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Customer reviews

Rating 4.1 out of 5 stars with 53 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers often highlight the flexibility of the Flexi crevice tool, saying it helps them reach difficult areas and effectively removes pet hair. However, some customers complain about its compatibility issues with certain vacuum cleaners and its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 53 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Flexible, long reaching Dyson Pick-Up Tool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This extra long, extendable pick-up tool works with the battery powered Dyson vacs, as well as the upright and the canister models. It is completely different from the tool that is included with Animal. It extends out if you choose, and reaches 3 times further than the stock model. It is thinner, and the flexible element is rubber, so it bends around corners. I find it extremely useful, and bought 3 so one is onboard with the canister model, and two snap on the holder for 2) battery Dyson stick vacs for easy access. Highly recommend!!

    I would recommend this to a friend
  • Pros mentioned:
    Quality, Reach
    Cons mentioned:
    Compatibility

    Rated 3 out of 5 stars

    The tool that gets into tight spots just like you

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work with Dyson stick vacs. Interface works on standard corded models. The tool is quality and is able to get into some tight spots but needs better compatability marketing. The website said this is commonly purchased with my model of stick vac so that should be updated to not show up as there is no way to attach it beyond duck tape or modification. I’d recommend it to standard dyson corded vac users.

    I would recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hello Mr Hollis, this is Kelly with Dyson. The Flexi-crevice tool was designed to be used with our upright and canister model vacuums. If you have an older Dyson cord-free, such as the V6 model, this tool will attach with no issue. Any cord-free V7 or newer, would require the use of an adaptor to fit between the tool and the machine, due to the newer models having the quick-release attachment latch. If you need help locating the adaptor on our website, please feel free to email us directly at [email protected] and we'll be glad to hear.
       
      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Rated 4 out of 5 stars

    Better than first

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This "flexi" crevice tool is definitively better than the one that comes with the dyson, but, I would't exactly say it is flexi. I like the fact it has the brush bristles on the end though. They help with getting into tight spaces. Maybe that's what they mean by " flexi" because the wand itself, doesn't flex. It is also longer than the one that come with the vac which also helps getting into and under tighter spaces.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Comes in handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a devout follower of Dyson. Although they are expensive, I do think they're worth it. The attachments or horribly overpriced, but I do use them. I love the flexibility of this attachment. I've used it to angle around the refrigerator, under cabinets etc. Very handy. I just try to wait to get the attachments until I have a rewards coupon or something since it's so pricey.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good tool.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lost the crevice tool that came with my vac so I bought this. It works with my V6 and has an adaptor that comes with more recent models. The brush is nice, it picks up more than the original tool. However, the bristles get clogged with dust, and it’s not easy to unclog it, which is annoying. That’s my only negative, and the reason for 4 stars. The brush snaps off and it more or less functions as a traditional crevice tool. The flexible extension is nice, it allowed me to get under the fridge for example, but it’s not how I use the tool the most.

    I would recommend this to a friend
  • Pros mentioned:
    Reach

    Rated 5 out of 5 stars

    Great add on to my Dyson

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tools goes where standard tools can't reach Great add on to my three Dyson's that I own Gets all that cat hair in hard to reach areas Got on Deal Of The Day for a great price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as expected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good for tight spaces. The head trapped a lot of hair that I had to clean out by hand. It's not as flexible as I thought it would be.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Dyson flexi crevice tool--not flexible

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this tool for my small Dyson vacuum, in order to vacuum the lint exhaust compartment on my new stacked washer-dryer. Unfortunately the tool is not flexible or thin enough to reach down to the bottom of the compartment to suck up all the lint, and the brush tip comes off easily and falls to the bottom of the compartment-- and is very difficult to remove from the unit when it does. This problem caused some tense moments.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Reach

    Rated 4 out of 5 stars

    Neat Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This reaches hard to get areas and love the way it cleans out dryer lint!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great for small spaces.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The size and flexible tip make reaching tight areas a lot easier.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Catch on sale. Not worth full price. Good for tight spots.

    I would recommend this to a friend
  • Pros mentioned:
    Reach

    Rated 5 out of 5 stars

    The extension is great for reaching everywhere!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The extension helps reach where otherwise you could not get. It also is great for cleaning around the floor crevices and corners Without bending over. That's my favorite avantig.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Great Quality!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top quality tool that fits cordless handheld Dyson vacuum cleaners, such as the Dyson V6.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 2 out of 5 stars

    Best Buy’s Website does not provide enough detail

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The description of the product did not include any accurate compatibility list. It did not fit my V8 even though the website listed portable vacuums as compatible, and I had to return it. Do not look only at Best Buy’s website before buying.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great attachement for hard to reach spots

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great attachement for hard to reach spots, little nooks and crannys are no longer an issue

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 2 out of 5 stars

    Incompatible with the battery charged vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not documented properly well on the site. I could not use this with the vacuum cleaner I purchased. So I had to return this item back to best buy.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi there, this is Tia from Dyson. We're sorry to hear that the Dyson Flexi crevice tool wasn't suited for your particular Dyson unit. All tools which are available for your machine can be found on our website.

      If you're in need of assistance, locating compatible tool attachments for your Dyson machine, please feel free to email [email protected] and we are happy to provide you with support.

      Best wishes,
      Tia
      Dyson Customer Support Dyson-EN_US

  • Rated 4 out of 5 stars

    Works good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Wish u could flex it and it would stay in that position

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    A nice added accessory

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Dyson vaccum! This is a great addition, gets under and around things that no other attachment can get to!

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 3 out of 5 stars

    This DOES NOT work with the latest Dyson stick vac

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How do you write a review of a product that doesn't work with the vacuum that you bought it for? This showed up as an accessory that was often purchased with the Dyson V15 Outsize that I was ordering. I threw away the box before I even had a chance to try it out so didn't know that there's no way to use it with that vacuum. Wasted money. Bummer.

    I would recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hello, this is Kelly with Dyson. I can confirm that the flexi-crevice tool typically is not intended for use with the Dyson cord-free vacuums. It's a tool for our upright and canister models, and that is listed under the specifications on the Best Buy website. You CAN use this tool on V7 and newer cord-free machines with the use of an adaptor, that is available by visiting our website, www.dyson.com.

      Best Wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Rated 5 out of 5 stars

    It's dyson

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I was not initially a Dyson fan, I bought my first vacuum and am hooked! And this crevice tool is excellent. I got it when it was half price.

    I would recommend this to a friend
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