Customer Ratings & Reviews

Overall I was happy with the results of my installation. The local contractor who came over was both skilled and professional. He disconnected the old unit, set up the new one, and tested it before leaving. I had no post-installation issues. He showed up at the time promised by his dispatcher. My only quibble with the process was that there was apparently a disconnect somewhere between the Best Buy system, which promised me a particular time slot as well as date, and the local contractor who was adamant that they don't provide that level of scheduling in advance, and Best Buy should not have promised it. I gritted my teeth and took the time slot I was offered, even though it meant substantial inconvenience in terms of re-arranging the time I'd taken off from work at very short notice. If you use this service, don't believe the time slots on the order form. They are NOT reliable. Best Buy has also dropped follow-up on my complaint about this on the floor very thoroughly. Buyer beware. The price was good, so I'm still recommending the service, but only with warnings.

The installation was complicated by the fact that the earlier dishwasher had not been installed properly and also that the tubing connecting it to the water source leaked. The additional electrical work and the replacement of the leaking water line went flawlessly, and the machine was checked out and passed

The installers that came were called Those Guyz. they were amazing. They were on time and friendly. When my dishwasher caught on fire after 10 minutes, they were the only ones I could get in touch with. (best Buy has about a 1 hour phone process to talk to a human.) The installers answered my call, they got in touch with Best Buy and made them call me since it was a bad product. They called to check up on me. They installed the replacement dishwasher and stayed to run it to make sure there wasn't a fire on this one too. They care more about Best Buys customers than Best Buy does

Very efficient, timely, and clean installation. excellent job!

The team that showed up to install the dishwasher were very professional and made the whole process easy and quick!

Great, super quiet dishwasher. Dishes are still slightly wet when cycle finishes, but just open the door slightly and they finish drying fairly quickly. Dishes are always clean. Silverware holders are annoying, things tend to slip through the holes. Have to put silverware in with handles topside. Love the panel on the outside front, much easier to see where it is in the cycle.

Good and quick install. the only problem was the installer ran a test with the owners manual still in the dishwasher.

First time the installers would not do the work because they told us it wouldn’t fit in the space. After they left all we did we remove a tiny bit of trim and it fit well. Second crew did a good job but took two weeks longe than it should have.

Installers contacted me to schedule installation and arrived exactly on schedule. Experienced installation team carefully removed the old appliance and installed the new dishwasher. Installer started the diswasher to verify it was working well, then cleaned up everything before leaving.

They came in, they installed and set up the dishwasher very quickly. It was fast and professional. They answered any questions we had. We are very happy woth the install.

The dishwasher and the installation are topnotch! It is elegant, roomy and very easy to use. It is whisper silent.

Everything went well with the install, but seem to take much longer than necessary. At least once the service person had to look up some online instruction on the connections. Almost completed and the dishwasher was angled out. When I showed it to him, he fixed it, but couldn't believe he said it was done.

This appliance looks great in stainless steel. Dishwasher is very quiet and works as expected. Installation provider was good.

great dishwasher. works well and is very quiet. thanks

Clean and quick and friendly service from the install people.

Really excellent dishwasher. So quiet you have to put your ear to it to make sure it is running! Great stainless finish - really adds to the decor of the kitchen. We also like the way the silverware baskets are made (you can get quite a few pieces of stainless in them without them touching each other) and the "extra" tray on the top for large knives, spatulas etc.

Dishwasher works very well and installer was prifessional

Due to my physical limitations of old age (back and knees), we had Best Buy’s contractors install the unit so we didn’t have to fight the install. We were very pleased with the results. They were courteous and hauled the old unit off. They didn’t track in any dirt and left the area as clean as it was when they came in.

Excellent job, very quick and well done. Installer carried old dishwasher out and brought new one in himself, no dolly used.

Excellent seemless install by a very professional installer. Very impressed. Dishwasher instructions and testing gave me all I needed to be confident in my new Bosch dishwasher.