Customer Ratings & Reviews

Ecobee uses the common wire to power the unit AND their touch screen interface is outstanding. Even though I had access to a common wire, even if you don't have one, the product includes a Power Extender Kit which does help. I had some issues at the time of install and I found the phone support top notch.

I love this thing. I dont need multiple sensors because i cant control airflow anyways. Im saving about 25 a month on my heating bill so its going to pay for itself shortly.

Siri compatible, easy to use, nice interface and great value

Set up relativity easy. Nice display. Works with my Amazon Echo.

I recently was given an ecobee 3 Lite from a friend -- I was really excited as I think the ecobee product line is very innovative. I have an older home, 4 floors, with a modern gas boiler and hot water radiant heat. My A/C system is not connected to my central thermostat (I have in wall units), so for me the ecobee is primarily for heating. The initial install was quite straightforward - there were clear instructions in the box, as well as plenty of video tutorial content easily accessed via the ecobee app. After powering down the furnace, I removed the old thermostat, labelled the wires, and easily mounted the ecobee to the wall (I used the included faceplate to cover up the scuffs on the wall from my prior thermostat). Then it was a simple matter of rewiring the ecobee and turning the power back on. Here I hit an initial hurdle, as it turns out my boiler system wasn't connected via a common wire to my old thermostat (which was battery powered). After a few attempts, I called ecobee and provided some photos via email for them to further assess what would solve my needs. In less than a day, I had multiple responses from their customer service team with a solution to my problem (I needed an isolation relay installed). In fact, the ecobee crew went above and beyond the call of duty and offered to make a house call to ensure that the device was installed correctly. Huge thanks to Andrew, Mike, and Shalene @ ecobee for the A++ service! The ecobee looks great on the wall, is incredibly easy to control from the app, and is keeping my house comfortable. Would highly recommend the product, whether for yourself or as a gift to someone who's looking to make their own home heating/cooling 'smart.'

Super easy installation. Thanks to clear instructions and intuitive design I was able to get it up and running in 20 minutes even though I have never installed a thermostat before. They've thought of everything down to a cover plate to hide holes from my old thermostat and a built in level! Love being able to control the temperature from my phone, even when I'm not a home. We've already noticed savings on our first bill and more consistent temperature throughout the house which is especially helpful with a new baby.

I recently moved to a house from a condo and Ecobee3 lite just made the transition so much easier. The product features suggest convenience, temperature accuracy, efficient use of furnace and affordability. Functionality: Great product with the following functionalities Wifi enabled: enables controlling the thermostat from any floor level with so much ease. Schedule setting: enables temperature setting as per suggested schedule that can be fed in the system. Installtion: installtion instructions on the app makes it so easy to install. I had to install a P.E.K unit ( included in the kit) in the furnnance given I have a 13 yrs old furnance. The instructions were so easy to follow and completed the installation in 1 hour. Furnance efficiency: Given temperature is measured accurately by this product, furnance usage is effective and efficient. I highly recommend this product in today's day and age.

Thermostat installs easily with great instructions. After you power it up it steps you through the home wifi connection process which also went smooth and effortlessly. As far as programming, there is not much information provided but it's fairly simple process that is conquered by just trying things. Many other settings are available only at the thermostat and only after you start snooping around in the various fields. Works perfectly!

We upgraded to the Ecobee a while back and it's been awesome. Gives you great control over your home temperature in a neat package. We noticed more even temperatures immediately. Nice screen resolution and app controls go a long way. Would recommend over some other options we researched.

Ecobee was simple to install as it came with mounting screws, the iPhone app had step by step instructions to hook up the wires and to get it running. The integration with Apple Homekit makes it super easy to operate Ecobee with my other smart home devices all in one Apple “Home” app. Coming from a long time Nest user, I would stay if you are thinking of a new smart thermostat the Ecobee Lite is $100 less, works with Apple HomeKit and touch screen device UI is more helpful with a multi-day weather forecast

An excellent product. Very easy to install with their app. Everything that you need is included. It works seamlessly and it feels great to control your home temperature from anywhere in the world. Would recommend to everyone.

Love my Ecobee! Its great to remotely monitor and control the temperature; the app and website are both easy to use and its exciting to see your monthly energy report showing how much your saving! Looks great on the wall and is easy to setup and use. Highly recommended!

The Ecobee3 Lite is our first foray into the world of smart thermostats. Install was fairly easy - we happened to have a more complicated furnace setup, so took about 1 hour with customer service on the line waiting patiently while I was navigating the furnace wiring. Once the physical install was done, registering and setting up online was a snap. One handy feature is the real-time weather display, and you can access several days of weather from the interface. Very easy and intuitive to use - never had to access the user guide. Of course, you can access the temperature controls on your phone, which is handy when you want to adjust the temperature before you arrive home. We're looking forward to receiving our usage reports once enough data is captured.

This is an outstanding device. It was VERY easy to install with the included directions and labeling system. The interface is very smooth and responsive. This thermostat has a 1 degree variance as opposed to others that are almost 3 degrees. This means if your home becomes more than 1 degree offset, it will turn the furnace/air conditioner on. If you'd like to save money throughout the year, buy this.

This thermostat is great. I've had it installed for almost a month. I installed it myself after emailing with the ecobee staff to make sure it was compatible with my furnace. My furnace required the use of the extra power adapter and I was worried about installing it myself, but it turned out to be very straight forward and I had no issues at all. It took me about 45 mins to install but I was pretty methodical about it. I also find the software program really easy to navigate, program and change when neccessary. I would recommend this thermostat.

I purchased this thermostat to use in vacation home, so didn't need all the features of the full Ecobee3. I do love the thermostat as it allows me to leave the heat on low in winter for extra pipe protection. And I can view status and run time from anywhere on my iPhone or iPad. Plus I can use iPhone to turn up temperature before arrival to warm house up. My only suggestion would be to lower the mininum setting from 45 to 40. I was able to set the non programable thermostat to 45.

My wife bought this for me for Christmas and I love it. It was easy to install and set up. My house has never felt this comfortable. Looking forward to see how it works in the summer.

Best system in the market easy to install quick startup and the confort is in the house

I've had a nest for years and always had problems with it so we made the switch to ecobee and it's been great so far

Came home to a furnace blowing nothing but cold air. Called a tech out because it's cold as ever in WI. I now sit $200 (evening emergency charges included) later, I sit disgusted. The thermostat was installed correctly. He doubled checked that. Also it has worked since date of install until today so approx 2 months. Anyway I assumed it may be the ignitor. Nope, Goodman furnace that's almost 2 yrs old didn't give any codes etc. So he decided to "trip" the wire to test thermostat welp the furnace ignited. He reinstalled the old thermostat & it worked. I won't freeze tonight. But exactly one day past return date. So hopefully I get some resolution when I call ecobee direct tomorrow.