The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Rated 3 out of 5 stars
Disappointed.
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Posted . Owned for 9 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Long time Dyson family. Household 2 adults ,2 teenagers, 2 pets. We've seen it all. We've cleaned it all, We've bought them all (dyson). This guy, the V15 is a good long running vacuum. The gadgets are helpful. The 3 star rating is for the continued power bar wheels that fall off. 1st one lasted 4 months. 2nd lasted 9 months. Called Dyson they said replacement heads were on back order. Do you want to be notified. Sure, never heard from them again. Soft head w light is good but our house has hybrid of carpet and wood floors. Not easy to walkaround with both in hand changing every few spots. Plus moms a neat freak. Light gives her anxiety from debris sightings. Janky powerhead scratches floors. If not for total tec coverage we'd be sunk. The wheel issue makes this the worst one yet. Not to mention you have to pull long section off to dump canister. For the money spent, come on Dyson your better than this.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love this vacuum so far. So easy to navigate around objects and switch tools as needed. Mounted to the wall makes it even better. Only downside is the canister is small and fills up very quickly (especially with 2 large dogs).
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent vacuum and battery life. Our previous Dyson V6 Animal ended with terrible battery life and would only work for several seconds before dying again. This vacuum has been great with all the dog hair and toddler messes our home produces.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great vacuum! Easy to maneuver and really gets the job done. When you use the hard floor attachment with the green light you will want to clean ever room in the house because you will see what you missed - don't get addicted to it though!
This reviewer received promo considerations or sweepstakes entry for writing a review.
The V15 is the best vacuum I have ever own or used. My floors and carpet have never felt this clean before until we got this vacuum. The battery is good just wish it last a little longer.
This reviewer received promo considerations or sweepstakes entry for writing a review.
3 stars because the vacuum is expensive and the particle counter on mine doesn’t work. I feel like for the price, all features should function. I didn’t return or send back because I don’t think I have to have it. I also think this needs a floor stand instead of wall mount that will hold all the accessories. Dyson advertises a floor stand but it was out of stock last I checked. Wish it came with a hose attachment too.
Everything else about the vacuum is great. Being able to pick it up, pull trigger, and start vacuuming is even better than i imagined (its the little things). No more running cords to different outlets. Pick it up and do the car too. The light on roller head really is functional. Didn’t think I would care about it. I love it. Only had it for a couple of months, but so far it is great.
Hello, we sincerely apologize for any disappointment you've experienced with our product's durability. Ensuring our products meet the highest standards of quality and longevity is extremely important to us, and we regret that this wasn't reflected in your experience. We would like to understand more about the issue so we can assist you further and improve our offerings. Please feel free to reach out to us at askdysonUS@dyson.com, including "Dyson Review" in the subject line for prompt assistance. Thank you for sharing your feedback. We value your input and hope to resolve this matter to your satisfaction.
Rated 4 out of 5 stars
Good fun vaccum
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
love the green laser light attachment to see where the dog hair and crumbs are, i go around vacuuming at night now! it is relatively quiet for a vacuum and i get about 40 minutes of run time out of the battery currently, it is not a replacement for a full house vacuum but a daily pickup and sweeping option.
Hello, thank you for providing your great feedback! We are delighted to hear that your Dyson V15 Vacuum is meeting your expectations. Our commitment is to deliver exceptional products and services, and your insights help us continuously improve. Feedback from our customer's plays a crucial role in enhancing the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support.