Customer Ratings & Reviews

Purchased as a part of a Samsung suite of appliances. It instantly upgraded my kitchen. The hidden controls give the unit a sleek look. It runs so quietly until it leaves you wondering if it is really on. Needless to say, I highly recommend this dishwasher.

The dishwasher is not flush with the cabinet, it is on an angle and tilted towards the rear. The middle rack will not stay open. Also, the 2 packing slip holders were never removed from the inside. I called and requested to have it fixed. I was told they would be there the next day if they couldn’t make it they will call and come the next day. No phone call, no show! When I tried to call (several times) to follow up, No answer. Not pleased. I haven’t used my dishwasher since I noticed the issues. The gentlemen who installed the item were very polite and professional. Unfortunately I didn’t realize the issue until a few days later.

I have installed dishwashers, for myself and other family members, so I was hesitant to have Best Buy install it. Boy am I glad I had them install it for me. The installer had a difficult time installing the dishwasher because of the way the home was built. It took him way longer than he or I expected. He was extremely professional and careful installing the dishwasher. He kept me informed through the entire process and I watched him struggle with the installation. When he was done, the dishwasher looked and worked great. Honestly, if I tried to install the dishwasher, I would have returned it and put the old non working dishwasher back in! The way my house was built made this installation extremely difficult and way beyond anything I could have accomplished myself. The installer was AMAZING!!!

Our removal and install was done in the most careful and considerate manner. It would have been very quick were it not for a quirk in our cupboard system. Even with that, the installer worked and worked to figure out how to make it all go in and it is perfect!

The guy’s were very good, the charge $120.00 extra was expensive for outlet it should be included with the whole deal. Dishwasher looks good.

The crew was amazing. They just came in and slap it together in 15 minutes. Works perfectly.

The install crew arrived within the specified window. Jared installed the new dishwasher in a timely and professional manner with apparent good attention to detail.

I love the style and how quite it is, the third rack is good for large loads. I also like just using the top two rack for smaller loads.

The Samsung dishwasher is great. Even though it did not come with the rest of the appliances the 3rd party - TM Chase (Maurice) did a great job installing the dishwasher. He called ahead of time to let us know he was on his way. No problems w/dishwasher, ensured it worked, and fixed water line before he left. Great customer service!!

good purchase. Works very well and is very quiet.

professional gentlemen. Installation was quick - the installers knew their stuff.

Great job with removal and installation by Total Tech team, on time, efficient, respectful team. Made sure the install was right and operational before departing.

The installer was the best I ever had come to my home. He did a fantastic job, was quick and very nice man.

Did a great job, the dishwasher fits and works properly, arrived on time and dint take a long time to install.

Works great,looks good in my kitchen. was installed in my kitchen without any problems. Always read reviews prior to purchase and you will find a good product lik I did.

On time, quick and done right. Looks good and the install guy cared. Pointed out and helped with product specifics , neat and clean

The final installation couldn't have gone any smoother. I'll give this 5 star review only because that gentleman was a great guy and I can't let him suffer due to ineptitude of everything that came before him. My journey started 5 months ago. I had two orders to be fulfilled. A salesperson's dream. One house I ordered a brand new stove and new faucet. For my rental unit I ordered a brand new washer/dryer combo and dishwasher. Let's just talk about the dishwasher because the other stuff was an even bigger nightmare to get it installed. The first people came to take away my old dish washer and install the new one. They pulled out my 20+ year old dishwasher and said my valves needed to be replaced. "No problem" I said and they didn't know how to turn off the condo unit water (even though I showed them where it was). Caveat...i was remote so I could only tell them where in the garage to go. Their limited english and non-desire to stay longer than cinco minutos they actually just hung up the phone and left. Someone later called me and told me they couldn't do it. I had to reschedule. So I ended calling my own guy and he replaced the valves within 20 minutes. Easy peasy. So I'm patient and call my best buy again to reschedule the installation. Had them confirm the location and haul away. I get a date for 3 weeks later. Take it and wait. 2 days before the installation they send me a notification that they are coming. To the wrong address. I call back to let them know and boom...I need to wait 2 more weeks but they can come pick up the old dishwasher (which is still attached) at the original time. Sounds great right? I take morning off from work and they come to pick it up. They look at the old dishwasher and say they can't take it. I asked why not? We don't do installations. Oy...ok. So I reschedule. My new date...2 weeks later. The great day finally arrives and they come to install. My man does everything he needed to do and was in and out in 1 hour. He was not the haul away guy. But guess what...he said...don't worry...I'll just take it away for you. Great dude. TLDR: I got a dishwasher installed after several false starts, 3 visits, and only 1 competent installer.

The young man who installed our new dishwasher did a terrific job. He was quick, efficient, easy to work with, and respected our property. We would definitely use this service again for future installations.

Excellent work and great project! Very happy with my purchase and very happy with the installation!

This dishwasher is a great dishwasher so far and looks amazing in my kitchen. With that said the process from order to install was horrible. I paid extra for installation and was told everything would be taken care of, however that was not the case. After being rescheduled three times over the course of a month, the installers showed up only to say they weren't able to install it because it was a built-in unit. My father ended up installing it. These do require modifications to be made to the cabinets, and installation is somewhat complicated, but the directions are pretty easy to follow.