Customer Ratings & Reviews
- Model:
- 419896-01
- SKU:
- 6574264
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers commend the Hot+Cool Autoreact HP7A Air Purifier for its excellent air quality improvement, effective heating and cooling capabilities, and quiet operation. Many appreciate its ease of use and sleek design, while others highlight the added benefit of using it as a fan. The remote control feature also receives positive feedback.
This summary was generated by AI based on customer reviews.
Not so great air circulation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks good but doesnt move much air. Tried to use in my game room. Not better than my Hawaiian breeze table fan. Will wait to see if this gives value in winter.
No, I would not recommend this to a friend- Cons mentioned:Price
Dyson
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s small. The functions are a little confusing. Not worth it for the price.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello Janice, thank you for your feedback. We are sorry to see that the product did not meet your expectations regarding size and functionality. We strive to provide clear instructions and value for money, and it’s disappointing to learn that we fell short in your case. We would love to understand more about the issues you’re facing with the functions. Please reach out to our customer support team via [email protected] so we can assist you further and ensure you have a better experience with our product.
Thank you for bringing this to our attention. We appreciate your feedback and hope to resolve this for you soon.
No app, wireless functionality
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Dyson associste lied. He had to register the product and said I would see it on my Dyson app. I do not see it on my app and I have no idea if the purifier was registered. No email to say welcome about the registration. I am upset as I paid over $400 without wireless compatibility.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello,
thank you for sharing the response with us. We have reviewed your concern regarding an issue with your Dyson Purifier. We do apologize for the inconvenience and understand how you must be feeling. However, do not worry, we are here to help you. We request you to send an email to [email protected] and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email and get the resolution for you. For further queries, please feel free to reach out to us. Thank you so much for your patience.
Best Wishes,
Dyson Customer Support.
Do not buy this - not even a US product
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thr link to register this product is not available. I had to search the internet for this model because it would not come up on the dyson web site. It could only be found on the dyson UK web sote. The support docs are rudimentary at best and for the price the remote battery should not be dead. I’m not sure where Best Buy found these but they can’t possibly be under warranty. It is still too pricy of a product to not even be acknowledged on the Dyson US web site. Mine will be going back and i wont be shopping at Best Buy or for Dyson any time soon.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello,
Thank you for sharing the response with us. We have reviewed your concern regarding having an issue with your Dyson Ai Purifier Vacuum. We do apologize for the inconvenience and understand how you must be feeling. However, do not worry, we are here to help you. We request you to reach out to us via Dyson live chat or Dyson Phone support so that we can look further into the concern and get the resolution for you. Also, if you wish you can send an email to [email protected] and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email. For further queries, please feel free to reach out to us. Thank you so much for your patience.
Best Wishes,
Sahil
Dyson Customer Support.
Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item did not meet my expectations, the fan does not blow enough at a moderate speed and to receive some air you have to increase the speed of the fan and this causes it to generate a lot of noise which is quite annoying in the middle. of the night.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello,
Thank you for sharing your response with us. We have reviewed your concern regarding the issue with your Dyson Air Purifier. We do apologize for the inconvenience and understand how you must be feeling. However, do not worry, we are here to help you. We request you to reach out to us via Dyson live chat or Dyson Phone support so that we can look further into the concern and get the resolution for you. Also, we request you to send an email to [email protected] and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email. For further queries, please feel free to reach out to us. Thank you so much for your patience.
Best Wishes,
Sahil
Dyson Customer Support.
- Pros mentioned:Overall performance
Real Runaround
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unit is fine, but Dyson will not register my unit for the warranty. Spent hours trying to resolve this and it’s still not registered. Very, very disappointing.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hi, thank you for sharing your response with us. We appreciate your efforts. We do apologize for the inconvenience caused to you. We can imagine how frustrating and disappointing this must be for you. This is not the experience we want our customers to have. However, we are committed towards providing the best-in-class experience for our Dyson owners. We will surely work on your valuable feedback; For any query and concern please feel free to email us on [email protected] and in the Subject Line please include: "Dyson Review. Best Wishes, Dyson Customer Support
Disappointed by this product :(
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I always loved Dyson products. I had three fans. I am very disappointed bu this purchase. Within 5 months, it stopped working.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello Mishita, thank you for sharing the response with us. We have reviewed your concern regarding an issue with your Dyson Purifier. We do apologize for the inconvenience and understand how you must be feeling. However, do not worry, we are here to help you. We request you to reach out to us via Dyson live chat or Dyson Phone support so that we can look further into the concern and get the resolution for you. Also, if you wish you can send an email to [email protected] and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email. For further queries, please feel free to reach out to us. Thank you so much for your patience. Best Wishes, Dyson Customer Support.
Not worth it. Don’t buy.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s does not circulate air efficiently. As you go up in speed it gets obnoxiously loud. Bottom line this is a very expensive, horribly designed fan.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for providing a review. We apologize for the inconvenience caused as you are facing an abnormal noise issue with the machine. We can imagine how frustrating and disappointing this must be for you. This does not fall in line with the iconic service standards we aim to provide our customers. However, we strive to provide the best experience for our customers. Rest assured, we will do our best to resolve your issue. We would also like to look further into this for you. For detailed information, please feel free to email us at [email protected] and include ‘Dyson Review’ in the subject line for prompt attention to this matter.
Turns off without reason
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t work as intended. Heater turns off randomly leaving baby’s room ice cold
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hi,
Thank you for taking the time to share your experience with us. We regret that you are facing issues with your Dyson Purifier. We apologize and will work on this feedback to improve your experience. Our primary objective is always to help our valued customers in the best possible way, and we will ensure a better experience ahead. For future instances, we request you to send an email to: [email protected] and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email and will get the resolution for you. For further queries, please feel free to reach out to us. Thank you so much for your patience.
Best Wishes,
Dyson Customer Support
- Pros mentioned:Air quality
Great Air Purifier!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Let me tell you, this Dyson model is decked out with more tech than a Tesla on a first date. seriously, there are more sensors on this thing than a fly in a spy movie, but the buttons are very intuitive. This really works. My allergies haven’t known what hit them. It’s like the air itself is dodging this purifier in fear. Plus the whole “self-reacting” thing is pretty fancy. Feels like I got a tiny robot roommate whose souls purpose is to fight dust bunnies and explain air quality to me in a soothing British voice. Bottom line: I can breathe easy(and laugh a little) knowing I found a great product at a great price. Thanks Best Buy!!
I would recommend this to a friend - Pros mentioned:Air quality, Noise level
My fan
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great for all kind of seasons. I got it in my office just to stir the air. Very quiet.
I would recommend this to a friend - Cons mentioned:Wifi connectivity
Mid-range Dyson Air Purifier
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice fan/purifier with heater function. I wish it had WiFi connectivity like the other, more advanced models, but it’s good for keeping some air moving.
I would recommend this to a friend - Pros mentioned:Heating
Highlt Recommend Dyson
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.works great cooling, heating & seems to be helping with allergies.
I would recommend this to a friend Dyson Air Purifier
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, especially for pet hair! We also love the quiet mode.
I would recommend this to a friendDoes anyone have an answer?
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Mine changed. It does not heat nor cool like it did two years ago. Does that mean I need to do something like get a new filter?
No, I would not recommend this to a friendWaste of Money and Bad Customer Service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This machine did not work when plugged in more than a couple of times. I tried reaching out to customer service at [email protected], but they never replied. I got another email from the Best Buy review section - [email protected]. I resent the same email, but it's been over 2 months, and I have not received any response yet. Thanks, P. Pandey Order Number: BBYTX-806304779932
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Dear Pitah,
We truly appreciate the time and effort you've taken to share your review with us. We are genuinely concerned to hear about your experience, as it falls short of the exceptional service standards we aim to provide for our customers. Please know that we are dedicated to ensuring the best possible experience for our Dyson customers, and we apologize for any inconvenience you may have faced. We would be grateful for the chance to help you resolve any outstanding issues. To help us learn and improve our services in the future, we kindly request that you email [email protected] with the subject line "Dyson Review" so that we can promptly address this matter. We eagerly await your response and hope to work towards a satisfactory resolution. Warm regards, Dyson Customer Service
Horrible Customer Care
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible customer service. My package got stolen where they left the package. And bestbuy did not refund or replace the item because carrier left photo of delivery. And they told me go to police which I did. Police has told me if thr item cost less then 900 they wont open the case. So I paid for something never got. Bestbuy did not even care my side. Do not purchase online with bestbuy
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hi, we are so sorry to see from your review that you have not received your order. We can imagine how frustrating and disappointing this must be for you. This is not the experience we want our customers to have. Rest assured; we will resolve your issue as soon as possible. We strive to provide the best experience for our customers. We would also like to learn more so we can learn ways to improve future services. Please feel free to email [email protected] in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
Best Wishes,
Dyson Customer Support
