Customer Ratings & Reviews
- Model:
- OZN10X+
- SKU:
- 11143928
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers love the DEEBOT N10 MAX+ Robot Vacuum and Mop for its mopping performance, ease of setup, quiet operation, and navigation capabilities. The auto-empty feature is also well-received, working effectively for many users. However, some customers have reported issues with connectivity, as the device sometimes disconnects from the Wi-Fi network. Additionally, a few users have experienced problems with the auto-emptying function.
This summary was generated by AI based on customer reviews.
Powerful and efficient
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Powerful yet smart robo vac! This little guy does not disappoint! Remembering to sweep the floors is a things of the past!
I would recommend this to a friendMalfunctioning
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It goes crazy that doesn’t even find the docking station
No, I would not recommend this to a friendBrand response from Ecovacs Support Team
Posted .Hi there,
Thank you sincerely for letting us know about the issue you're experiencing. We truly appreciate your feedback and want to resolve this for you as quickly as possible.
In order to prioritize your case effectively, we kindly ask you to directly contact our specialized support team through Email: [email protected]
If you're able to share a screenshot of your review, that would give us extra clarity, but, no worries if not! We're ready to assist you right away.
nice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i like. Good but not amazing. has mapping flaws. if they fixed it, then it would be great
I would recommend this to a friendTotally not recommended, don't waste your money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I initially thought I scored a good deal on this robot cleaner until it refused to do the primary work of cleaning; all within two months of usage. This vacuum will pick up dirt from one place and scatter it all over the room. Totally not recommended, don't waste your money on this junk.
No, I would not recommend this to a friendN/A
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good good good good good good goodgoo good good good
I would recommend this to a friendBrand response from Ecovacs Advisor
Posted .Hi,
Thank you for the good review and we are sure this feedback will greatly help us with the improvements on our products and services. Should you need any assistance please reach out to our Customer Service Support Center and we’ll be happy to help out with any questions you may have. Thanks again for choosing Ecovacs product.
Best,
Ecovacs Customer Care
Satisfied customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Absolutely no issues so far. Would buy again
I would recommend this to a friendEvovac
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does the job but not perfect because of the corners.
I would recommend this to a friendGreat gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this from my wife for her birthday she loves it. It is exactly what she was looking for programmable and efficient. Great price.
I would recommend this to a friendExcellent upgrade!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A very nice upgrade from our previous smartvac. Still not ambitious enough to try the mopping feature. The manuals exclusion of information on the mopping process leaves me leery.
I would recommend this to a friendNot worth it
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s ok not the best have air of issues with it just getting stuck or not find the dock
No, I would not recommend this to a friendDont buy this, doesn't work
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke down multiple times, it won't auto empty to base.
No, I would not recommend this to a friendNice vacuum and mop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Oh yes. I’ve been looking for a robot vacuum that does both and this is it. Try it out and you won’t regret
I would recommend this to a friendIts okay
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does a decent job but wont even go over small flat rugs
I would recommend this to a friendLow quality
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After using this for maybe 6 months I can honestly say it's junk. It's so glitchy. Sometimes the schedule doesn't work. Why? Who knows, just gotta start it manually. Sometimes it can't find the dock. It will sit right next to the dock and the dock will "clear" the bin without it on it, then at the end sometimes it can't make it into the dock to charge. So manually empty the bin and manually place back on charger. Sometimes it just quits out of nowhere. Autoclean a whole house? Nah this time we did one room and went back to sit near the dock. Sometimes on a cleaning cycle it jams or gets stuck 10 times. Those times I mind as well vac the house myself because I'm constantly finding the robot to get it going again. I don't have an overly messy house but I do have pets and hair.
No, I would not recommend this to a friendBrand response from Ecovacs Support Team
Posted .Hi,
Regret to hear that the robot has been running into some trouble. Please reach out to our Customer Service Support Center and we’ll be happy to help diagnose and troubleshoot the issue.
Best,
Ecovacs Customer Care
Excelent
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does it job like discribed in the advertising i would recommend it
I would recommend this to a friendBrand response from Ecovacs Advisor
Posted .Hi,
Thank you for the good review and we are sure this feedback will greatly help us with the improvements on our products and services. Should you need any assistance please reach out to our Customer Service Support Center and we’ll be happy to help out with any questions you may have. Thanks again for choosing Ecovacs product.
Best,
Ecovacs Customer Care
Amazing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well worth the purchase, does its job and more!! Definitely recommend
I would recommend this to a friendgreat little machine with a powerful punch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it mops and vac perfectly. I like to vacuum, however, this machine saves me time and energy.
I would recommend this to a friendThis vaccum is very weak
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Inadequate at picking up pet hair. Does not return to base until it is ready to dump even uf it has over filled and can nolonger dump due to clogging.
No, I would not recommend this to a friendA Okay
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So happy with our purchase. So worth it! Highly recommend
I would recommend this to a friendN 10+
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It Work excellent. Nothing to complain. I like it.
I would recommend this to a friendBrand response from Ecovacs Advisor
Posted .Hi,
Thank you for the good review and we are sure this feedback will greatly help us with the improvements on our products and services. Should you need any assistance please reach out to our Customer Service Support Center and we’ll be happy to help out with any questions you may have. Thanks again for choosing Ecovacs product.
Best,
Ecovacs Customer Care
