to install the appliance they finally got it right. Pete and Sean from GCS Custom Appliance Installations, LLC did a super job. Clean, courteous and able to answer all our questions. I would recommend these installers without hesitation. It was done right the first time by them and they provided a full demonstration.

This is more expensive than I wanted to spend initially but it is worth the extra Cost. I love this dishwasher. I love the 3rd rack and that the 2nd rack has foldable prongs. Super quiet and leaves my dishes super clean. Install was wonderful. Team came in and out in new and hauled away old in about 30 min.

The installation was excellent. I didn't trust the set up under the sink with the old one and the tech rerouted the drain and it is functioning much better. thank you!

The two men that delivered and installed the dishwasher did a very good job. They did not make a mess and they explained the new dishwasher completely. They also hauled the old one away. Great job.

Installation crew was excellent. Was ver efficient, clean and had the dishwasher installed in no time. Good job crews

The team came in and did a great job. They were informative, efficient, and got our dishwasher replaced in the scheduled time.

We had an appointment for the 1/11 morning slot (7am-11am), and really appreciated how we got a reminder the day before with a smaller time frame (9am-11am) of when to expect the installers. We also got a call when they were loading the dishwasher onto the truck from Best Buy and were about to be on their way, giving us a nice heads up. On the call, they also asked if we could clear underneath the sink, which wasn't mentioned in the "What You Need to Know" documentation in the Best Buy Appointment Manager, so that was good to know for a more streamlined install. Our installers were very polite, friendly, and efficient. (I am really bad with names--sorry!, but I think one of them might've been Roy? There were two of them; they arrived around 11:05am.) They laid down a long cloth path from the doorway to the kitchen, to make sure they didn't dirty the carpet, which was a thoughtful gesture. They also let us sweep out the what was under the old dishwasher after they had removed it (goodness knows when we'll be able to access that spot again!), and gave us tips and things to be aware of with the new dishwasher. They wouldn't let us lift a finger, even though we offered and wanted to be helpful. :) Would definitely recommend! They were in a white Enterprise van, and had on shirts with (presumably) their actual company name/info, but did not advertise or call attention to it. Best Buy, I hope you're treating them well!