Customer Ratings & Reviews

The. Brackets and cracks you can now see with this install is really unappealing. I was confused on how this was acceptable but i now understand the brackets would poke out if the washer was further out. Also the installer arrived about 3.5 hours after the time frame and it was late. I work at 4am and i think he was still here almost 930pm.

Good installation - timely, efficient and no issues.

The first dishwasher that was delivered was crushed in its back corner. The frame was busted. The installer was very honest and thorough, took it back, and reordered another one which took almost another month to receive. When he came back to install it, he was very efficient and thorough.

Perfect installation. The men were very professional.

Love our new kitchen Aid Dishwasher from Best Buy! The installation was very professionally installed. This is the quietest dishwasher we have ever owned! Love the clean dishes! And the third rack

Great customer service! I didn’t have the correct kind of outlet and the tech had one installed in a matter of mins

Professional installation. I appreciate the attention to detail and leaving everything tidy and in working condition. Also the explanation on how to operate the dishwasher. Great great job.

Install took less than an hour. They did a great job. Very happy with the purchase and the installation.

The Kitchen Aid dishwasher was installed properly and tilted slightly back so the drawers do not fall forward. The 6 foot hose purchased in kit was not long enough, and the installer had extra in his truck. Happy customer.

The install was quick and efficient. The installers noted a leak under my sink where the water line to the dishwater connected to a valve. They suggested replacing the valve. After i inspected the valve i agreed with their assessment, however, it just needed tightening to stop the leak which I think the installers should done. Also, the installed created a couple heavy scratches in my wood floor when either installing the new dishwasher or removing the old one. I was not very happy about that but not sure what my recourse would be. One final comment, there is a rubber apron located at the bottom of the unit. The rubber apron in supposed to be installed behind the metal toe panel but was left hanging down. The apron wasn't installed properly and keeps falling on the floor. I would have given at least one more start if not for the scratched floor. The other two items I can fix myself.

Great job by the installers! They were friendly, yet efficient and professional. I do wish that FREE INSTALLATION were still a part of the TOTAL TECH/TOTAL MEMBERSHIP. This was a huge purchase of a large appliance, and it should warrant free installation and FREE takeway. Takeaway is also charged now.

The delivery and install guys were great! Friendly and helpful.

Complete and competent installation. Crew was on time and cleaned up all debris plus removed the old unit.

The person that delivered our dishwasher was professional and informative. We love our new dish washer! It works great!

Best service rendered for my dishwasher install! Best Buy always delivers and never lets me down! Thats why I trust Best Buy! Quality and best priced!

This had been rescheduled 3 times. The first time the unit arrived with a huge dent in the front. Like it had been crushed. The second time the installer called out sick and didn't cancel any of his appointments for that day. We sat and waited, clueless that no one was coming. They compensated us with 2 gift cards due to both inconveniences.

When the washing machine arrived we realized the counter corner is a bit low. The first team installed the machine and told us they cannot do the counter and it should be fine. Water was leaking from the machine so we had to call in service. They grind the counter it fit right in. The machine works perfectly I cannot be more happier. All these years I thought there was no good washing machines apparently I just haven’t used a SAMSUNG before!

This is review is for Roberto Nunez of Starling Logistics a Best Buy authorized installer. The team gave notification of their schedule, arrived timely, attended details and completed high quality installation. Prior to this final one, however, I had horrible experiences with multiple cancellations, delays and faulted installation.

Amazing installation, really great work especially in tight hard to navigate spaces

This was a replacement for my old one- I was looking for something simple and reasonably priced. It does a great job, and is much quieter than my old one!