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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 21 reviews

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  • Ease of Use

    Rating 4.5 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers are pleased with the 12-Sheet Crosscut Paper Shredder's ability to quickly and effectively shred paper, credit cards, and CDs. Many appreciate its speed and quiet operation. However, some customers noted that the noise level could be improved. Overall, the shredder is considered efficient and effective for its intended purpose.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 21 reviews
  • Pros mentioned:
    Shredding capacity
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    This is an effective crosscut shredder.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an effective cross-shredder which I am satisfied with. Positives: shreds CD's and credit cards easily; It's a nice looking self-contained unit; Simple set-up. Negatives: VERY messy when you have to dump the basket (you WILL need a vacuum each time); the container fills up quickly; the loader really slows down with more than 6 sheets at a time; noisy (this thing does not hum).

    No, I would not recommend this to a friend
  • Pros mentioned:
    Shredding capacity

    Rated 4 out of 5 stars

    Perfect for home use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to replace a different brand of shredder that had never functioned very well & finally stripped its gears. I have been really pleased with the power, ease of use & reliability. Easily shreds multiple sheets, credit cards & CDs/DVD's. I like that the receptacle slides out rather than having to lift off the mechanism, but the shredded paper spills out easily if the receptacle is too full. Overall, it's well worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Shredding capacity

    Rated 4 out of 5 stars

    Good home office shredder

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacing an old Fellowes shredder that was on its last legs. Found this and after reading reviews and making on-line comparisons, decided to order this unit. I did an on-line order and in-store pickup. Everything went exactly as is should have. I assembled the unit in about 5 minutes, just popping the casters in and putting the shredding unit on the base. Tried it and was immediately pleased with how fast and quiet it worked. The only quibble I have is with the flip cover which creates a small angle to insert paper.

    I would recommend this to a friend
  • Pros mentioned:
    Shredding capacity
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cuts up papers nice and small,but it could make less noise.

    I would recommend this to a friend
  • Pros mentioned:
    Shredding capacity

    Rated 4 out of 5 stars

    Great multi use shredder

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to use shreds multiple sheets of paper quickly. Also shreds CDs and plastic cards without a problem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good shredder. Only had it a month. Hope it lasts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had it a month. Works good. But, it is cheaply made. Sitting on carpet, the automatic feature will sometimes shut off. Expected better quality for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Shredding capacity

    Rated 5 out of 5 stars

    Does everything you need.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you dont want to have to open each evelope and throw away parts that arent requiring shredding or do multiple feeds for 1 envelope, this is for you. I had a smaller one that couldnt handle the thick junk mail and bills, this does it all. Worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Shredding capacity

    Rated 5 out of 5 stars

    Does the job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been looking for a shredder for quite some time now. WhenI saw this I decided it was what I have been waiting for.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Shredder

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for your money. It was worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Shredding capacity

    Rated 5 out of 5 stars

    Super quiet and fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the shredder. Its quiet and fast. I have never had a jam with it! Thank you Best Buy!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    replaced a shredder that broke

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked good for a few days then jammed up with one of those thicj credit card applications. I had to physically remove most of the shreds from the shredder teeth. Is working good now but i'm very cautious

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Small and efficent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and small cross cut shredder, good for home or small Business. Try this product and I'm sure you would like it nothing to assemble, just take it out of the box, and plug it in!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great shredder works perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Shredder it has worked as promised. The paper has to pushed into shredder or motor runs without paper being shredded, but small price to pay for the value. It looks sharp and adds a professional look to my room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great shedder for decent price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this hoping I could quickly shred lots of documents and mail. It meets my expectations. After shopping around I felt this was the best I could get without spending too much.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    a good upgrade from our previous shredder

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad I purchased this shredder and I am looking forward to using it for a long time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome shredder

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed something to shred at least 10 pages at a time as I was converting all my paper files to digital format onto an external hard drive!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    fits the need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    like the product, do not like this review process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall a great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for the size. Looks nice and really shreds the paper and the credit cards.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Shreder

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What is great about this shreder is that you dont have to take the top off to empty. Just pull the front of the pal out and empty it love it.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Bad purchase, does not fulfill ratings

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hopeful that this shredder would be better than the one I bought previously at Sam's a few years ago (it seized). I was in for a serious disappointment. It does not do more than one strong or two thin sheets at a time; and the way it achieves its task is by spinning furiously, which may be why it is almost painfully noisy. The card slot shreds only at twice the knife spacing of the sheet slot, which is pretty lame, as 4-5 pieces are not much to work to obtain someone's card numbers. The shredder is also unable to torque itself out of a misaligned load, even if said load consists only of 2 sheets (it is rated for 8!!). Overall I am very disappointed in this product.

    No, I would not recommend this to a friend
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