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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Opens tomorrow at 10 am
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Customer Ratings & Reviews

Your price for this item is $129.99
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The comparable value price is $649.99

Customer reviews

Rating 4.2 out of 5 stars with 148 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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80%would recommend to a friend

Customers are saying

Customers love the DEEBOT N10 MAX+ Robot Vacuum and Mop for its mopping performance, ease of setup, quiet operation, and navigation capabilities. The auto-empty feature is also well-received, working effectively for many users. However, some customers have reported issues with connectivity, as the device sometimes disconnects from the Wi-Fi network. Additionally, a few users have experienced problems with the auto-emptying function.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 148 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Quit but not quick mapping

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had several Ecovacs and my last T8 died due to the DToF sensor malfunction. This replaced that one and I have been impressed with how much quiter it is when on normal mode. The auto empty feature is nice and works well. Lots of hair and debris gets sucked up, but I don't have to empty the bin very often, which is nice! The only thing is that I wished it had the quick mapping feature that the T20 omni has, which I found super nice. Overall, good vacuum and hope it holds up!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great vacuum, clunky software.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes a bit to get the software to do what you want - sometimes the vacuum is unable to identify where it is and will begin cleaning the ENTIRE house again. Frustraiting for sure but workarounds are possible - just turn it off, move it to a room that has minimal furniture, and turn it back on.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Best robo vac

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having already had two products from this company, I was not disappointed with the Evovac. It works as expected, with functions that are an upgrade from the previous ones I’ve had. The room scanner works great, providing detailed reports on what was cleaned and how well it does. The out clean function is amazing, making sure every corner is spotless. Overall, a fantastic addition to my cleaning arsenal. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the vacuum and the app. Needed to adjust the settings so that it would empty more often due to the cat hair in my house. The mopping function works fine, but it's more just dragging a wet rag around the floor and not thoroughly mopping. But I wasn't expecting that so very happy overall.

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 2 out of 5 stars

    Not Worth the Price Tag!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what I expected. Disappointed the more I use it. Cannot dock (even though it's flat, tiled floor). Does not auto-empty, no matter the setting. Good suction, but has so many issues avoiding furniture, it needs my assistance constantly & the mopping feature is a joke! I might put up with it for half the price! Definitely unhappy & returning! I splurged on a model with auto-empty, self-emptting dustpan but ended up emptying & cleaning it by hand today, after just a few uses! I really don't know if I got a dud or if those rave reviews were sponsored!

    No, I would not recommend this to a friend
    • Brand response from Ecovacs Support Team
      Posted .

      Hi,
      Regret to hear that your experience with the DEEBOT has been less than perfect so far. If you could please reach out to our Customer Service Support Center and we’ll be happy to help out with any aspect of the robot that has not yet lived up to your expectations.
      Best,
      Ecovacs Customer Care ecovacs

  • Pros mentioned:
    Cleaning performance, Navigation

    Rated 5 out of 5 stars

    Spend the extra money

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 3 cats and hardwood floors. This is a lifesaver. Gets every bit of hair up and is fantastic at getting arround without getting stuck. Dont know how i lived without it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Upgrade on my vacuum!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this vacuum. Works so well and the app is fantastic. Just wish it would empty at docking center and go back to cleaning. It does get full and doesn’t empty until the battery needs to charge.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    my new friend

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to set up the app, to use, the only side down is that it only comes with 1 mop pad and no refills, but I like it :)

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Cleans up nice!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really solid product. Easy to use, doesn’t get stuck ever, easy to maintain. Does a great job cleaning the floor and shines it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mapping

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like Ecovacs app and mapping system the best. The map allows me to easily create go/no go zones, identify rooms and change the settings. The only issue is it will sometimes not get on the doc. It keeps trying until the battery dies. I have not moved it or changed anything. It just has an issue maybe once a month. I do recommend cleaning it regularly. Even though it says it wont tangle hair in the brushes it does. It seems like i clean it more often than it cleans my floors...lol

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Great for in between deeper vacuum cleaning times

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does great on wood laminate floors. Not quite as good on carpet. Picks up dog hair well. Will use it during the week in between more thorough vacuuming times. Doesn’t replace regular vacuuming with a heavier duty vacuum. Overall, pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    great value for purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy install and instructions to work the product. cons no extra cleaning cloth and brush unlike other ecovacs. bought product on sale so its good pricing for now. alexa and smart device applicable.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Navigation

    Rated 5 out of 5 stars

    Recommend highly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best vacuum I’ve ever had cleans very good and actually returns to the dock properly

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Do not buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've tried to like this vaccum but frankly it's junk. It constantly gets stuck, the app doesn't communicate the errors properly or when it gets stuck. The only reason we bought this is if was on sale for black Friday. Would not buy it again.

    No, I would not recommend this to a friend
    • Brand response from Ecovacs Support Team
      Posted .

      Thank you for your feedback. We sincerely apologize to hear the issues with the vacuum frequently getting stuck and the app's inaccurate error notifications. Our technical team can provide specialized diagnostics and solutions to address these problems. Please contact them at [email protected] — your device is under a one-year warranty, and we are committed to helping resolve this for you. ecovacs

  • Rated 5 out of 5 stars

    Great robo vaccum

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vaccum indeed it not only hold the charge well and do mopping as well. We schedule it to run twice a week but yes we pick every item on floor and keep it away and then it works the best. It cleans carpet as well as floor equally well.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the money!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this when it was an $1100 machine stating it was great for all surfaces and for pet hair. I would have been better off purchasing a $100 robot for cleaning. This thing is so glitchy. It doesnt follow the zones half the time gets stuck and just cleans the same area over and over. Even after creating a new zone still the same issues. Then the key reason i purchased was for pet hair and automatic removal of waste. Well, that is not the case. I have to clean the dust bin manually every single time. What is the point of this machine when it does nothing it states. Oh and last thing, half the time it cant even find its home. Waste of money and will never purchase from deebot again.

    No, I would not recommend this to a friend
    • Brand response from Ecovacs Support Team
      Posted .

      Dear Customer,

      We appreciate you taking the time to share your experience. We're sorry to hear that your experience with ECOVACS has been less than perfect. We strive to provide excellent service to all our customers. If you have any other feedback, please feel free to contact us directly at [email protected].

      Best Regards,
      ECOVACS Customer Care ecovacs

  • Rated 5 out of 5 stars

    Clean porch without cleaning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Perfect for my back porch I would buy again

    I would recommend this to a friend
  • Cons mentioned:
    Mapping

    Rated 4 out of 5 stars

    Software glitchy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good vacuum. Does the work. The issue is the software. The mapping keeps getting off and i have to re-do the scanning. I wish ot was just set and done.

    I would recommend this to a friend
  • Pros mentioned:
    Navigation

    Rated 4 out of 5 stars

    Works Well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Placing it a good area is important or else the maps are less useful. Otherwise it works really well, excellent at navigating around things and not getting caught up.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Ecovac

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy ever. It vacuums and mops. You can choose the intensity for both chores.

    I would recommend this to a friend
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