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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 40 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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83%would recommend to a friend

Customers are saying

Customers are delighted by the E500 Electric Scooter's speed and ease of use, finding it quick, efficient, and easy to operate. The scooter's range is also praised for its suitability for shorter commutes. However, some users express concerns regarding the battery life, reporting that it could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 40 reviews
  • Rated 5 out of 5 stars

    Unagi!!! You are the best!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light and compact and easy to use and be a contributor to sustainable environmental

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for city commute

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a perfect partner for city commute, premium build quality, very helpful controls and easy handling , great performance. The best part is very easy and quick folding,just in a second. I wish they could have an app for remote access.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get this scooter!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great scooter, I'm 230Lbs and used the scooter daily with no issues at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the best scooter around.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modern design. Very easy to drive. Got a lot of compliments from people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jordans Escooter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Escooter around. Speed is Detrimental so suite yaself

    I would recommend this to a friend
  • Pros mentioned:
    Range, Speed

    Rated 5 out of 5 stars

    Beyond satisfied! Must have!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing was nothing but satisfying from start to finish. Flawless design that is both modern and practical. With 15mi of range and a top speed of 20, your sure to get where your going in no time. Compact and lightweight, built in speedometer, dual and single motor modes, electric breaking, front and rear head and tail light, and three performance levels this scooter has it all.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Well Worth It

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This scooter is so important in my everyday life, it gets me to where I need to go with no problems whatsoever, rain or shine. Without it I wouldn't be able to get to my job since it is far from where I live and not quite near public transportation. I also use it for quick trips to the grocery store and to take my dog around the neighborhood sometimes. The Unagi app allows me to control and monitor my scooter with ease which comes in handy. Being an All-Access Member allows me to even have the scooter in the first place because the monthly rental subscription is very affordable for me. I am also granted piece of mind knowing that with the insurance that's a part of the subscription- if a problem were to arise with the scooter, I could be sent a replacement promptly. I couldn't be happier with the product and my experiences with it!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal to be able to rent a scooter to use seasonal and return during the colder months when not in use. High quality machine, sleek and modern looking, gets a lot of looks, hold on tight and keep your eye on the road in front of you because they zip and get you where you’re going quick and efficiently. Lot of fun and a nice break from driving your vehicle all the time. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great scooter for my hilly commute

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't believe how much I'm enjoying my Unagi scooter! It's so easy to use, and it has the power to take me up steep hills with ease.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Must have if you do not own a car

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly as advertised, great for short trips, I bring it on the bus with me and ride it the remaining 4 miles of my work commute where I would otherwise have to Uber or ride a bike as waking in 115 degree Phoenix summers is not the most enjoyable experience. This thing was a game changer for me

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    UNAGI THE BEST SCOOTER

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The scooter is of excellent quality, maximum battery capacity and high speed. It is comfortable and easy to transport. The best

    I would recommend this to a friend
  • Pros mentioned:
    Range, Speed

    Rated 5 out of 5 stars

    amazing scooters

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing scooter with good range and speed. the brakes are really great aswell.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Unagi voyager

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's alright it kinda starts to break after a month or so and I could hold a better charge but I still like it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Best buy i made all year so far..

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best thing I have invested in this year... Me and my wife love it we use it for everywhere we need to go..

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Cool scooter!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty awesome device! Would love it if there were more of these in this world!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very shaky but a good product hate the batter life also

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Definitely happy with this purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great scooter lasts a long tjme and goes pretty fast definitely happy with it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Unagi

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it i havent been able to stay off of it its amazing best purchase yet

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    #UnagiNation

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun and fast I'm keeping this one and I ordered 2 of the upgrades

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Don't bother

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's fast but doesn't have legs. Battery runs out in less the 3 miles. It also has a small deck.

    No, I would not recommend this to a friend
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