Customer Ratings & Reviews

My dishwasher installation went very smoothly. They came within the correct time frames and they called prior to arriving. They were careful, knowledgeable, and set it up perfectly. They tested it, gave us a free sample of dishwasher cleaner, and even cleaned up after themselves. They were also friendly to talk to and answered our questions. I love my new stainless Kitchen Aid dishwasher. I've had it for just about a year and it still looks and runs like new. It's so quiet that I don't even know it's running. I love the long bar that opens the door, I don't like those push up levers. I also love the spacing and layout of the racks, and it cleans so much better than the crappy Kenmore I had - which started going defective in under a year and died in under 2 years with barely any usage! If you are building a house, and the contractor uses Kenmore, pay extra to upgrade to a different brand!! I had to replace both the dishwasher and the fridge!! They were crap!

I wish I was here for the installation of my dishwasher just to see what happened during the install. I'm not saying that anything bad transpired I'm just saying the the story was quite entertaining. I asked the installers to do something that they did not have to. And they actually did it however in order to install a dishwasher there are a couple things you should know like where the water shut-off valves are and to remove the plastic piece that you push out in your garbage disposal in order to attach the dishwasher to it. Now from what I understand our installer was training somebody else. Well kudos to you that you are the most qualified to teach however the second part to teaching is following through. Besides that I couldn't be happier with new dishwasher and the installation. Thank you very much

There's been a lot of reviews concerning the dishwasher leaking voltage. My new Bosch did this. The problem is that the electrical box on the dishwasher is made of plastic. Thus the typical electrical coil cannot ground to it. A separate wire must be wrapped around the coil and plugged into the ground bolt inside plastic box. Otherwise the dishwasher is great and quiet.

The delivery team of two young men were personable and professional. They did a good job of installing the dishwasher and going over how to use and maintenance. However, they failed to install the kickplate and I didn't notice until after they left; Frigidaire is supposed to be sending me one when they are back in stock but it's been a month now.

Great experience. They were swift and the product works flawlessly

Exceptional job, the installers were timely and efficient.

The team that delivered my dishwasher were great. Very professional and made sure it was level and operating.

The installers did a very good and professional job installing the dishwasher. It’s been a couple of months now and we have not had any problems with it. The only issue I had was actually before the appointment, Best Buy canceled my appointment and did not send me any notification but luckily I logged in and saw that it was suddenly no longer scheduled so I just had to reschedule it.

Very quiet. Sometimes it's difficult to tell it's on. My wife loves it. Great for the price.

The two gents that came out for this service were very polite, prompt and exceptionally quick at their work. One of them was a trainee and the Sr. tech took his time making sure that the "new guy" understood not only how the install took place, but why it was done in that order. Well done by both and they finished a full kitchen install in less than 3 hours with removal.

Love the dishwasher, was a little surprised so far at some of the ratings, mine works nicely and is really quiet. I like the way it opens before the last 10 mins of the cycle for better drying. The delivery and installation was timely and they guys were polite and cleaned up after themselves. I had forgotten to take out the stuff under the sink, but they graciously said no problem, and neatly stacked my stuff up on the counter. My only complaint with the installation was, after they did a quick rinse to make sure everything was working, somehow a pipe/hose was night totally tightened. I ran some water in my sink a few hours later and turned my disposal on for 10 seconds, when I noticed some water under my sink. They had loosened something and not secured it. Luckily I am pretty handy and found a new washer, tightened the ring above the P-trap up and everything seems to running ok.

The installers (I assume) did a great job since the dishwasher is working great. I don't have a clue as to how to install myself :).

The installers arrived on time and quickly installed the dishwasher making sure it worked before they left.

Jorge and Carlos installed my built in dishwasher. They were so meticulous and made sure it was perfect, down to the last detail before they were done. Now I have a gorgeous dishwasher that was installed properly with no leaks and it looks great, to say the least. I absolutely love Best Buy's installation crew and would recommend them in a heartbeat to anyone.

The installers did an excellent job! Very happy with the job and work.

Quiet...easy installation, plenty of room in the basket to wash and cook my potato's

The person who eventually came to install my dishwasher did a wonderful job and was kind, made provision for the dishwasher pan I had purchased and cared about the quality of his work. The communication between Best Buy/installation company and me was poor. I made arrangements to get my dishwasher on a certain day, reminded several times via phone, waited all day, and was never notified that the dishwasher wasn't available at the warehouse. When I finally called them that evening to see what had happened I was told of the problem and had to reschedule for a few days later. It was during the holiday time and things slip through the cracks but that was my experience. I will use Best Buy again and am sure it was just something that got missed in the busy time.

Best Buy Geek Squad delivery and installation of new LG dishwasher was excellent in every way. Installer was on time, removed old dishwasher and installed the new one quickly.. He knew exactly what to do and had all necessary tools on first trip. After installation he explained and demonstrated how to use the appliance and answered all questions. We would use this service again and recommend it to our friends and family.

The crew that came was professional and fast. Arrived on time, explained what they were doing and left the place looking great.

Purchased a new Bosch dishwasher for our new home and what a difference it has made . It is so quiet that you have to check to make sure it is on. It comes with three racks for total convenience. Really glad we made this purchase