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Customer Ratings & Reviews

Model:
519311-01
SKU:
6628306
Your price for this item is $539.99
The comparable value price is $659.99

Customer reviews

Rating 4.5 out of 5 stars with 22 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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There aren't enough negative mentions yet.
91%would recommend to a friend

Customers are saying

Customers value the Purifier Hot+Cool HP1's quiet operation, particularly its night mode, and its effective heating capabilities, with many praising its quick heating and toasty warmth. The stylish design and convenient remote control are also appreciated features. There were no negative customer comments reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-22 of 22 reviews
  • Tech Insider Network Member

    Rated 3 out of 5 stars

    If Only It Wasn't a Whiner

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am generally a fan of Dyson products. I have vacuums, other air purifiers in their line, and even some styling products from them so I feel pretty confident in the name. Let me just say I really want to like the Purifier Hot+Cool HP1, but am struggling. It isn't one of the biggest units in their lineup and I placed it my bedroom as a temporary replacement for a large Blueair unit I have. It comes with a remote and has an app too. It can heat and 'cool' a room, as well as, air purification through a HEPA filter. I have cooling in quotes because it does not actively cool through any kind of air condition or refrigeration process. The act of moving the room temp air feels cooler. It checks the right boxes so what's the problem? Well, the noise... and I don't mean fan noise. Air swooshing through the unit would be fine (and expected). No, after you get it to about 1/3rd fan speed you can hear something in the fan making a high pitch whining sound. I had a previous unit a couple years back that did this and I had really hoped this would have been sorted out as many people have complained about it, but alas, this unit whines. It isn't super loud, but once you hear it you can't unhear it. It doesn't bother my spouse, but drives me up the wall. So, it might be a non-issue for you and you would have an otherwise great fan/purifier for a medium size room. For me, I pulled the unit out of my bedroom and placed it in my family room for now. The ambient noise in the room masks my issues with it and it helps to clean up the air, as well as, keep the air moving. It is a nice fan and wish it could replace my Blueair unit, but this attempt did not meet muster. If I can't sleep with it then it needs to go elsewhere. Your mileage may vary and you may get a unit that doesn't even exhibit the issue, but mine did.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for sharing your experience. We appreciate your detailed feedback and sorry to hear about your experience with the Dyson. We understand how frustrating it must be to wait for resolution, especially after reaching out for assistance. Your satisfaction is extremely important to us, and we want to ensure you receive the support you deserve. Please feel free to email us at askdysonUS@dyson.com with "Dyson Review" in the subject line for prompt attention to this matter. We truly appreciate your time and hope to assist you in resolving this issue. Best regards, Dyson Customer Support dysonglobal

  • Tech Insider Network Member

    Rated 2 out of 5 stars

    2000w draw!

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At start up the heater can pull over 2000w! Enough to trip a breaker if you have anything else on the circuit. It sits at 2000+w for a few seconds then tapers off at just over 1300w. I didn't allow it to get to temp because it's too hot to mess with it for summertime, but holy smokes, you don't have any kind of control over the wattage like you do with just about any cheap heater. I run my space heaters around 700-900W to allow other devices on the same circuit to have power. You're not sharing much if you use this heater so forget running a gaming PC on the same circuit. Fan...not really great either. It's on the other extreme when it comes to power usage with the fan only. It pulled only 10w on full speed! You can run this for a full day on a portable battery if needed, but at 10w it's also not pushing a lot of air. My tower fan pulls 25w on low and pushes enough air to feel across the whole room. The dyson barely puts a light breeze 10' away but at full speed you can hear it all the way across the room, down the hall, and in the other room. So, for a fan during a power outage this unit is superb. As a heater - terrible. General use fan, meh.

    No, I would not recommend this to a friend