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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 65649 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are impressed with the DualShock 4 Wireless Controller's color options, build quality, and ease of use. Many appreciate its comfortable design and reliable wireless functionality, along with the improved battery life. Positive feedback also highlights the controller's feel and grip. While some users have reported stick drift, the overall experience is largely positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 65,648 reviews
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    The white one is the best one

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always loved the DualShock and all of its features The white is always a nice color

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    PlayStation controller

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Factory replacement after my original no longer worked after throwing it across the room

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product very great quality soft easy to use Trusted brand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Best Buy!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience! I walked in and was greeted instantly and had help along the whole way. Made for an easy shopping experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS4 controller.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent basic controller. Everything I could ask for.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good trusted source

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great no issues so far I got a pair of headphones too that also are working fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a champ very satisfied. I can’t believe how quick it got to met

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Works freat

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my husband, he was very excited and really liked the color combo

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Good choice!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great controller! Haven’t had an issue yet

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Sweet Colors

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to find among the pile of controllers and other gadgets.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great Controller For Nostalgic Gamers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller has the expected quality of other newer DualShock 4s. The only downside is that the touchpad does not have the PlayStation shapes like the DualShock 4 that came with the 20th Anniversary PlayStation. I might be crazy, but it feels like this controller has a longer battery life than my other 3 DualShock 4s.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    The Color

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth grip and the coloring of the controller is amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I would buy again.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Sony brand is always perfect and trustful.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Great Color..!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A second brand new PlayStation 4 controller is what you need when you are a hardcore gamer!! It can be use as another alternative once the first controller’s battery dies, you’ll have a charged one ready to get back into gaming without delay of waiting to fully charge. Be careful of being too aggressive with the analog joystick because it can stick overtime resulting in sticking into certain directions that will ruin gameplay such as characters moving on its own.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great controller from a great company

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome red color! Works perfectly fine and will be used for many play sessions!

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Awesome controller

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful controller so far it work amazingly!! Maybe in the future I’ll buy another one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DualShock4 for the transformation

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everyone already knows what a DualShock4 is, it’s pretty awesome! I got this one to take apart and put everything except for the outer shell into another shell that added back buttons. I was surprised that I could get it from Best Buy even tho it is hard to find and has been over priced recently!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Coolest color ever

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually go with black ones. I am glad I went with red. Coolest controller to have and play with

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Red ps4 remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son love this remote, great color, works great no isssues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps4 controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is not much to add it just a ps4 controller that works like any other

    I would recommend this to a friend
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